I wish I had never used the Nutrisystem. They absolutely don't care about their clients and do not listen to them. Everything about them is terrible. Their old site was great. There was everything we needed - the food, water and exercise trackers. But now they have this awful new facebook page. They have taken away the most valuable tools. Now we are forced to join facebook community. The tracker there has absolutely different calorie counts of food. I don't know now which of them is right, the new one or the old one. There was a very important option the daily dose clicker. But took it away too. Food there is very expensive and that option helped us saving some money. Now it's more difficult to follow NS plan. And that is not just my opinion. All people who have participated in both the old and "new" websites think the same. I'm thinking of quitting NS and I think they will continue losing customers.
The complaint has been investigated and resolved to the customer's satisfaction.
I gave them my credit card number and they continued to charge their product to it even after I cancelled ! when I called, the black woman I spoke with that kept saying "ax" - as in - "let me ax you a question" - was useless. she even laughed when I told her to stop charging my card and within minutes I had another charge put on my card. once that happens, you have to dispute it with your card company, then they review, then they keep going back and forth with the company - and you keep sending information after information and it takes forever to get them to admit they are wrong (if they do). will never use nutrisystems again and will give them a bad review wherever I can, to anyone I can! and they substituted what they wanted you to have in food and it was horrible - I wouldn't have fed it to my dog!
People, don’t try to lose weight by using the website www.nutrisystem.com. I have tried their food and tasted like something frozen, but when I ate, I didn’t feel taste of food at all. I didn’t understand the flavour and was shocked that someone liked it and posted positive reviews on the website. I don’t trust them and wanted to warn other people about their strange food and taste. Don’t torture yourself.
OMG! Worst decision I ever made! Don't be fooled by the lovely pictures of the food on tv. That is NOT...
Nutrisystem offers you a money back offer if you are not pleased. Buyers beware, while they love to sell you their product, they will do everything they can to avoid taking your calls to get a refund, money back or return products.
If you really like good food, do not purchase this product, I found it to taste horrible and like glue, and since I do not eat sweets anyway, they were still included. They were horrible... I got such bad diarrhea from one of the items, and the chicken fettucini stayed in my mouth for a full day. It was awful. If you want to diet... Learn to diet the right way.
I did it myself and lost 7 lbs in the first week by stabilizing my blood sugar and keeping it so I did not swing, so good carbs and good proteins... No sodas, no sugars, nothing that will make you crave things as nutrisystem did. Whoever said this program worked for them has no idea of what good food is... I found it to be simply horrible. It was just as easy for me to go buy a breakfast bar, yogurt, and then eat smart ones or lean cuisines from the frozen food aisles and using the glucerna hunger smart shakes I was able to curb my cravings for carbs... Then I bought the 5 day trial of the program from walmart... Don't do it. The food was awful and I am so glad, I did not buy a month or two of food for them because it was money wasted.
I filed a cpsc complaint as well.. I actually gained 3 lbs back on the 5 day trial because there was so much sugar and desserts that I began to crave carbs at night never again.
Please be aware that you may purchase a Nutrisystem 28-day program in good faith only to find out 2 week...
This doesn't effect me personally but I have a problem with Marie Osmond saying in the 'Nutrisystem...
This is a great diet if you hate food! I am being very serious. There are individuals who do not eat and therefore gain weight. This may help them. The food tastes like freeze dried waste! The plan bases itself on shakes that are way overpriced and a total fad. Can you lose weight on this diet? Yes. Likelihood of keeping weight off: less than 10%. I am speaking not only from personal experience yet experience of many friends that have tried this. Bad diet, waste of money.
I received my first nutri system shipment on time and I ate nutrisystem food for 15-18 days but did not see any difference in weight-lose. I was very much much disappointed with the quality of nutrisystem food, I never felt like eating food. So I decided to cancel the nutrisystem and checked online portal to stop the shipping or delete account. Interestingly - nutrisystem does not allow customers to cancel/delete account of further shipments online. I delayed my second shipment for one-two months, however forgot to call nutrisystem customer care and close the account.
I noticed $229.99 on my credit card statement 3-4 weeks back, that's when I noticed that the auto-shipment is active and nutrisystem sent the second shipment, I checked my nutrisystem account portal to cancel order, but again no such option is available online. So I contacted customer care and requested for return/cancel my order. I was asked to reject fedex shipment and ask fedex to return back the shipment for refund also to avoid any shipping fees. So I did the same and shipment was returned.
Now I find $142.50 restored back to my credit card on 7/20, where is remaining $87.49? I contacted nutrisystem customer care, and agent had no interests in helping me, instead kept on explaining me this fee is based on a previous discount! What??
I do not find a reason why I should give nutrisystem $87.49 for nothing!,
The complaint has been investigated and resolved to the customer's satisfaction.
I signed up for monthly delivery of the meal program using a discount I received from my aetna health benefits. The quality of the food was terrible. The diet requried me to spend hunderds of additional dollars on proteins and salads to add to the diet that I already paid hundreds of dollars for to nutrisystem. I canceled my program because of the poor quality and taste of the foods. In turn, they charged me $62 to make up for the aetna discount I received when I joined. What a scam! I want to warn the world to stay away from nutrisystem.
I finally decided to try Nutrisystem a few months ago since I had always wanted to. The food was just...
Total rip off, doesn't tell you that you have to pay to cancel your order. Counselors condescending and unhelpful.
I received a promotional offer from Nutrisystem in the mail for "1 week free, " prompting me to check out their website. On the normal website, the price listed for a 4-week program was $239, but I couldn't find a way to enter the promotion code for the free week. Looking closer at the offer, it gave a web address that took me straight to the promotional offer for "1 week free." The pricing on this separate page was $299. When I used their online customer service chat function to try to understand the discrepancy, the representative first agree that the current price was $239, then began to adamantly declare the price was $299, and I could choose my promotion for "1 week free" or their "rollback price" of $239 - the current price. Confusing and deceptive - I wouldn't trust a company that tries to pull the wool over their customers' eyes like this on the front end to do the right thing in helping me achieve my weight loss goals. Buyer beware!
Nutrisystem, inc. Fraudulently billed my credit card twice on the same day. After more than a dozen phone calls and emails to their "customer service" (Pardon me, I gagged for a moment) department, I didn't get as much as an apology. I've filed with the bbb, the ftc, my credit card agency, cancelled the card, and hope to somehow communicate to these people that they cannot conduct business this way. Nuts!
I purchased Nutri System Vegitarian Diet. I began my diet and after three days noticed that several of my soups had fish in them! I am vegitarian and it was labled as vegitarian. I called NS and was given the option of two soups to choose from. The soups came about a week later.
I canceled my order since the food was awful and there were only a few true vegitarian lunch items. I was assured that my order was canceled before my next shipment was scheduled. About two weeks later I received another shipment. I called NS and I was told to "refuse" the order. It was picked up four days later by UPS.
My online checking acccount showed that I was charged 299.95 for the food. I had to borrow money so that I would not overdraw on my checking account. I finally got them to credit my account then learned that I was being charged a $50.00 cancelation fee. I asked where it was on the website and the assistant could not tell me. I'm on a limited budget and I have been ripped off.
Be carefull!!! I ordered what I thought was a 30 day supply. Well, it was but I never asked for a second...
Ordered it back in january, tried it, so unpalatable I shipped it back (One item tasted like spam).
First you have to get an authorization #, then it cost me 46 dollars (Not refundable) to send it back, they received it on feb. 16, I followed with call on april 24 wanting to know why my account wasn't credited and was told that somebody forgot to credit back my account, now it is the 2nd of may and i'm still waiting to get my money back. I would certainly cancel the auto ship right away. I'm still paying interest on my money.
We tried the product with results. The convience was a plus. However, upon returning the unused products we...
I wanted to send the food back called customer service they gave me a return number and then gave me a bogu...
Nutrisystem nourish www.Nutrisystem. com I ordered this system from the tv commercial. When I got it the...