Panda Express review: forced to wait 30 minutes due to a small request

I asked the server if I could get vegetables as my side dish along with the teriyaki chicken main dish and if I could have my vegetables chopped up a little more while they were chopping up my chicken dish. Instead of chopping up the already cooked veggies for me on a small cutting board they told me I'd have to wait for that request to be dealt with. Thinking it would just be a matter of minutes I agreed to wait. As I waited and waited and waited they served and took payment from at least a dozen more customers. They said they could not chop up the already cooked vegetables for me, they had to chop raw ones and have them cooked separately as a special order. They made me wait at least 30 minutes while I was on my lunch break from my place of employment because they said it's against their policy to chop already cooked vegetables for their customers. I'm very disappointed in the service I received and the length of time I was forced to wait.