Orchard Customer Service Contacts
Canada - M6H1B5
One month ago I bought an iPhone 6 Plus from them. The delivered phone had problems with its battery. It required getting recharged every 6 hours. Of curse, I couldn't wait and brought it to the repair store, where the guy said that my phone is actually not real and has nothing to do with the real iPhone, even though it looks like it. I was shocked. And it was the truth because I witnessed how they were checking its number on the internet and didn't finda anything.
I don't know what else to say. I am just frustrated that I spent money for nothing... :(
The complaint has been investigated and resolved to the customer's satisfaction.
I have purchased a phone from www.getorchard.com and it was supposed to be a present for a dear family...
I ordered iPhone 4S from www.getorchard.com, and it was big mistake. I haven’t received it, and the seller advised me to wait more, because they had holidays and the post office had probably a lot of work. But after 2 weeks again nothing. I started to send emails to the seller, but he never replied. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.