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OneTravelbooking cancellation

1
S Nov 26, 2017 Review updated:

Booking #[protected] & [protected]

Tried to cancel the reservation because the credit card got declined and told to hold the charges on the phone to the new credit card but the agent hang up and charged to another credit card. Called right back and the agent said it was charged already so had to charge the cancellation fee. Very disappointed with how the agent hang up on me and charged the tickets which I told him to hold.

Responses

  • R
      Feb 19, 2018

    May I request for the cancellation of my trip to Hong Kong with the following booked travel: Booking no. Traveler(s): Rodolfo Penalosa
    From: Manila (MNL)
    To: Hong Kong (HKG)
    Booking #: [protected]
    Booked on: 02/15/2018
    1. Rodolfo Rigodon Penalosa
    2. Vincent Jason V. Penalosa

    Thank you.
    Rodolfo R. Penalosa

    0 Votes

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