The complaint has been investigated and
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Pampersstraps that's breaking & gel


I've been using pampers since 5 years ago with my first born, now all
Of a sudden when I started with pampers again, pampers has become
A problem, whenever I clean my 7 weeks old baby, the straps seems to fall
Off, this is now the 3rd pack I'm using, and even with the 1st 2 I've had this
Problem, and I didn't bother to call pampers, cos I thought its not necessary,
But now I'm just fed up, and I mean, pampers is not cheap to waste like that.
I'm really considering to change my brand. Even when I take it off, then the gel
Is against my babies bum.


  • Ve
    Velesh Feb 27, 2017

    Hi, I have recently purchased a box of the premium nappies as I was pacing my sons bag I noticed the quality of the new nappies is considerable different - the older nappies had a strip which turns a different colour when wet the new one there are no indicators and the nappies itself is of poor quality this is only the latest problems - When I made the choice to go with Pampers, I was told it is the best in the market even though it is expensive while when I first started I didn't have any complaints of late the issues seems to add up - 1 my previous purchase was even worse every time we had to change the baby we had to clean up the gel that falls out the nappies, as well while some of the nappies keeps the wetness in some of them don't, we have to change the babies clothes at night as the nappies does not keep him dry - other purchases 1 when opening the nappy it tore as it was stuck together about 45% to 50% of the box was put into the bin as they could not be used - another purchase straps just tore of about 10 - 15 nappies - It seems as if the quality of the nappies are getting worse and now that my son is active we find the nappy becomes undone and fall out - I am lucky that I have not had an embarrassing incident outside my home but I shouldn't be experiencing any fall outs :-( - My Email address is [email protected] - PAMPERS WE HAVE A PROBLEM

    0 Votes
  • Ma
    Marynapienaar Feb 10, 2017

    Ag no man!! So here i go to exited with my first borns birth!! Everyone saya PAMPERS IS THR BEST. So me wanting the best, buy Pampers premium gold! Awe man!! I thought its only me!! But yes!! Gel in my bed all hours of the day and night this was such a discrace when it happend in the mall!! Gel everywhere!! I have photos of nappies that havent even been worn that are torn on yhe side!! No man huggies! Get on these issues now and stop stealing our joy of parenthood and our money!!!
    [email protected]

    0 Votes
  • Lu
    Luchan Jan 01, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Good day. I am really frustrated with Pampers diapers. My son had an allergic reaction to his huggies. I switched over to pampers but so dissapointed with the EXPENSIVE diaper. My son did not even pee twice and all the gel is falling out of the side?? Its so frustrating becuase when night time changes come i have to clean is whole crib that is full of gel!! I bought 3 jumbo pack but are so dissapointed. I would like to know what is going to be done about it. Like we all said its expensive. My boy used a jumbo pack huggies 2 weeks now with pampers its a jumbo pack every week. I have photos to show that the diapers is torn and that its not even full yet. Contact me please. [email protected]

    0 Votes
  • Ja
    JanetMostert Jan 04, 2016

    I've got a similar problem to the ones mentioned above. The little rubber bands at the sides always seem to come loose/break, leaving the nappy wide open on the one side, resulting in leakage. This is a huge frustration as I've bought quite a lot of nappies in advance, also because I used to trust pampers in the past. It's got nothing to do with the activity or size, as my baby is only 4 weeks old and therefore not very active, and the size is correct according to his weight. I feel pampers is one of the leading brands in nappies and therefore should provide a certain service/quality that goes with the price/name. At this stage, according to me, that's not happening. Please do something. Hope to hear from you soon. Thank you in advance. janetmoste[email protected]

    1 Votes
  • Ma
    Mathudi Dec 23, 2015

    The quality of Pampers nappies have dropped. I have been using size 4+ . I usually buy a box. recently 2 boxes had gel that is so hard and uncomfortable for my baby. the straps breaks and there's always leakage. in most of those Pampers the cushion is not even. I had to throw away almost half.
    Very disappointed about the quality of Pampers that are made. Pampers are not cheap.

    1 Votes
  • An
    angelique van loggenberg May 11, 2013

    I bought a pack af pampers active baby 4 {7 to 14kg}70 in the pack for my twins to sleep in at night.“As you say one pampers one dry night“but there has been nappies that just burst open an just gel everywhere at least 10 times now, nappies are expensive especialy when buying for twins.hope to hear from you soon we can't just waste money like that
    Do something about it please
    Email me on [email protected] or phone me on [protected] will be waiting for your call
    Regards Angelique

    0 Votes
  • De
    Deirdre Scholtz Apr 12, 2013

    Ek het n pak pampers gekoop en die gel val uit. Ek gebruik net pampers al vir 16 maande. So kan jul iets aan doeke doen dat die gel nie uit val nie asb. Email my asb by [email protected]
    Sal bly wees as jul kan reply en dalk kan refund.

    0 Votes
  • La
    laurenn13 Feb 27, 2013

    Hello, I am very disappointed with the box of pampers I purchased from my local asda store.
    out of a box of 30 odd nappies atleast 20 of those nappies were rubbish! I barely even get the strap around my child & it rips off, what is going on there? At first I thought it was my fault but after the third nappy & barely tugging the strap at all I realised its the quality of the nappies.. I have always bought this brand of nappies for my child & would like to carry on buying them but the quality of the straps are terrible & I can't afford to buy nappies for the fun of it a lot like a lot of other mothers! I would apreciate if you could email me? A simple apology wouldn't go a miss.

    0 Votes
  • Cr
    C. Ras Oct 24, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I am very disappointed with pampers. I am using active baby size 4+ and the urine and gel are leaking out of the diapers 95 percent of the time. I have thrown away several unused diapers. Every time i think that i bought a bad batch but doing some recearch its amazing that so many people are experiencing the same problem with pampers. My 13 month old baby battles with nappy rash, is the leaking gel in the pampers diapers the root cause for the rash?

    0 Votes

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