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CB Internet Providers Optimum Complaints #522-541
Optimum

Optimum review: internet

O
Author of the review
9:54 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Have not had reliable Internet service for a week now. I went to an Optimum store and exchanged both my router and modem for newer models. Hooked it up, worked great for an hour then cut out. I have sporadic service at best. I call Customer Service. Hold times are ridiculous. The rep has no advice. I finally have a service call coming up (they no-showed the 1st time). If this issue can not be resolved, I will cancel Optimum and hook up service with another provider.

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  1. Optimum Contacts

  2. Optimum phone numbers
    +1 (866) 200-7273
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    Customer Service
    +1 (973) 230-6048
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    New Jersey, CS
    +1 (973) 230-2037
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    New Jersey, Sales
    +1 (203) 870-2583
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    Connecticut, CS
    +1 (203) 870-2492
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    Connecticut, Sales
    +1 (631) 393-0637
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    Long Island, CS
    +1 (631) 393-0707
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    100%
    Confidence score
    Long Island, Sales
    +1 (718) 860-3514
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    NY: Bronx / Brooklyn / Westchester, CS
    +1 (718) 975-1140
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    NY: Bronx / Brooklyn / Westchester, Sales
    More phone numbers
  3. Optimum emails
  4. Optimum address
    6 Corporate Center Drive, Melville, New York, 11747, United States
  5. Optimum social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 01, 2026
  7. View all Optimum contacts
Optimum Category
Optimum is ranked 51 among 53 companies in the Internet Providers category
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