OurTime.com
Reviews and Complaints

I signed up for the free version and within 1.5 hours I had 10 likes and 3 messages. Of course I would need to upgrade to see the members. You join on a cheap deal and after a month the costs shoot up. I joined at £5 a month but after a month it went upto £44 more then there standard charge. Didn’t notice on time, when I tried to cancel it won’t stop. Many profiles are fake, l g0t scammed by someone from ourtime, fortunately I knew where to report, apexchargeback stepped in and reclaimed my stolen funds fr0m d swindler. When you encounter these romance Sc.am, know where to report. I deleted my ourtime account but despite unsubscribing several times they keep to sending me emails i blocked them and their emails are still getting through every day it's borderline harreme

I have been off of dating sites for years because of all the predators, scammers, players, bad experience of inappropriate behavior from members of our time and other dating sites. Nothing has changed since 2012. Sites are still filled with predators etc. After receiving inappropriate sexual messages from member I decided I would change my honest, reserved, respectrul, profile to the truth about how ourtime was not protecting me from these predators or filtering through the profiles or researching the members to make sure I was protected. Our time failed to do their job. Our time did not refund my money, instead they closed my profile without contacting me. I should not have to weed through the profiles, and try to decide who is real and who is the scammers, predators. I blocked these members, but I should not have to do the work. Why should I pay and theni have to do the work. Our time needs to do the work. I am tired and exhausted from trying to weed through profiles to find a descent, honest, caring, who wants a relationship. I don't think any of the members wants a relationship they just want to talk and move on to the next profile. The dating sites are not real. Most members are just online to talk and move on, not looking for long term. This has been an exhausting, emotional bad experience. And honest members who are real, should not have to go through this. Nothing is going to change.

I have been trying for a week to log into my new account. I have been getting emails from a variety of different idiots giving my instructions, however none of them been successful. I have been paying for a service for a week and I cannot access it. I am currently trying to ascertain a method of reaching the Better Business Bureau to file a complaint and get a refund of my money. As normal with this type of website, finding out where they are located is made as difficult as possible. Not a surprise.

I have been trying hard for days to become a paid member. I set up acct on my cell but that was not working for me. Had it successfully deleted by Ourtime. I then started new set up on my home computer. Just before completion of new acct an Ourtime employee reinstated old acct by mistake (they did not read or understand many previous correspondences). I was then blocked before I could complete my new set up. Now I'm accused of attempting two accounts which is a violation of terms. I can't get anyone to see this is not my fault. It was I who asked for only one account. I have communicated with many different employees about the problem. None take time to read what was previously written and just make assumptions. I have called cust serv but am told to resolve my issues through online customer service. That has been an unpleasant frustrating experience. I've wasted several hours of correspondences that no one pays attention to. This should've been resolved with a couple emails. It's now a mess. Only if I could talk to a manager/supervisor it would be resolved very quickly. Can someone please Help!

Good Morning, and thank you for listening. I cancelled my Our Time dating site on November 2022. I am still getting billed for this site. I received a notice on December 2, 2023 that a payment was being debited from my account. Consequently, I would like to have an "audit" conducted and all monies refunded. I would also like to add, it would be a great concept to have a "person" to speak when you provide phone number. But I'm sure your staff would not be pleased with the type of conversation that I would have had with them. I am extremely upset and would like this to be resolved quickly.

Betty Koenders

[protected]@aol.com

My card has been declined multiple times, and card is good. I even tried an alternate card, both of which are good. I sent an email without response that I could not join. Tthere is NO number to speak with a person. They warn of fake numbers, and their phone on websiite gives more directions that repeats what's online. I got a discount offer from our time on my email, but after feeding all card info in, it declined again. I don't know what is scam and what isn't.

I'm very upset. I paid for the application and service, and now am unable to access the website off the app on my phone, or on my laptop. Your phone helpline is completely useless. This appears to be a scam of an application for sure. I hate and I mean I hate paying for something that I can't use. I did manage to get to the help section and the pictures below will show the result of that endeavor. This company is a sham so far. I find it ridiculous that I am unable to access the site, especially after having paid for it. Do not purchase the subscription to this site, and I would highly recommend not even using it after my experience it's worthless.

There is a man listed as Jim in Shreveport who contacted me soon after I joined site. I was new to site and to online dating and not thinking the military catfishing would be happening here. He immediately moved me to google chat and he did something to inactivate my Our Time account. You can verify this by looking at when I signed in then was off. Now I have had to join again as I could not use my prior purchase. He said he was peacekeepers in Ukraine and was a sergeant major in the army. He needed me to send him $7k in order to take retirement and get out of country coming to Texas.

On OurTime, common sense flies out the window. So don’t assume that only one profile per user is allowed. Nope, you can have multiple profiles albeit with the different email addresses. Perfectly legal and confirmed with the Customer Service.

And if this isn’t enough, some multiple users share the same user ID. I have a habit of bookmarking profiles and then looking them up later and make a choice. Nope, not possible with OurTime. I bookmark one, then try to bookmark another, and boom two supposedly different users have the same user ID. I personally don’t think that the numbers are recycled. More likely some if not all of them are FAKE in my humble opinion.

Apparently OurTime being hungry for more members, are plain creating new ones out of thin air, that’s what I’m thinking. I took a few screenshots of what I’ve found but am not sure how to post them there. (no photos for privacy)

Of course scammers and/or liars are abundant. This is not unique for the OurTime, but you have to be vigilant and research your contact by the phone number. If it’s a voip number (created on an app), stay away. If not, you still can research their identity by the phone number. It takes time but is well worth it. And it can be done free. I researched one member who contacted me, and found out that he lied about his age, and no telling about what else. I didn’t pay a penny for this.

I signed up for Ourtime dating website a couple weeks ago and every time I "try" to log into my account, I get an error saying they do not recognize me. They certainly took money out of my account and then it was like I did not exist. I have tried to contact them via email multiple times and the reply with a generic reply. This has been a horrible experience and now 2 weeks later, I just want a refund and never have anything to do with "Ourtime" again.

Messages started showing as if 2 different profiles with the same person. I deleted 1 of them and now they are both gone and I cannot retrieve. Email from OurTime advised I received a message from the person at 10:43PM last night but OurTime stopped allowing me to view the messages prior to that time. I think it has to do with my deleting what I thought was a duplicate but I can’t get any assistance. I’d really like to continue communicating. Any way to UNdelete what I deleted?

Today is Monday July 11, 2023.

On July 8 I registered for a subscription to OurTime. At no time during the registration or payment process was it stated that a mobile phone was required for verification purposes.

When I looked at the site "free", all was well. As soon as payment was made verification by mobile number was required! Because I do not have a mobile number, I am now locked out of the site as every time I try to sign in the site automatically goes to a verification screen.

Contact with OurTime has been tried with [possibly bogus] phone numbers (only a fast beep occurs) and via their contact screen - there has been no response! A FULL REFUND OF MY SUBSCRIPTION IS REQUESTED due to no mention of the mobile number requirement during registration or payment screens and being locked out of the website.

I paid my subscription to Our Time over a week ago and I am not at all happy with the availability of the site. I have tried to log on several times, every day and I estimate that 90% of the time I have received the following message:

"This site can't be reached www.ourtime.co.uk took too long to respond".

I have, as suggested to me, checked the connection and tried reloading/refreshing several times. It is very frustrating. I ran a troubleshooting diagnostic and the result was

"resource(www.ourtime.co.uk) is online but isn't responding to connection attempts".

I have been successful several times late evening/night time but this limited access is not acceptable and I feel I should be refunded at least 50% of the subscription fee as I cannot access the service for more than 50% of the time!

I look forward to hearing back from you regarding this situation and receiving my refund.

Yours frustrated and disappointed

LW

I started our time beginning of april and cancelled it after 3 or so weeks, if had a cancel at the top of our time if you did not want to be in it anymore, I did this. A week later I went into our time to check to see if the cancellantion worked and it ask me for my information like I was a new client so I assumed it worked.

You have been charging me for my time which I cancelled in May and June which I have not used and it shows me I am not a member of please refund my money and stop billing me since you no longer show me as a member and I do not want to be a member I do not like your site.

I am not a member and you are charging me please stop and refund my money

sheila grillett

I've tried a few dating sites in my time, including Match, POF, Zoosk, and Fitness Singles. They all have their good points, but none of them have annoyed me as much as OurTime. There are a couple of things that really get on my nerves about this site.

Firstly, when you use the search feature and scroll down to read someone's profile, an annoying box pops up asking you to Like or Flirt with them. This box follows you everywhere you scroll, blocking your view of the profile. It's so frustrating and makes the site really user-unfriendly.

But that's not the worst thing about OurTime. I recently noticed that my mailbox had 8 likes and flirts that I didn't send. How can they get away with that?! I contacted their "Help" department to ask them to stop and to express my displeasure with this dishonest way of generating traffic on their site.

To make matters worse, I received an automated response telling me that if I was upset about their auto-renewal policy, I could disable it. If that wasn't my issue, I was supposed to reply and then I would get a personalized response. So I replied, but all I got back was the same automated response. It's terrible customer service and it just adds to the frustration of using this site.

Overall, I'm really disappointed with OurTime. I'm glad I only bought a one-month subscription because I don't think I'll be using it again. The site is annoying, unethical, and the customer service is terrible.

OurTime is a dating site that claims to help seniors find love and companionship. However, my experience with the site has been less than satisfactory. One of the biggest issues I have with OurTime is the constant barrage of automated messages that they send out. These messages are designed to make you think that someone is interested in you, when in reality, it's just the site trying to keep you engaged.

Another problem with OurTime is the fact that they don't seem to remove old profiles. This means that you could be contacting someone who hasn't been active on the site in months, or even years. I've also noticed that a significant portion of the profiles on the site are actually scammers. These scammers will often use fake pictures and try to get you to send them money or personal information.

When I first joined OurTime, I was excited to see that I had 48 messages waiting for me. However, after investigating further, I realized that most of these messages were just automated messages from the site itself. In fact, I only had 4 actual messages from real members. This was incredibly disappointing, and it made me feel like I had been scammed.

Overall, I would not recommend OurTime to anyone looking for a serious relationship. The site is full of scammers and fake profiles, and the constant automated messages can be incredibly frustrating. If you're looking for a dating site that actually works, I would suggest looking elsewhere.

I recently decided to give online dating a try again after being out of the game for a while. I signed up for OurTime, hoping to find someone who shared my interests and values. However, my experience with the site was far from ideal.

Right from the start, I had technical issues with uploading my photos. They kept disappearing or not getting approved, even though there was nothing inappropriate about them. Thankfully, the site had a call center (located outside of the U.S.) that was able to assist me with this issue.

But that was just the beginning of my problems. I soon started receiving tons of canned messages from other users, most of whom had incomplete profiles and no photos. It was clear to me that many of these profiles were fake, designed to make it seem like there were more interested men on the site than there actually were.

To make matters worse, I was constantly being matched with men who didn't meet my search criteria at all. It was frustrating to spend so much time sifting through profiles, only to find that most of them weren't a good fit for me.

But the most frustrating thing I discovered was that OurTime doesn't take down old profiles, even if the user hasn't been active on the site for years. This meant that I was wasting my time messaging people who were no longer even using the site. When I contacted customer service about this issue, they confirmed that it was true - and I was livid.

Overall, I would not recommend OurTime to anyone looking for a serious relationship. The site is full of fake profiles and technical issues, and the company doesn't seem to care about its users' time or money. I ended up canceling my six-month subscription after just one month, and I'm glad I did. Save yourself the hassle and look elsewhere for love.

I recently tried out OurTime, a dating website for people over 50, and I have to say, it was a bit of a mixed bag. On the one hand, I did have some matches that seemed genuine and real, and I had five conversations in a week that I actually thought were going somewhere. The first one was actually genuine, which was a relief.

However, there were also some matches that I would now refer to as trolls. One guy started talking about himself and it was a pretty nice conversation, but then it turned into how he wanted to OWN me. Needless to say, I blocked that profile. Then there were two that claimed to be foreigners and new to the area, but they didn't seem to know much about the place they were supposedly living in. One guy claimed to live about 300 miles away and wanted our first date to be in some little itty bitty town between the two of us. A little research showed that this was such an out-of-the-way place that the post office and police station share a trailer. Not exactly the most romantic spot for a first date.

And then there was my absolute favorite. After just five minutes of chatting, one guy was already telling me where we were going on our honeymoon. I may hate being alone, but I'll be damned if the last thing I check my purse for on the way out the door is a taser, a knife, and a gun.

Overall, I would say that if you're looking for love on OurTime, you need to be prepared for some weirdos. It's not all bad, but you do need to be careful. Personally, I've decided that once a week, I'll go to a coffee shop or take myself out to dinner and sit at the bar with my unsweetened tea. The worst part about this is that I actually paid for this bull$#*!. So ladies, my advice to you is to run. Meet a guy the old-fashioned way, or just enjoy your own company for a while.

This dating service is absolutely terrible! As a woman, I was matched with other women, which was not what I was looking for. The photos of men that were sent to me were appalling. They looked like they were living under a bridge or in a hospital bed with oxygen. Some of them even had their shirts off or were taking selfies in a bathroom mirror. It was just awful.

I was also tricked into paying $200 for a promotion during a high traffic time. The grammar in some of the profiles was also suspect, and it was clear that they were not written by native English speakers. I also noticed that many of the men claimed to be engineers who were traveling and only available to text. This seemed very suspicious to me.

I learned the hard way that you should never talk to anyone without a picture. When I finally decided to cancel my account, I was blocked from doing so. There was no number to call, and when I tried to cancel online, the system was down. It was nearly impossible to get away from these people.

I strongly recommend that you try another dating service. There are so many fake profiles and dummy accounts on this site. Many people who signed up for a free trial are no longer active, so you're just wasting your time. Save yourself the trouble and run in the opposite direction!

So, I made an account on OurTime a few weeks ago. I didn't pay for it right away, but then I got an email with a great deal, so I decided to go for it. But when I logged in today, I found out that during those three weeks when I wasn't a paying member, they were sending fake messages to other members. They sent messages to people who I had clicked "yes I would be interested" in, saying things like I had made them my favorite member, I loved their pictures, and I wanted to hear more from them. But I had never sent those messages! Then, they would send an email to those members saying that I had liked their profile somehow. And eventually, those members would reply back to my profile with either flirts or a response that would trigger an email back to me that someone had made me their favorite, or I have a message from a member, etc. It was all just to get me to pay to join.

When I found out about this, I changed my profile to something totally ridiculous. I figured that no matter who sent me a flirt, message, or liked my pictures, there was no way to know if it was a real person or just a computer-generated message. But even with my ridiculous profile, I'm still getting flirts and messages. I'm pretty sure they're not from real people, though, because there's no way anyone would reply to my profile the way it is now.

Honestly, I'm surprised that OurTime hasn't been investigated yet. They don't seem to be doing anything legitimate. All they do is take people's money. It's pretty disappointing, to be honest.

I have been using OurTime for quite some time now and I must say, it has been a frustrating experience. Every time I come across a profile of an attractive woman with great pictures, I get a response full of bad grammar and spelling mistakes. It's like talking to a first-grader! They ask for my email or phone number right away, which is a red flag for me. This has been going on for months and months, and it's the same old story every time.

I want to warn anyone who is considering using this dating website that it's a complete money grab by the providers. They don't provide any service other than to assure you that you will be dealing with scammers, grifters, hustlers, and worse. They don't make any effort to ensure that you don't fall victim to these people. In fact, this is without a doubt the greatest scammer haven on the web. They are everywhere!

So far, every woman with great pictures and no obvious mistakes in their profile (you have to look hard) has been a scammer. This site is a great place to waste your money. The people who run the site don't monitor it for scammers, and they don't care about their customers. Honestly, I'd like to sue them for their careless disregard for their customers. They just want you to spend more and more money to get jerked around by the dregs of society that populate the site.

Don't waste your money, people. It's a complete waste of time. After my six months are up, I'm done. These people don't give a hoot about your satisfaction, and trying to reach them is impossible. There's no phone number, no nothing. And even if you could call, it wouldn't make any difference. Some customer service rep in Pakistan or Mumbai won't care either.

In conclusion, I would not recommend OurTime to anyone. It's a complete waste of time and money. The site is full of scammers, and the people who run it don't care about their customers. Save your money and try a different dating website.

I heard a lot of talk about online dating, especially for those over 50, so I decided to give it a try. I read an article in a popular British newspaper about the rise of the 'silver surfer' and how my generation is the fastest growing market for tablets and iPads. I thought it was a good idea since I'm not going out as much as I did when I was younger (I'm a young 56!) and even if I did, how many women out there would be suitable for me? Online dating makes sense, at least to try. So I signed up for two sites (the article suggested that this was a good way to double your chances), this one and also a nice little site called primetimelove.com that I would recommend as a fun alternative with plenty of members.

Joining was very easy and I was able to add a few pictures of myself that I had from a recent BBQ so that worked out nicely. I wrote some information about myself; hobbies, likes, dislikes. I didn't harp on too much as the article had said to keep things light and funny if possible. I've searched the female members and must say I like what I've seen at this point. Had a chat with a lady from Easy Sussex over the weekend and we seemed to get on well which is a good sign and a great start.

So far, so good as far as I'm concerned and I can see myself using these sites for some time. Who knows, maybe romance will bloom for this old timer! Either way, it's something different and takes a bit of focus away from work. I would recommend it to anyone who isn't sure. It's really not as terrifying as it can seem!