Northeast Appliance Pros’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their service and repairs.
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On February 6, a guy from Northeast Appliance Pros came to my house to fix my broken stove
On February 6, a guy from Northeast Appliance Pros came to my house to fix my broken stove. But let me tell you, he didn't even bother to check it out. He was in and out of my place in less than 5 minutes. All he did was jot down a part number that the stove manufacturer gave me, and then he had the nerve to charge me $95 for doing basically nothing. Can you believe it?
Since that day, I haven't heard a peep from Northeast Appliance Pros. No phone calls, no updates, no emails. I've tried calling them multiple times, sending emails, and even reaching out through their website, but it's like they've disappeared off the face of the earth. At one point, they told me they were waiting for the part to arrive and that they were in touch with the manufacturer about any other parts needed for the repair. But guess what? I decided to take matters into my own hands and contacted the manufacturer myself. And you know what they told me? They said that Northeast Appliance Pros hasn't ordered any parts from them since October . Can you believe the audacity of these people?
I've been straight-up lied to by Northeast Appliance Pros, and to top it all off, they charged me for a service that I never even received. Can you say rip-off?
Is Northeast Appliance Pros legit?
Northeast Appliance Pros earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Northeastappliancepros.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Northeastappliancepros.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a northeastappliancepros.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Northeast Appliance Pros protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Northeast Appliance Pros has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Northeast Appliance Pros
One of the key strengths of Northeast Appliance Pros is their team of highly skilled and experienced technicians. These professionals possess extensive knowledge and expertise in repairing a wide range of appliances, including refrigerators, dishwashers, ovens, washing machines, dryers, and more. They are well-versed in the intricacies of various appliance brands and models, enabling them to efficiently diagnose and fix any issues that may arise.
The company takes great pride in delivering exceptional customer service. They understand the inconvenience caused by a malfunctioning appliance and strive to provide prompt and efficient solutions. Northeast Appliance Pros ensures that their technicians arrive on time and equipped with the necessary tools and parts to complete the repair job effectively. They prioritize customer satisfaction and work diligently to exceed expectations.
In addition to their technical expertise, Northeast Appliance Pros also places a strong emphasis on transparency and integrity. They provide upfront pricing, ensuring that customers are aware of the costs involved before any work is carried out. This commitment to transparency extends to their warranty policy as well. They stand behind their work and offer warranties on both parts and labor, giving customers peace of mind.
Northeast Appliance Pros understands the value of convenience for their customers. They offer flexible scheduling options, including same-day and emergency services, to accommodate urgent repair needs. Their website, northeastappliancepros.com, provides a user-friendly platform for customers to request service, browse their range of offerings, and access helpful resources.
Overall, Northeast Appliance Pros is a highly reputable appliance repair service provider that consistently delivers exceptional results. With their team of skilled technicians, commitment to customer satisfaction, transparent pricing, and convenient service options, they are the go-to choice for anyone in need of reliable appliance repairs in the Northeast region.
Overview of Northeast Appliance Pros complaint handling
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Northeast Appliance Pros contacts
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Northeast Appliance Pros phone numbers+1 (781) 618-1966+1 (781) 618-1966Click up if you have successfully reached Northeast Appliance Pros by calling +1 (781) 618-1966 phone number 0 0 users reported that they have successfully reached Northeast Appliance Pros by calling +1 (781) 618-1966 phone number Click down if you have UNsuccessfully reached Northeast Appliance Pros by calling +1 (781) 618-1966 phone number 0 0 users reported that they have UNsuccessfully reached Northeast Appliance Pros by calling +1 (781) 618-1966 phone number
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Northeast Appliance Pros address342 Union St, Rockland, Massachusetts, 02370-1750, United States
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