SUBMIT A COMPLAINT

OneAssist Consumer Solutionsone assist hdfc credit card.

1
P Sep 16, 2018

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5902 without my concern on date:16/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

I have spoken to HDFC customer care who suggested to contact One Assist, contacted One Assist spoke to Mayur, requested cancellation, please check attached file. Latter also had a chat with chat support, Nadeem, plz check file attached. I need the to be processed ASAP, and the amount to be refunded back. Or else I would be forced to take this forward to customer complaints for frad transaction. The amount was taken away without my concern, how suspicious is that !
Awaiting response.

OneAssist Relationship Number : 2781216
Name :- Prithwis Mahata
Mobile No. :- [protected]
Credit Card Number Ending :- 5902

Please be mentioned my registered mail id prithwis.[protected]@hcl.com is my previous organisation mail id which I have already left and have no access.

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