NTB — price goughing
Late on a Sunday, we discovered my son's Honda Accord has a leaking heater hose. My child drives the car to school and needed it Monday. I was at work, so my wife and son take the car in to NTB. She was informed the repair would be $60 for the hose and $175 for labor. It would be a two hour job. She told them to start the job and called me. I told her the part costs $16 and the labor should be around $50 maximum, and to stop the repair. She told the manager. The car had been there 10 minutes. He told her they would stop, but already had the old hose off. If the repair takes 2 hours, and they put the old hose back on, wouldn't this be a 30 minute job? I had the car repaired at AAMCO for $75. Nothing more than a price goughing case of a woman in a desperate situation. I have used them before, but will never drop another dime in their business.