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Tanstel Electronics

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Customer Service

2863 Peachtree Industrial Blvd, Suite G
Duluth, Georgia
United States - 30097
Mon8:00 AM - 5:30 PM
Tue8:00 AM - 5:30 PM
Wed8:00 AM - 5:30 PM
Thu8:00 AM - 5:30 PM
Fri8:00 AM - 5:30 PM
Sat9:30 AM - 2:00 PM
SunClosed

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Complaints & Reviews

Tanstel Electronics LLC4 month waiting for down payment refund.

On May 2018 i brought my portal AC to be checked, they asked for $50 down payment to examine the unit. and will send the report in two weeks.

4 weeks still didn't get the report and each time i call they says they are busy and the manager is out and they cannot reach him, they have left him a message and so on.

i decided to take my AC back, and since they did not checked they promise to refund the $50 down payment in couple of days.

for the last three months, i'm calling regarding the refund and still not received yet.

always the same story, the manager is out, we will leave him a massage, call tomorrow and so on.

it seems the business is ruining by one man, the company website has one phone number and that for customer service, if you call that number they will tell you the m manager is out, if you ask for his number they will tell you we cannot give his personal number, so you have to call again hopping that he will be in the office.

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    Apr 04, 2018

    Tanstel Electronics — refrigerator

    My refrigerator stopped working on March 1st. A different company informed me that it was likely the...