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North American Services Center (NASC) Customer Service Phone, Email, Contacts

North American Services Center (NASC)
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1.4 34 Complaints
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North American Services Center (NASC) Complaints 34

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6:14 pm EDT

North American Services Center (NASC) For the refund money

I was applied for the Czech Republic work permit in 14/11/2020 until now I didn't get any paper this company is fraud and they are not giving us any proof of immigration application and they don't want to refund any money I lost my job I don't have anything please I need a help to refund my money back

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Bijendra Shrestha
US
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Feb 13, 2021 7:50 am EST

Now dont pay a songle money even if they give you work permit. Because all the work permit they show in the videos are not with the strong base. And nobody gets visa. Same thing happened to me. You will never know what is the position u are applying untill u get work oermit and to be honest work permit will be full of surprises. So stay away from them.

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1:28 pm EDT
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North American Services Center (NASC) Immigration services / work permits

Greetings! Me and my two other friends applied as a factory worker in Czech Republic and have paid 6, 300aed (initial payment of 2k then 4k) already since last October 2019. Then Feb this year we paid the remaining 300 (vat). At first actually before we pay the initial amount, they told us that it will take like 5 to 6 months to get the work permit. But then after we have paid the half amount of the total amount of 12, 600 which is 6, 300, the other Polish staff we spoke with said it will take like 8 to 9 months. Then this pandemic started and we want to get our money back because we lost our job. And due to this pandemic we know that it will take time for Czech Republic to allow non residence to enter their country. But they keep telling us that it is non refundable. We tried to ask many times for the proofs that our papers is already on process but they cannot show us any evidence that they have already spend our money for processing the papers, we are always sending them email and asking for the update but they keep telling us that its still on process. Do you have any idea what can we do about this or how can we file a complain against them to get our money back? Thanks. This is my facebook account in case you want to contact me: Youknowme Right (Jhona Carreon Besain) Thank you and keep safe.

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AnaEB
Dubai, Dubayy, AE
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May 02, 2021 3:40 pm EDT
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Hi all, i have signed up since 2011 for AED 8k, but NaSC have notbupdated ua on any program that can be good for ua or we can apply to. It's been 10 years and i have not heard anything from them. I know that its gonna be hard tp qualify now and we want to refund the money, if not in full, may be at least half. What did you do to get your money?

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Bijendra Shrestha
US
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Feb 13, 2021 7:52 am EST

Money refund word is not available in NASC dictionary. So just to raise awareness to the people so they wont be fooled like us anymore. Me myself lost 12600 dirhams.

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iirrffaann
DUbai, AE
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Nov 09, 2020 12:40 am EST

complain to KHALEEJ TIMES or GULF NEWS about NASC so that they dont cheat innocent people
mehkri@khaleejtimes.com

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perth tanapon
US
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Sep 20, 2020 12:47 pm EDT

Na refund mo ba ung pera mo ate? ganyan din kasi nging status ko nkapagbigay n ako sa knila ng kalahati until now wala pa silang update may mga kabayan dun na sana sila dapat nagaadvise kung dapat bng tumuloy sa application pero sila pa ung nagpupush para makapgdown tayo

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Vanessa Haresco
PH
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Sep 21, 2020 10:40 am EDT
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Replying to comment of perth tanapon

Hi pls send msg po s aking fb page, vanessa haresco hnd po namin narefund ang pera. Discuss ko s inyo full details, slmat

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6676667
Abu-dhabi, PH
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Nov 03, 2020 2:41 am EST
Replying to comment of perth tanapon

Hi po nag apply din poako sa masc abudhabinakapag bayad nadin po ako. Ano na po yung update sa apply nyo..

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Vanessa Haresco
PH
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Nov 03, 2020 3:14 am EST
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Replying to comment of 6676667

Wla npo kc kinancel na nmin after namin maginitial payment, hnd rin nmin marefund pera, no refund dw po as per agreemnt, nagconsult na rin kami s lawyer and everythng kso wlang nangyri

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Cobbelle Paloma
US
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Oct 13, 2023 11:47 am EDT
Replying to comment of Vanessa Haresco

Pwede poba malaman kung ano nagyari mag apply din po sana ako

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EROS13
AE
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May 27, 2020 8:10 am EDT
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All NASC Victim should join together to file a civil case to this company. we need to find ways to get our money back. send email to me and lets join together eros.tejano@yahoo.com

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Melanie Gumban
US
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Apr 10, 2020 4:49 pm EDT

You have to make a complain on the police or dubai courts. You can ask to the clerk. But I have read their contract. You cant refund the money. For us, me and my bf, paid only half like 3000, then just two days we want refund, they cant answer us, giving us phone numbers to call their legal dept.

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Vanessa Haresco
PH
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Aug 26, 2020 1:35 pm EDT
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Replying to comment of Melanie Gumban

Hi mam did u refund back the money? Because last week also me and my friends, total 4, we paid 3k dhs each. The following day we asked for refund but until now no reply. What is ur fb page?

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8:28 pm EST
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I applied in NASC last December 30, 2019 for a particular position going ro Czech Republic. As they promised me that there are several positions available that companies are hiring for. And I choose the chocolate factory worker position for that matter. Not only me, actually some of my friends have already applied as well ahead of me. Then after that, I...

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2:53 am EST
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Hello all, Stay away from them, as a duped client I will explain everything you will experience objectively and truthfully: 1- they will misinform you about the process: - They might tell you that Kathryn Mary MacDonald is an immigration lawyer, whereas she is just a Regulated Canadian Immigration Consultant (RCIC), all what she and NASC can do is fill...

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10:20 pm EST

North American Services Center (NASC) start up an immigration process

November 2015 I sat on of NASC meeting to advise me regarding immigration to Canada. After the meeting they were pursuading us to pay money and get discount price on overall process without submitting any document at the spot. I got excited and I paid 1000 AED to secure a place for me then they told me to sign the contract ince it is ready. Then I signed the contract which is total of 9000 AED for me to pay them on monthly basis to process my immigration to Canada. However, I attempted to take IELTS exam twice but I couldn't get score of 6 in each part of IELTS. My overall score was 6.5 for two attempts. They told me verbally that I need to have 6/10 for each Listening, speaking, reading and writing. My writing score was 5.5/10 for both attempts. I stucked with IELTS and I can't proceed without it... Then I noticed how fool I am and paying them monthly 1000 AED and they are doing nothing. I have processed WES equivelancy myself to Canada to compare my BS Nursing with Canadian one. Then I decided to stop paying and cancel the process because it is waste of money. I sent them email and they said we will close your file. I asked for refund but they said no.. Ok thats fine! wasted 2000AED. Then during June 2016 I recieved a call from AlWadi Debt management asking me to pay outstanding amount the remaining 7000AED. I asked advise from lawyer who said don't pay them anything. They keep sending me emails and phone calls annoying me and they have no right take any additional Dirham because they didn't proceed with my file. any advise in this matter? Shall I go to police to inform them how they are keep stressing me out?... They even send me legal notice stated that if I didn't then I will be banned from UAE and will affect on my bank priviliges! please send me your advise on hassan. [protected]@live.co.uk

Regards

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Dosira
US
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Jul 16, 2020 9:17 pm EDT
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Whoever is NASC victims, send me an e-mail as i am also one of their victim and we will discuses further dosira@gmail.com

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Tester1986
US
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Oct 26, 2019 2:17 pm EDT

I have the same case can you please advise your contact

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Sanjaya.khaling@gmail.com
US
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Aug 18, 2019 2:47 am EDT

I have same case. Can you give me your contact number?

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Roony1
US
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Jun 23, 2019 8:30 am EDT

Send you complaint the Candian Board against Kathrine McDonlad. She is the owner of this Center

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marga18
US
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Apr 09, 2019 4:49 am EDT

I visited NASC in abu dhabi last year 2018, ask me to pay 7000 aed for professional fee to start my application process. So i paid on the spot 5000 aed and have balance for 2000 aed payable after a month.
After a month, there was an emergency in my home country, I wasn't able to pay the remaining balance and told them to cancel my application.
Early this year, I received a calls and emails, telling me to pay my remaining balance which is 2000 aed.
I told them i will not pay because i already cancel my application and i am not interested to proceed anymore.
I didn't ask for the refund of 5000 aed because upon signing the contract, he said its non refundable. waste of money!
So now, they send an email threatening me to file the case, banned from the immigration etc..

Please send me your advise regrading this matter.
Appreciate for your response.

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2:55 pm EST

North American Services Center (NASC) australian work visa

I started my application for Australian work permit almost 18 months ago, at the time of first assessment with my qualification and experience, their agent Mr. Muneer (Professional Liar) told me that you have 80% chances in your favor. they collected almost 13000 AED from me and after 1 year of valuable time i received an email stating that your skill assessment is negative and now we cannot help you out.
Now its about to start 2019 and they are not even responding my email or arranging any call back after several follow ups or frantic email to all of NASC cheaters.

They take advantage with fake fame or documents in their procession from across globe.

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6:26 am EDT

North American Services Center (NASC) immigration

NASC cheated me by telling lies that I am eligible for Express entry system. Even though i have scored good in IELTS, they expect me to get 9 in all, which is not really practical. Initially when i met them they checked all my details and said i need to score either 6 or 7 in IELTS, but i scored 8. When i call them now, they say either get 9 in all or get a job in Canada or wait till PNP comes across. this is now more than a year and they are playing games like this. They never ever contacted me after paying the money and I only used to be behind them. But again no proper response. Their phones doesn't work half the time and I literally had to beg them on portal to call me since I couldn't reach them. They expect people to go to their office, wait and speak to them. So much attitude and a very poor customer service/ response. Finally I realised that I am being cheated by this company and not sure if I can get my money back or not.

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3:13 am EDT

North American Services Center (NASC) unprofessional conduct by an agent

I have started my application with north american services center since february of this year, i have entrusted this agency icluding its team to process my pr visa under the express entry program.i just want to complain a specific agent by the name of mr.cesario lira who was presently handling my case as he was the one who gave me a callback during the time when i finally made my decision to start my processing with them.From the start when i was still not yet fully paid, he was very eager to explain all the details of the express entry details.but i noticed recently that after i have paid in full amount(processing fee), he became a bit distant and not fully enclosing all the required information to help me get a higher chance on obtaining a pr visa based on my situation.just yesterday, a good friend of mine who was based in canada told me regarding the IQAS AND CELPIP, that this two things were another great options for me to consider in case i want i higher chance of getting a high crs score from cic.so this morning(october 14, 2017)i immediately texted mr.cesarion lira and ask him why he hasnt told me this options before, and to my surprise he just stated that the IQAS AND CELPIP can be another option for WES and IELTS but didn't explain further.so he got pissed off when i started to asked him via phone call why on earth he didnt told me this options before instead of advising me to get a fake fiance in canada and get married since my age is already 34, although jokingly yet i believe a good agent should not be doing unprofessional conduct like this.so just today before ending our phone conversation, he raised his voice and told me in a very rude way if what do i want to do next?if im planning to complain him?and i said yes, by the way he speaking to me and how he was not helping a t all on my current situation.so he send me via whatsapp message the link from where i can voice out my concern.im hoping ms.katherine mcdonald would take an immediate action on this one and impose a certain disciplinary action towrards mr.cesario lira. i trusted your agency since i my parents got their immigrant visas before thru yours. im hoping to get a new agent to replace mr.lira, preferrably a female to follow up on my case profile.

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1:43 pm EDT

North American Services Center (NASC) unauthorized magazine subscription

Back in April, I spoke with a company over the phone who asked if I wanted to sign up for 3 years of magazine subscriptions! I told them no thank you, I was not interested, and said no thank you. They began charging my credit card which I have no idea how they got it, and they began sending me magazines! After a few months of realizing I had been charged monthly, I tried to cancel it and they told me I could not cancel. I should be able to cancel any kind of subscription at any time! This has been going on for the past 6 months and after they kept charging me, I changed my credit card and sent them chargebacks and got my money back! It's been a nightmare! They continue to call me and tell me I owe over $500! insane! They try to act as my ally, and tell me they want to help me get this taken care of so I don't have to worry about this in the future, but I will not give them another dime!

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Binu1234567890
AE
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Sep 03, 2019 2:37 am EDT

beware of dealing with NASC
we were dealing with these from guys from 2013 and until now our file didn't came up successfully… end up paying them around AED 40, 000

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12:13 pm EDT

North American Services Center (NASC) claims to want to cancel a magazine subscription I am not receiving.

I have received three phone calls from this company stating that there calling to unsubscribe me from my magazine orders that I am not receiving. So called service rep says he needed to know whether I was married of not in order to cancel the subscription, when I asked him why he needed that information when he already had my name, phone & address; he responded by saying if I didn't give him more information he was going to renew my subscription for 5 years and to enjoy reading my unwanted magazines & hung up.

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1:09 pm EDT
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North American Services Center (NASC) immigration process to australia

NORTH AMERICAN SERVICES CENTER has really disappointed us
They have taken full fee and now there is no correspondence .They are not responding our emails phone and now they are not giving us any substantial proof of rejection or acceptance
It's been 1.5 yr we are waiting where as they have promised 4 to 6 months for the entire process.

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Gblren
US
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May 23, 2018 12:15 am EDT

We have also been very disappointed with our Immigration Process to Canada with them.
We had registered in 2014 and we were advised in 2016 that our IELTS scores were insufficient.
The Client is not kept abreast of the procedures, once payment is complete

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9:34 am EDT
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North American Services Center (NASC) cheating

Knasc took all money in advance that is 1o, ooo $ for all of our three families and applied for australia a, they reviewed our application and then too k the case now thay say its rejected all threee rejected how come no formal letter we applkied in 2013 jan now no one attened call and when they do they give more promosies and new date after that again silebt
This is inhumane thay say yes to all applicants take everything in advance and then say very easily its declinedd.. Atleast do not pay them all upfront

Address: suite 203, green corner building, riqqa road, dubai, u.A. E tel: +[protected] fax: +[protected] p.O. Box: 64566 toll free: 800-nascintl ([protected]) e-mail: [protected]@nascintl. Comclick here to see map abu dhabi: (branch) suite #708, sky tower, al reem island, abu dhabi, uae tel: +[protected] fax: +[protected] p.O. Box: 51568 toll free: 800-nascintl ([protected]) e-mail: [protected]@nascintl.com
Its our mistake and now I will try my est b

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8:03 am EST
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North American Services Center (NASC) fraud

this company is one of the biggest fraud company dealing with immigration services in UAE. the owner - Raghed Murthada - (he calls himself Dr. Rod - to fool others and show himself that he is Canadian!) - is a Syrian and does not have a Canadian visa himself - actually he is not worth it! He will try to take all your money at the very beginning during the consultation and he offers a discount and air tickets and what not to get your whole payment. Once you have made the payment - that's the end of it! he would never even turn his face on you! I also knew a friend who was working there and got to know a lot about the company through him. this guy Raged Murtada has almost 10 criminal cases charged against him with Dubai police for harassing his employees and the office is such a mess inside! If you walk in to the processing room you will find important papers and documents lying all around without proper organization and no one knows where your documents will get lost! The staff are also not give proper training and illiterate about the process and procedures - the only training tool provided for their staff is GOOGLE ! - Going to NASC is only a waste of your time, stress and money! You need to think 10 times before you even step there! Beware!

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5:05 am EDT
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North American Services Center (NASC) Fraud

This is another classic fraud agency inspite of being listed in the CIC list. Guys, beware of Dr.Rod. He is a professional sales man and fraud. He will force you to pay quoting 'promotional offers' and make you sign contracts after which he will disappear and leave the case to his unprofessional bunch of admin staff. The owner, Dr. Katherine rarely meets any client, so cannot say anything about her.
Just that guys, please speak to 3-4 registered lawyers before doling out the money. My wife and I have been made to shell out 14000 aed for nothing.
I just need to know where do I get justice here, as they have cleverly incorporated clauses in their contract thus indemnifying them against refund claims.

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alipsha
US
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Oct 10, 2023 6:05 am EDT

Hello, Lets open court case on the GUY and the company all together. If yes, Please reach on by searching my name on LinkedIn.

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Nisaar Abdullatif
US
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Sep 26, 2023 7:12 am EDT
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Spread this scam in their Facebook page, u can comment and tell people to aware..

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Lala Shah
US
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Jul 15, 2023 3:11 pm EDT

In 2021 i applied thru North American service center, still they are making darama, when ever i ask about my concern or money they say you have to wait, but don't know until when

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Nelyn Bautista
Dubai, US
Send a message
Jun 27, 2023 2:35 am EDT

I, my sister and my brother applied to the AIPP program to Canada back in 2019 and paid a significant amount of money for nothing. They pushed us to take the IELTS exam and after all documentations were submitted, nothing happened. Follow ups fell on deaf ears. Our access to the portal is now deactivated. This is a scam! Avoid at all cost!

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alipsha
US
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Feb 11, 2023 10:28 pm EST

I applied for Canada PR for which they charged me above 7000aed and they never supported with any arranged and I have been follow been following up since 3 years but there is no response. Only automated replies. I went to the office and the lady there asked me to leave. And I was thrown out.

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Sayyad6
Dubai, AE
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Feb 11, 2023 5:15 pm EST

my case for Canada pilot program is pending with them since 2019 and they dont even let you meet with there manger rod to discuss.

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Mohammad U
AE
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Aug 26, 2019 8:34 am EDT
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What the best place to work with for Canada Immigration in UAE, Dubai?

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gons24
US
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Sep 15, 2019 4:43 am EDT
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Replying to comment of Mohammad U

do it online http://www.cic.gc.ca/ . Get your IELTS exam passed and Academic assessment then Register online thru that website and submit all documents needed. you will pay less than hire agency and 3times or more. goodluck!

a Victim of NASC
a Victim of NASC
AE
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Dec 11, 2019 9:47 am EST
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Replying to comment of gons24

People please understand that middlemen exist to extort money out of you and inflate bills for things you could do alone. Don't use any representative, do it yourself! you won't regret not hiring them trust me, they took about AED6000 from me only to give me stress, drag me to Dubai Courts (for the first time in my life!), and took my hard earned money just because I signed their ball and chain contract. They are incompetent... once you sign the retainer that's it, , , you are bound to pay them more and more for them to do nothing, either because you are in too deep and are already invested, or for the fact that you have merely signed the contract, even if in instalments they will ask for "their" money. my heart goes to people who spent more money than I did, I know how it feels :(

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Muhammad Atif Tufail
US
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Jul 30, 2019 12:32 pm EDT

im also wnt to apply with my friends for canda or polad but now im just little confused about the complaints

a Victim of NASC
a Victim of NASC
AE
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Dec 11, 2019 9:32 am EST
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Replying to comment of Muhammad Atif Tufail

DON'T SIGN ! Forget them pls, contact me: nasc(dot)victims(at)gmail(dot)com

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gonz007
AE
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Jun 29, 2019 11:08 am EDT
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hello guys, i also applied just now to this agency. and i got paid 500 ead for the reservation and i sign a document in the reception. before they take me in an interview for the procedure they want me to pay the amount of 12, 000 but i refuse and pay only the reservation of 500 ead.

are they fake or real?

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Fahmidha M.P
US
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Jul 28, 2019 9:48 am EDT
Replying to comment of gonz007

please contact me [protected]

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gons24
US
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Sep 15, 2019 4:03 am EDT
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Replying to comment of gonz007

that's not reservation as long you sign the contract there is no turning back.

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gons24
US
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Sep 15, 2019 4:22 am EDT
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Replying to comment of gonz007

did you read the documents before you signed? that's the cheating there you sign the documents without reading it. you cannot cancel it or else pay them 6000aed to cancel it or 1800usd for processing/filing, storage etc. For starting, you need to do Academic assessment through WES you need to pay them 1900aed for the process. you can do it actually online WES.com you will pay only 800-900aed plus courier fees. and this is a big cheating see the defference in price.

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Praseeda
AE
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Apr 21, 2019 11:53 am EDT

NASC is a cheating company and before proceeding they will say good words and after the payment they are not bothered at all .Our money simply wasting and waiting for their reply for years

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Damias
AE
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Jun 25, 2019 1:37 pm EDT
Replying to comment of Praseeda

when did you apply, I just talk to them today, they are offering job in Poland,

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gonz007
AE
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Jun 29, 2019 1:00 pm EDT
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Replying to comment of Damias

Did you sign Something upon entering the reception? did you read what is stated on that that paper?

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gons24
US
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Sep 15, 2019 4:01 am EDT
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Replying to comment of Damias

meaning you need to pay again.

Overview of North American Services Center (NASC) complaint handling

North American Services Center (NASC) reviews first appeared on Complaints Board on May 15, 2012. The latest review Fraud/Scamming people for Money was posted on Oct 10, 2023. The latest complaint immigration process to australia was resolved on Mar 09, 2014. North American Services Center (NASC) has an average consumer rating of 1 stars from 34 reviews. North American Services Center (NASC) has resolved 3 complaints.
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  1. North American Services Center (NASC) Contacts

  2. North American Services Center (NASC) phone numbers
    800 6272 4685
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    71%
    Confidence score
    Abu Dhabi
    +971 45 136 311
    +971 45 136 311
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    33%
    Confidence score
    Jumeirah Lake Towers
    +971 37 849 022
    +971 37 849 022
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    50%
    Confidence score
    Al Ain
    +971 65 486 048
    +971 65 486 048
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    Sharjah
    More phone numbers
  3. North American Services Center (NASC) emails
  4. North American Services Center (NASC) address
    Suite #203, Green Corner Building, Riqqa Road, Dubai, United Arab Emirates
  5. North American Services Center (NASC) social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all North American Services Center (NASC) contacts
North American Services Center (NASC) Category
North American Services Center (NASC) is ranked 33 among 53 companies in the Citizenship and Immigration Services category

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What are North American Services Center (NASC) working hours?

Mon 9:00 am - 6:30 pm Tue 9:00 am - 6:30 pm Wed 9:00 am - 6:30 pm Thu 9:00 am - 6:30 pm Fri Closed Sat 9:00 am - 6:30 pm Sun 9:00 am - 6:30 pm