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1.8 71 Reviews

North Shore Agency Complaints Summary

14 Resolved
57 Unresolved
Our verdict: When using services from North Shore Agency with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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North Shore Agency reviews & complaints 71

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R
1:46 pm EST

North Shore Agency Magazine subscription collection

I received a collection letter for a magazine I no longer subscribed to and at the time no longer received. It was for $4.42 so I just paid it since I didn't want my CC score to tank for a mere 5 dollars. Fast forward I start receiving Midwest game and fish magazine again... Every month I have gone online and canceled that subscription and was told I would get a refund... 4 months and 4 magazines delivered, and 4 more times canceling online. Now I decide to contact game and fish directly. They canceled it but I was subscribed through THEM, them being North Shore Agency. And I would have to contact them for a refund. They are the subscribing entity? The collection agency? This company is a scam or something.

Desired outcome: Refund of my original payment to them as it wasn't a collection for something already acquired by myself. It was more like a threat to continue a magazineni no longer wanted NOR RENEWED

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2:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

North Shore Agency Meaningful beauty scam (bill for $239.43)

I bought my wife a product from Meaningful Beauty as a gift, come to find out they immediately put you on a reoccurring order basis which you cannot see. They then sent me a rather large box of Beauty Creams etc which "I did not order" I received an invoice in the mail and returned the product via USPS. They have now turned it over for collection to North Shore Agency. The website for payment does not exist...www.nsapay.com How in the hell can you make a payment. Does this company even exist?

Desired outcome: I would like to have the transaction cancelled and not pay.

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Update by Britman
Dec 29, 2022 10:58 am EST

I again tried to contact North Shore but nothing, how in the world can I get this resolved? Keith

Update by Britman
Dec 19, 2022 4:49 pm EST

Who are these IDIOTS? The phone contact is fully automated and the website www.nsapay.com does not exist. I have a bill to pay because i was Scammed by "Meaningful Beauty". Anyone else have this problem? Keith

NSA ID #[protected] Telephone [protected] (they hang up)

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M
7:47 am EDT

North Shore Agency Smileactives

A year ago I cancelled a subscription to Smileactives. I never recieved the product yet was charged $88 for it. NSA has been calling me at my place of work several times a day. I have told them to stop and send me a bill. When I got the bill, they told me to go to their website to pay it. The website said "Non Functioning". These people are scam artists. Either that, or that are unbelievably stupid. If I can't pay online, they are not getting the money for a product I never received.

Desired outcome: Stop harrassing me! Stop calling my place of work! Leave me alone!

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Is North Shore Agency legit?

Our verdict: Complaints Board's thorough examination reveals North Shore Agency as a legitimate entity with notable strengths. Despite a 19% resolution rate on customer complaints, which invites a closer look, North Shore Agency stands out for its commitment to quality and security. Clients considering North Shore Agency should delve into its customer service record to gauge compatibility with their expectations.

North Shore Agency earns 91% level of Trustworthiness

Perfect Trust Endorsement: North Shore Agency achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for North Shore Agency. The company provides a physical address, 3 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of North Shore Agency's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Northshoreagency.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Northshoreagency.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While North Shore Agency has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 19% of 71 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Northshoreagency.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The northshoreagency.com may offer a niche product or service that is only of interest to a smaller audience.
  • If you purchased a website from North Shore Agency that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
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S
6:56 pm EDT

North Shore Agency Subscription to Gun Test

I accepted a free offer from Gun Test to try them out. They seemed pretty good on the paper. But…

I did not like the format, and did not subscribe to them.

Now they bill me $20 ? They must be hungry for green.

I call that a complete fraud. I’m not going to pay for this.

So people, if you get any offer for Gun Test, pass. You’ll make yourself a big favor.

Desired outcome: Cancel that supposed debt

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1:23 pm EDT

North Shore Agency subscription to Game & Fish; In Fishermen; Readers Digest

complaned several months Ago about receiving two subscriptions for each of these magazines! Evidently when I rfenewed I put my address as P.O. Box 203 (which is right} BUT I also said adress is 207 east 5th (which is also right) please correct is pozssible! recently received a apast due notice for $14.97! PLEASE See if you could straighten all this mess out

THAN YOU Wendelin Lummel, P. O. Box 203, Bridgeport, Nebraska 69336

In Fisherman; Game &Fish; Readers Digest

For more info [protected] I'm 87 years old and DO ENJOY these mags!

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1:57 pm EST

North Shore Agency Scam, fake magazine bill

I am a 43 year old, a disabled Veteran, and a Psy. D. Recently I received a Debt collectors letter from North Shore Agency for the magazine Harper's Magazine for $11.97 on 2021NOV15. I did not order this magazine, therefore I do not owe any money for any issues as I never ordered the magazine. Please delete my account, and refrain from scamming Military Veterans. Reading these posts that include previous complaints, informs me that your agency needs to be reported to the Defense Department and BBB, of which I am doing at this point.

Acc# [protected] Creditor

Acc# [protected] Yours

Desired outcome: Asking as a resolution that your agency cancels my debt and stop sending debt collection letters to active, reserve, and veterans of our military for services not owed. We defend your freedom. Stevenson-Fleet is my last name. Thank you

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1:06 am EST

North Shore Agency Gun Tests Mag.....

Gun Tests Magazine I received a couple of issues to TRY!

I did NEVER Subscribe... And Now I am billed for the subscription

I do not want this and I will not PAY your 20. Let it go ! Get over it .

Why are you trying to COLLECT for an Entire subscription, All I received was about two or tree issues!?

Desired outcome: I want an Apology from them ASAP, This is a HELL of a way to do your people you want to TAKE your Magazines

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2:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

North Shore Agency Disney MovieClub

I did not order this I do not own a TV Or DVD player and haven't for 10 yrs or more, and I'm not paying this debt.

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5:22 pm EST

North Shore Agency PCH

I have received 5 different notice from NSA stating they were collections for PCH. I have paid everyone of them and they have cleared my bank, so I called PCH cause they got very late payment from them and they said they had only received 1 payment from back in July and the last one I sent cleared 11/12/21. PCH gave me a number to call NSA and its automated and they need their acct number or the case number. I don't have neither cause I sent the top part of the notice back to them with payment. The other number PCH gave me was NSA that did health and life insurance. So where do I go now. I have proof the checks were cashed and cleared my bank.

Desired outcome: For NSA to let go of the money and PCH get it get me off their hot sit

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Update by Sherry Lynn Ward
Dec 23, 2021 5:25 pm EST

NSA needs to know how to run a business and don't be fraudulent or a their. Please help me solve this issue. Thank you.

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D
12:53 pm EST

North Shore Agency Collection for book I didn't order.

Book came in mail - didn't order in first place. Sent back... post office suggested I take pics of return postage. I will attach to this complaint. I have tried repeatedly to contact but auto service would not let me get through to a live person. I'm filing for my Uncle who is 92 years old. If they don't stop harassing him I will get lawyer. He's been so stressed over not being able to take care of this himself.

Desired outcome: Stop with harassment! No debt owed.

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12:00 am EST

North Shore Agency Trying to collect payment for book never requested or received.

Dated 11/03/2021
then another on 12/03/2021
Creditor Bottom Line, Inc
Acct# [protected]
NSA# Account Number: [protected]
Account Past due: $55.00
Book Title: [protected]

Trying to collect payment for book never requested or received.

Desired outcome: Will not pay do to no purchase or reception of book

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4:02 pm EDT

North Shore Agency Oh damn phone number to call on the statement that they melt so I cannot call you

I tried looking up the email to call these people because they don't put it on their statements that they mail out so people can call so I tried to email in the phone numbers I gave me and had three of them and I tried all three of them all the [censored] and then had to say is please enter your pin for this conference please enter this pain for this conference please enter the pin for this conference if you guys don't know how to have a damn phone service for people to call you I don't see how you can collect any money. With that being said the account number that you're trying to tell me about which is account number [protected] in amount of $42.78 you say I owe Bradford Exchange it's funny because they sent me a refund check for exactly $42.78 for account number [protected] the same damn thing that you guys are saying that I owe $42 for they sent me a refund check do you guys know what the hell you're doing and why don't you have it where I can call and talk to somebody.

Desired outcome: Put a damn phone number in so I can call.

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12:49 pm EDT

North Shore Agency your collection letter is so poor you don't state what this is for

I've called 3 times, hit the button for an "agent" to call me back and that NEVER happened. I've spent 50 minutes holding 2 different days and still nobody answers the phone. And you're a debt collection agency?

This "business" needs to be put out of business. They harass people and you cannot even find out what it is in reference to or contact anyone to talk to.

account #[protected]

Desired outcome: drop this and quit sending notifications

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10:36 pm EDT

North Shore Agency received collection notice

I received collection notice for reader's digest. I never ordered reader's digest. I do not know if this is a real collections letter. I called number and doesn't work. I don't know what to do.

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3:33 pm EDT
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North Shore Agency Invoices Received

I just received 5 invoices from North Shore Agency explaining I owed money to Publisher's Clearing House. No doubt I do as I have just been released from the hospital after some brain surgery.

They provided their website address so that I could pay on-line. This page required a number that was on the letter and followed EXT and ID. No such numbers were anywhere on any of the invoices.

I have been trying to call then for 2 days and all I get is a message that all of their Operators are busy and the next available Operator will help me. I waited more than one hour today, but eventually took advantage of having calling me back. No call yet and it has been hours.

The Publisher's Clearing House website if of no use in finding out how to pay either.

Very frustrated.

If this is valid how do I find out?

Desired outcome: To resolve these invoices.

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6:25 pm EDT

North Shore Agency Collection Agency

Today, I received a letter from the above-named company with a return address of P.O. Box 150, Claysburg, PA 16625.
They are trying to collect what they refer to as a past-due subscription to "READERS DIGEST". in the amount of $27.70.

I called the Readers Digest subscription department and verified that My subscription is "PAID" through May, 2023.

I attempted to phone the North Shore Agency, at [protected]; but after reaching them, they disconnected, before I could speak with anyone.

I'm assuming this to be a SCAM and I'm surprise3d that they would stoop so low as to try to collect from as many subscribers as possible and hope they get a few of them to pay up

Desired outcome: Make the North Shore Agency pay me for my time and trouble of checking this out. I think $50.00 would be fair along with a letter of apology.

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Cc143ky
California, US
Mar 18, 2024 8:52 am EDT

Did you check to see if the debt went on youe credit? If it affected your credit?

ComplaintsBoard
S
2:50 pm EDT

North Shore Agency Bottom line, inc credit account #[protected] your acct #[protected]

I have told this co. I never got the book they want me to pay for. I think at least 3 bills a wrote on the bill and told them as plain as I could that I don't know where it went — but I never received it! Don't think I should have to pay for something I never got!
Thank you
Sandra Bradley
7876 Mill Creek CT.
Turner, Or.97392

Desired outcome: DON'T SEE WHY I HAVE TO PAY SO I DON'T TO PAY FOR SOMETHING I NEVER GOT!!!

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4:38 pm EST

North Shore Agency Womens world subscription

I received a Collection bill from this company on February 23 2021
They say I owe for a subscription that ended last year and I did not renew it.
I got the magazine through Publishers Clearing house and I paid it off on April 2-2020.
The Creditor is Women's world
NSA ID# [protected]
they say amount due is $36.97
I could not get through to them and would like this fixed so it doesn't
mess with my credit.
The address on the paper is
270 Spagnoli Road
Suite 110
Millville NY 11747

Desired outcome: Would like this resolved please

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K
9:32 am EST

North Shore Agency I DO NOT OWE THIS and WILL NOT be paying it. This is unethical behavior and nothing more than harassment.

They are harassing me with threatening letters and phone calls after I have repeatedly asked them to stop. I do not owe the money to Westmore Beauty. End of story.
I did have a previous account with Westmore Beauty and supposedly it was resolved after several emails and attempts to try and reconcile. The products were sent to me after I requested several times for them to stop. I finally was able to stop the auto shipment of the product but the bill continued.

Desired outcome: To stop the harassment for a debt that I DO NOT OWE!!

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2:12 pm EDT

North Shore Agency Archaeology Magazine

Received notice that I owed for a renewal of this magazine.

I did not request a renewal!

Desired outcome: Stop sending the bills!

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Contact North Shore Agency customer service

Phone numbers

+1 (800) 745-2935 +1 (866) 436-4766 More phone numbers

Website

www.northshoreagency.com

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