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Nokia review: bad service at nokia service center 31

S
Author of the review
12:00 am EDT
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Hi,

Nokia Service center at Vashi, Navi Mumbai is giving service at the worst and worst level.

Ph no.: 022-[protected] is the most busiest number in the world, if we want to get any info about the mobile what we gave for repair, you would hear the msg 1>number is busy 2>number is out of service 3> number does not exist

I gave my nokia mobile 6260 for repair, they took one week to repair, after that the interesting thing is that they checked and gave it to me saying everything is ok but when i used i got the same pbm for which i gave for repair (3 pbms out of 1 was repeated) when i went over there, i got a blunt answer from them saying leave the mobile again so that we can check it again

How would customer would feel, for that repair i paid Rs. 1450/- by cash and still i didn't received my mobile

31 comments
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Surabhee Gupta
Dec 16, 2007 10:15 pm EST

I totally agree with you. I have also given then my mobile 6300 and they didn't respond until now. When trying their number it is coming temporarily out of service.

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sunil pandurang kshirsagar
Jan 01, 2008 8:50 am EST

where i get the panasonic x800 battery in navi mumbai?

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anant
Mar 25, 2008 5:16 am EDT

nokia service centre is just like government offices. a lot of holidays, 6 hrs duty...if they want keep on the faith of their costmers, care centre must be opent 24 hrs.& response must be given in proper time. i have given my nokia n73 mobile for repair & charger to replace .after 10 days i am still waiting for response...
firm steps are required to satishfy costmers..

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Hitesh Joshi
Apr 03, 2008 12:40 am EDT

I totally agree with the above comments buddy. I had given my mobile and they send the phone to some damm office at Parel. It take me about a month to get it back. Worst service i have ever found in any service center. I dont know why they are calling it as a Customer Care center.

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vaibhav tiwari
May 23, 2008 1:11 am EDT

I also totally agree with the all above comments .

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Deepak jaisawal
Sep 25, 2008 12:41 am EDT

i want to know rate of the battery of Nokia-602o model. pls reply

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Geeta
Oct 10, 2008 4:19 am EDT

Dear Sir/Madam,

I have already visited to the Nokia Gallery nearest to me (as i am staying in Vashi, Navi Mumbai) i.e in Vashi but they have not given me proper response, their charges for the display is very high( the mobile I purchased is of Rs.5000/-) and the charges are for repair is 3000/- & no guarantee if anything will happened in future.
As i have purchased the mobile for regular use but someone from Mobile shop was telling this Model is not quite OK & not good caz its not having more capacity or GB its capacity is in MB only. After selling the products/Cell phone the Shopkeeper should be responsible for to look after the matter but i am not happy with the shop & Nokia Gallery response.
So please advise m, e & please sort out this as early as possible or shall i take some drastic step reg. the Nokia phone which i have not purchase more than 20days only.
Thanking you in advance,
Geeta Singh

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jayesh
Oct 31, 2008 2:35 am EDT

i need name who use this contact no.?

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Amol Londhe
Nov 20, 2008 3:35 am EST

My music player for my Nokia 5300 won’t work. The phone just couldn’t find the music files in my phone when the play list is being updated. I don’t know why but for some reason, it always says:

updating library. When it goes to 10% to 100% & it starts again to load update library. I really do not know what happened... I did not dropped the phone, I did not do anything stupid with it... it just acted like this one day...

can somebody help me with this? I really bought this phone for its music playing capabilities. Any help would be greatly appreciated! Thanks!

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manikant
IN
Mar 13, 2009 3:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

where is the Nokia Gallery in thane plz help me

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swapneel
IN
Apr 02, 2009 7:59 am EDT

I agree with you guys.. i given my mobile for repaire twice any both the time issue was same.. now i again i am facing same problem... and when i ask them what is the issue they simplly tells we did servicing and now your mobile should work fine..
Please let me know if you know some other nokia care center in navi mumbai...
my id is - swapneel_kolhe@yahoo.co.in

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Tanmay
IN
May 04, 2009 1:27 am EDT

totally agree!
wel can any one tell me that how can i check my nokia mobile battery... means that battery is genuine or not? any method of doing this... please send me the procedure to tanmay_tripathy@yahoo.com

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b. b. sharma
IN
May 04, 2009 3:33 am EDT

I have purchased 2600 on 14/04/09 all packed and sealed. But after 14 days of puchased this is to be repaired, world's pioneer company of mobile hand sets, I never thought this type of complaint.

Kindly repalce the hand set otherwise this will be liability for me forever unless and untill lost or pick-pocket.

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shaan
IN
Jun 02, 2009 12:27 pm EDT

Cant we all together do something against it... Cant we all file a case against them in the consumer court?

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dhairya
IN
Jun 23, 2009 5:59 am EDT

hi, you people might have faced some bad experience,
but truly speaking, i had some different experience.
i gave my nokia 6300 to nokia care vashi on 15th jun 09 as there was some problem in display.
and i got a call (on alternate number that i gave) on 23-jun-09 (today) that "sir, your mobile is ready; has came back from delhi and you can collect it from office". When I got this call, first thing in my mind was this blog, and i decided to put a comment that "nokia care vashi is not that much worst that is mentioned on this blog; (may they have changed the staff after reading so many complains on the blogs like this).

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sanjeev.P
IN
Jun 30, 2009 1:35 am EDT

Its been more than a week since i have given my nOkia 6275. But still no avail .there ship ment for the part required is still pending god knows from where its takes more than week time .

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muk
IN
Jun 30, 2009 1:46 am EDT

my cell phone display is lost, wht to do, e-mail me, my id is cmukesh54@yahoo.com

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Sanjeev A. Mhatre
IN
Aug 19, 2009 8:22 am EDT

I Agree...The Vashi Nokia Care is pathetic... they give all sorts of answers which have NO LOGIC! THEY ENSURE THAT THE CUSTOMERS COING IN SUFFER.
I took my Nokia Bluetooth Handsfree which is in warranty for repairs..the bill had a dark imprint for yeat 2009 (the Nokia care considered it as MODIFIED FROM 2007 to 2009). When told them that the product manufacturing date is printed as Feb 2009 how can the product be sold in 2007? The reply was illogical sadying "We ar told not to accept overwritten bills" (Is this a customers fault?)

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my handset repair
IN
Aug 20, 2009 8:17 am EDT

I have purchased Nokia N70 Mucik Adishtion packed and sealed. But after 14 days of puchased this is to be repaired, world's pioneer company of mobile hand sets, I never thought this type of complaint.

Kindly repalce the hand set otherwise this will be liability for me forever unless and untill lost or pick-pocket.

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k.v.patel
IN
Aug 22, 2009 3:38 pm EDT

hey i have 5800xpress music i purchased in 7th may 2009
& now it display is not working proprly
its shows some black line becoz of it i can't see anything on my mobile
i hope u consider my problem and give a respactive responciblities

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geta........
IN
Aug 24, 2009 3:50 am EDT

NMMC Standing Committee approves over Rs. 25 crores worth tenders to carry out sewerage lines work in city Gaonthan areas
The NMMC Standing Committee approved tenders bid over Rs. 25 Crores for carrying out sewerage lines work in gaonthan areas. The contractor to win the highest out of this again is Swastik Infralogics.
NMMC’s sewerage lines change and repair work has now entered city gaonthan areas. This is one of the most crucial work that the ruling NCP is banking upon in lieu of the upcoming assembly and later municipal elections as well. We bring to you the name of the contractors who walked away with the contracts of doing this job after this week’s Standing Committee meet.
In totality, tenders worth over Rs. 25 Crores have been approved to carry out sewerage pipelines work inside gaonthan areas in the city. Speaking on the same, Standing Committee Chairman Sandeep Naik said this.
http://www.sandeepnaik.com/
http://navimumbai-sandeepnaik.blogspot.com/
http://commons.wikimedia.org/wiki/Sandeep_Naik

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soda
IN
Mar 15, 2010 7:42 am EDT

Big CHOR, BIG CHOR, BIG CHOR NOKIA CARE STAFF BIG CHOR

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soda
IN
Mar 15, 2010 7:43 am EDT

basted nokia care staff in vashi

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soda
IN
Mar 15, 2010 7:44 am EDT

They just cheat the customer and take money
I request all the vshi people not to go there.

Dear Head person of nokia care plz change the staff of vashi

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soda
IN
Mar 15, 2010 7:46 am EDT

U know how much a staff earns in vashi of nokia care ...
around 40000 a month bcoz they cheat 100 of customer everyday.

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soda
IN
Mar 15, 2010 7:49 am EDT

REALLY VASHI NOKIA CARE IS PATHETIC
SHAME ON NOKIA CARE OF VASHI

THAT STAFF DIGVIJAY IS A BIG CHEATER.

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soda
IN
Mar 15, 2010 7:51 am EDT

PLZ CHANGE THE STAFF OF VASHI

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Rohitp
IN
Aug 28, 2010 5:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sector-2

opp. Abbott hotel

is the Nokia center in vashi

And the no 022-[protected] works sometimes

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ash2win
IN
May 15, 2011 9:23 am EDT

I gave my nokia mobile 5800 for repair, they took one week to repair, after that the interesting thing is that they checked and gave it to me saying everything is ok but when i used i got the same pbm for which i gave for repair (3 pbms out of 1 was repeated) when i went over there, i got a blunt answer from them saying leave the mobile again so that we can check it again

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amitdx
IN
Jul 15, 2011 10:31 am EDT

i have just purchased nokia n8 just 2days ago it have a problem of hang so plz dnt bye its ur money would be wasted like me

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Ksh83
IN
Aug 10, 2012 1:25 am EDT

Yes, too agree with all above peoples. I have given my Nokia C5 10 days before, and I the one who is trying to call ask them for status. Every time they respond with still we are checking and repairing. Where as initially they told me you can collect your phone in just 2 days, then why so delay ?

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