NutriSystem reviews and complaints 1
View all 104 complaints
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
NutriSystem has left an official reply on this complaint.
NutriSystem - Frozen meals
Meals were received timely and stored upon receipt. However, upon opening the dinner and lunch frozen entries, all were spoiled.
I contacted Nutrisystem to request a replacement, however, was told the only thing the company was willing to do was compensate me $30 off my next month's order. As a result, I am out 14 paid for meals without any recourse.
Desired outcome: Full replacement of the spoiled meals.
Resolved
This complaint has been resolved automatically due to user's inactivity.
NutriSystem customer support contacts
Hello!
Thank you for taking the time to review your experience with us.
We are sorry to hear about the spoiled lunches and dinners you received in your order. We want to help you with this.
Please send us an email at consumerexperience@nutrisystem.com. Please include the full name, email address, phone number, the order number in which you experienced this issue and the full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body.
We look forward to helping!
- The Nutrisystem Consumer Experience Team
Thank you for taking the time to review your experience with us.
We are sorry to hear about the spoiled lunches and dinners you received in your order. We want to help you with this.
Please send us an email at consumerexperience@nutrisystem.com. Please include the full name, email address, phone number, the order number in which you experienced this issue and the full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body.
We look forward to helping!
- The Nutrisystem Consumer Experience Team
We have received your comment. Thank you!