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Orlando International Airport (MCO)fees charged by ground transportation personnel for assistance

1
B Aug 14, 2018

Southwest flight #925 was delayed and with absolutely no personnel available to assist wheelchair occupants, a random "Ground Transportation" person pulling a flatbed dolly offers assistance, for a "tip fee". It was 10:30 pm and I had no choice but to pay for assistance.

Question: Do you not pay the Ground Transportation personnel who pull the flatbed dollies since they "hustle" the customers for a "tip fee"?

Bettye Mason
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