CB Internet Providers Optimum Complaints #542-561

Optimum review: internet

BeeBee713 of US

Oct 29, 2019 9:47 am UTC

Verified customer

I've had no service or internet for two days and no one is helping me or contacting me back at optimum. I have been hung up on twice after waiting 30 minutes and the horrific experiences go on. I pay my bill on time for years yet every month I have no internet for at least 5 days. I am loosing work because I work from home. I need this resolved ASAP. The agent at optimum told me it will be 14 business days before a tech can come look at the issue and on top pf that, charge me $80 for a service that I have already paid for this month, but does not work. I am unable to talk to my friends and family because I have no service, I am unable to send pics of my nieces baptism because I have no service. This is unreal!

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Optimum Contacts

Optimum phone numbers

+1 (866) 200-7273

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Customer Service

+1 (973) 230-6048

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New Jersey, CS

+1 (973) 230-2037

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New Jersey, Sales

+1 (203) 870-2583

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Connecticut, CS

+1 (203) 870-2492

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Connecticut, Sales

+1 (631) 393-0637

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Long Island, CS

+1 (631) 393-0707

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Long Island, Sales

+1 (718) 860-3514

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NY: Bronx / Brooklyn / Westchester, CS

+1 (718) 975-1140

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NY: Bronx / Brooklyn / Westchester, Sales

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Optimum emails

contact@optimum.com

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Support

Optimum address

6 Corporate Center Drive, Melville, New York, 11747, United States

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