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sales/shipping
Stumbled upon outletpc while shopping around for parts for my pc build. Prices looked good and ordered some parts from them. Since I saved a little with they're prices I paid $20 for 2 day shipping so the parts would arrive the same day as the ones I had ordered elsewhere. The parts then took 5 business days to arrive, one of the parts was wrong, and I'm now being asked to pay for return shipping to get my refund. Beyond disappointing. Will not be using this company again.
Replied
Delivered used computer parts
I accidentally found this site and really liked their prices. I decided to order some computer parts from OutletPC and was really happy thinking that I was saving some money. When my order finally arrived the packaging looked quite strange. And all the parts I paid for looked used! There were some defects! I tried to contact their support team many times, but never received a reply. Well, items I received were not bad, but when I made my order I thought I was buying brand new things! I'm super disappointed!
The complaint has been investigated and resolved to the customer's satisfaction.
This is OutletPC. We empathize with your circumstance. Please email your order number to sales@outletpc.com with the exact issue and we'd be more than happy to help you. Thank you.
Is OutletPC legit?
OutletPC earns 100% level of Trustworthiness
Perfect Trust Endorsement: OutletPC achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for OutletPC. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for outletpc.com can be seen as a positive aspect for OutletPC as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of OutletPC's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Outletpc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Outletpc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up OutletPC and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Outletpc.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from OutletPC.
However ComplaintsBoard has detected that:
- OutletPC protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of OutletPC complaint handling
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OutletPC contacts
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OutletPC phone numbers+1 (702) 262-7968+1 (702) 262-7968Click up if you have successfully reached OutletPC by calling +1 (702) 262-7968 phone number 0 0 users reported that they have successfully reached OutletPC by calling +1 (702) 262-7968 phone number Click up if you have UNsuccessfully reached OutletPC by calling +1 (702) 262-7968 phone number 0 0 users reported that they have UNsuccessfully reached OutletPC by calling +1 (702) 262-7968 phone number
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OutletPC emailssales@outletpc.com100%Confidence score: 100%Support
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OutletPC address7485 Commercial Way, Suite #160, Henderson, Nevada, 89011, United States
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OutletPC social media
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