Outlets Forever review: Rip off company!!! Beware!

We purchased 129.99 Uggs well before Christmas. They didn't arrive until the middle of January. We ordered size 8. The box says size 8, but the shoe fits like a 6!? They wouldn't work with us at all! Stuck with shoes no one can wear! They look like Uggs, but must be rip offs because all our Uggs run true to size or a little big. My stepdaughter wears 8's in every shoe, but her foot hangs out 3-4 inches past the shoe! RIDICULOUS!