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Rayford Migration Services Customer Service Phone, Email, Contacts

Rayford Migration Services
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2.3 6 Complaints
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Rayford Migration Services complaints 6

8:12 pm EDT
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Rayford Migration Services Employee treatment and misleading client

Most horrible employer ever. No wonder we can see so many 1 star ⭐️ reviews from both customers and ex-employees.

In my close to 5 months with the company, 3 months salaries were paid after the 7th. And unfair, un-tabulated, unaccounted deductions were made to all staff.

In my 5 months here, maybe a total of maximum 30mins of training was given. Wow 🙃 Yes, my sales figures were abysmal but why? Because of the "fantastic" leads that were already filtered once before being assigned to the sales consultant. On top of that, the sales team are like headless chickens, clueless about the product.

The company lets its own internal conflicts lead to no leader leading the sales team and a director that is clueless about the company's operations.

(Should I go into more details about ALL the dubious things that the company is doing?)

Operations team and other colleagues were excellent, just the employers were an absolute disaster. Hiring foreigners and not paying them is their modus operandi. They think that foreign and their local workers are their slaves. They even made all staff pack the stuff when they were moving their office from PJ to Wisma UOA2. (Totally out of our J.D). Super cheapo to the point that they cannot even afford to hire help to pack and unpack all the things they moved.

And a new staff was terminated when she wanted to know her J.D. I hope labour law comes down hard on this company.

How can you deal with A boss that wants to take the money from a customer but doesn't have the guts to meet the client when there are small issues. This is an obvious sign that there are dubious dealings here.

Potential customers should just bring their money and business to companies that know what they are doing. Over here, it is the BLIND LEADING THE BLIND and the rot happens from the top.



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2:13 am EDT

Rayford Migration Services MM2H

before signing a contract they are the most adorable, after receiving the money no more contact, and do not expect to be reimbursed amicably, you must take a lawyer with them

jeremy promised me in his office a one-year visa before receiving the mm2h, following his proposal I agreed to pay 7000rm, to start the mm2h process (2019), I did not recieve a 1-year visa, promise not kept, 7 months later I ask for refund (2020), they submit the same day the mm2h documents to not reimburse me, mm2h are suspended by gouvernement until now (may 2021) they still do not want to

They don't do anything, even i propose an amicable settlement, they can kept 2000 rm for their supposed work, and refund me 5000rm, no they wont

Desired outcome: Refund

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2:47 am EDT

Rayford Migration Services Financing

Rayford migration malaysia is not honourable in their bussiness dealings.
They do not give up to date information and an honest appraisal regarding a client. They are very good at empty promisses and giving false hope and misrepresentation .Also very good in using exclausion clauses to their benefits.
they customers monies and making it difficult.
so beware the owner and the manager stephan are the same.
beware for future intend of migration.

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Is Rayford Migration Services legit?

Our conclusion: ComplaintsBoard's review suggests Rayford Migration Services is generally legitimate and safe for transactions. However, with a resolved complaints rating of 33% we recommend that you stay careful. Before interacting with Rayford Migration Services, take the time to review customer feedback and the approach to resolving complaints.

Rayford Migration Services earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

We found clear and detailed contact information for Rayford Migration Services. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Rayford Migration Services has been found to only resolve 33% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • There was some difficulty in evaluating or examining the information or data present on the This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Rayford Migration Services. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
7:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Rayford Migration Services citizenship and immigration services

This is a very irresponsible migration company. They do not even check their work and task. I was charged 5000 AUD for 190 visa application. I actually managed to get invitation for Australian Permanent Residency, but due the company's negligence the invitation was expired on Dec 2017. I asked for whats the current status on May 2018, their manager, John said he have checked but there is no update. However, after getting advice from other migration lawyer I requested the username and password on April 2019, than only i found that the invitation already expired on Dec 2017 myself. When I asked for clarification, John said they did not receive the email regarding the invitation to apply for permanent residency.I have attached the screenshot of our communication so that no one else will get cheated by this company anymore. They talk nicely until they get your money, later they will be very rude and will not entertain any of your request or update your situation.
This is my first google review. I am just writing this so that no one will be cheated or their Australian dream is crushed by this type of irresponsible and unprofessional migration lawyers.

-On May 2018, after 8 months of EOI application I asked for status of EOI, Rayford Team representative John said he have checked the EOI and have no update from the Australian government (he did not check anything)
(Picture 1)

I requested username and password on 25 April 2019, to check the EOI status and I already obtained my invitation on October 2017 but Rayford team ignored it and my invitation expired on December 2017. They only realized after I check it myself.
(Picture 2)

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10:17 pm EDT
The complaint has been investigated and resolved to the customer’s satisfaction.

Rayford Migration Services unsatisfied and disappointed service

8 months ago we applied for Australian talent immigration through Rayford. First interview was great, the contact person was so hopeful about our position and showing us that it is very easy to get visa. If course after we sign contract and pass first part of payment things started to change. All consultancy they were giving was unsatisfied, at the end of every document submission we have to check the corrections and which documents need to send. People who work for Rayford, they don't have communication with each other. We have inform them for the mail traffics. Late answering the mails, sometimes not answering phone calls and at the end no even any excuses. After 8 month disappointment we ask to terminate our contract, 1 month after they answer that they can not return back any money.
Don't go RAYFORD better apply yourself.

Read full review of Rayford Migration Services and 2 comments
Update by gagagugu
Dec 13, 2017 9:23 am EST

miscommunication from both parties that was settled professionally


miscommunication from both parties that was settled professionally

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, MY
Oct 17, 2019 7:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I totally agree with this complain

, US
Oct 30, 2017 3:00 am EDT

It means you are not good enough for Australia. Face it mate...

Author of the review
, US
Dec 13, 2017 9:27 am EST

So that was you understand from complain? Working for?

10:06 pm EST
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

i choose rayford migration services as a platform to apply for a pr to australia, but sadly was very disapointed with the services rendered by them. I enlisted their services in the closing 3rd quater of the year in 2013. I only just recently got news of my pending pr application to australia that it was rejected. In spite of this, rayford migration did not...

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Overview of Rayford Migration Services complaint handling

Rayford Migration Services reviews first appeared on Complaints Board on Jan 25, 2015. The latest review Employee treatment and misleading client was posted on Oct 4, 2022. The latest complaint unsatisfied and disappointed service was resolved on Oct 29, 2017. Rayford Migration Services has an average consumer rating of 2 stars from 6 reviews. Rayford Migration Services has resolved 2 complaints.
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  1. Rayford Migration Services contacts

  2. Rayford Migration Services phone numbers
    +60 327 155 999
    +60 327 155 999
    Click up if you have successfully reached Rayford Migration Services by calling +60 327 155 999 phone number 0 0 users reported that they have successfully reached Rayford Migration Services by calling +60 327 155 999 phone number Click down if you have unsuccessfully reached Rayford Migration Services by calling +60 327 155 999 phone number 0 0 users reported that they have UNsuccessfully reached Rayford Migration Services by calling +60 327 155 999 phone number
  3. Rayford Migration Services emails
  4. Rayford Migration Services address
    Unit 1 & 2, Level 22, Wisma UOA II, 21, Jalan Pinang, Kuala Lumpur, 50450, Malaysia
  5. Rayford Migration Services social media
Rayford Migration Services Category
Rayford Migration Services is related to the Citizenship and Immigration Services category.

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