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Nextdoor complaints 311

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V
5:32 pm EDT
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Nextdoor Harrassment

Nextdoor is very biased to conservatives that use this app. The users harass, call us derogatory names as well. One “reviewer” actually “liked” a comment where a friend was called a bigot by a liberal for absolutely no reason. They suspended my friend for a reason that was completely invalid. This is a common pattern on Nextdoor of suspending users especially conservatives for unjustified reasons. Meanwhile the behavior of liberals goes untouched even though they harass and get downright abusive in their personal attacks.

I recently asked a question to my neighbors about a documentary and what they thought of the documentary. I wanted to have a discussion on the topic. I was harassed and accused of being a qanon which I’m not. They started posting all kinds of false information that was off topic. I finally had to delete the post. Then I got a notice it was removed after I removed it. Nothing but hatred and harassment on Nextdoor. Stay Away!

Desired outcome: Stop all the unjustified harassment of people and false suspensions. Moderators should do their jobs unbiased to everyone and allow a natural discussion.

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4:53 pm EDT
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Nextdoor Solar energy company.

I had solar panels installed last year (2022) by Our World Energy. Everything was fine until the enormous snowfall Flagstaff experienced this past winter. The snow on my roof avalanched off and destroyed my neighbor's fence. I have attempted to contact Our World Energy with a request to move the solar panels to the opposite side of the roof without success. I indicated that I was willing to pay to have the solar panels moved to the other side of the house so that future damage would not occur to anyone's property. I left a daily voice mail message from 6/22 - 6/30 without any response from the company. Apparently, Customer Service with Our World Energy ends with the installation. Very disappointing.

+

Desired outcome: Response from Our World Energy.

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7:13 pm EDT

Nextdoor Nextdoor customer support

I have had my account disabled indefinitely for a second time, right after having served a year suspension. I get constantly attacked, harassed, belittled and bullied simply for stating an opinion different from the like minded groupthink that is NextDoor. I try to moderate my own comments to make sure they are OK and delete some that may be controversial and yet I get suspended. I don't get it and maybe never will. I am tired of always never knowing if what I am saying will get me kicked off NextDoor or not. It is very exhausting and wrong. I have no idea what to do but try and get my account reinstated. I don't understand the mods and there is never consistency at all. I am at my wit's end.

Desired outcome: To get my account reinstated on NextDoor.

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Ann DuPre
Dallas, US
Jun 30, 2023 9:09 pm EDT

I have now been suspended from Nextdoor for a second time. They said discrimanation. What?

I made a comment about a porch thief running like a girl. The term was girly boy. I wanted that thief to see the post...ha ha. I have seen much worse posted. Profanity for one. I believe I have had it with this so called organization.

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Fred Schneider
Dunnellon FL, US
Jun 28, 2023 2:32 pm EDT
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Sometimes you have to just walk away, try Re-Talk or Truth Social, everyone has a voice. I am waiting for a decision on the same type of a removal. If your posting in Political, and your Conservative, love America, Have a spiritual belief in God you are at a disadvantage. The people on the left will have you removed if you start to debate them, so you have to learn to go a little easy while they try and destroy you. ND management isn't to fond if you don't agree with everything our government says about Covid, so you have to go very light in that area. Good luck

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2:54 pm EDT
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I am getting ready to get an attorney and sue! You are constantly blocking me when I am the one being attacked! Shanna Parks In Rockledge Fl even told me she hoped I died because I have sever asthma! She just had me blocked again her and another women because I questioned if the donation money was going to the recipient and not in their pocket! You...

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6:09 pm EDT
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Nextdoor Feed

I keep seeing original (not replies) NextDoor posts 1, 2, 3 days after they are posted. These are posts that were made on one day but do not show on ND until a couple days later. Once we see some of the news such as warnings, etc. it's too late. What's going on? We don't want to see old, outdated news that is time sensitive.

This is occuring on the Mt. Pleasant SC NextDoor site.

Thank you

carole.g.[protected]@gmail.com

Desired outcome: Explanation or resolution.

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2:03 am EDT
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Nextdoor Harassment/Bias/Bullying

I have been posting to the app for some time now. I have just yesterday been the target of harassment by whomever is the administrator of the app over a post that was not an acceptable view of other members on the app. I was publicly shamed by a few other members of next door on my post and reported the comments with zero response from the administrator. I have noted though that the administrator has muted almost all of my comments and even deleted and then reactivated my account without my knowledge. I feel like I am being targeted by the administrator for a personal issue that I am unaware of

Desired outcome: I would like whomever the administrator of the app to contact me in regards to my complaints.

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btc usa
, US
May 28, 2023 2:09 pm EDT
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Nextdoor.Com is horrible. They constantly suspend accounts of people who express conservative views, and let left leaning members say & do whatever they want. Nextdoor fosters, supports, and props up govt propaganda about covid 19, which has probably facilitated the deaths of a lot of ill informed people about the dangers of the covid shots.

Nextdoor is a very biased, left leaning platform that is worse than Facebook & Twitter, seriously. They have so called "neighborhood reviewers" who are all left leaning, and ND has them troll accounts belonging to conservative leaning members, in order to hide their comments for no good reason other than prevent free & diverse expression.

Nextdoor mgmt seems to champion transgenderism, and appear to support the mutilation of children under the guise of gender identity. The founders of Nextdoor appear to be damaged indiciduals, who are only interested in allowing members to air their thoughts in conformance with Nextdoor founders' sick & twisted ideologies.

ComplaintsBoard
A
8:45 am EDT

Nextdoor Nextdoor

For years I have been complaining to Nextdoor about bullying and biased leads removing my posts (which are withing te guidelines) but leaving up the unpleasant, disrespectful and bullying posts.

It has now got to the stage that Nextdoor simply does not respond to my messages and complaints.

If you want to talk about fluffy kittens, this is the site for you. If you enjoy being bullied and defamed, go right ahead and join.

If you wish to be treated with equality, fairness and courtesy - stay well clear.

Desired outcome: I would apprecaite a proper resonse for Nextdoor and a full enquiry into my complaints

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2:15 pm EDT
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Nextdoor Nextdoor app

This is the disabled account reason, which is just a generic reason for disabling my account.
Account temporarily disabled
Your account has been temporarily disabled for a violation of this Community Guideline:
Be respectful to your neighbors
We want all neighbors to feel welcome, safe, and respected on Nextdoor. When conversations turn disagreeable, everyone on Nextdoor suffers.
Our Guidelines prohibit posts and replies that discriminate against, attack, insult, shame, bully, or belittle others.
Learn more about this guideline and our moderation process.
Sign in again in 31 days (Apr 22).
I have no clue which Offense I committed, which isn't fair at all. I want them to reinstate me ASAP. I will be reporting this to the BBB of Florida.

Desired outcome: Reinstate the account immediately and specify the actual reason and not a blanket Violation statement.

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Nannette Dagostino
, US
Jun 12, 2023 4:51 pm EDT
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Same here. My account was disabled for posting in a "conservative group" how parents can talk to their children re: Pride. Simply information nothing more nothing less. No additional comments by me. The only was this could be known is if I was reported by an infiltrator.

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Mr D A Dorsett
, US
May 20, 2023 1:04 pm EDT
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I've been banned four times maybe 5 for doing the same thing. The moderators are Full of [censored] too or whoever makes these decisions. I post up Palm Beach Counties Sexual Predators of the day from our Local palm Beach Sheriffs Dept and they call what I'm doing Shaming and goes against their policies. Now what is the difference between this and showing people stealing stuff, NOTHING. It's all shaming the person by uploading their picture and the general area. ND protects these Sexual Predators when they complain but thank GOD FB and Twitter allows me too. When they unban me June 19th Imma do it again until they completely suspend me for LIFE. Then at that Juncture I'll post up a huge sign on I95 in west palm beach to start a movement of getting everyone to close their accounts with them. We must hurt their pockets Financially. FREE SPEECH SHOULD NEVER BE IMPEDED ON WHICH IS MANS GOD GIVEN RIGHT WHETHER WE AGREE WITH THE PERSON OR NOT! Damn NextDoor.

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4:21 am EDT
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Nextdoor NextDoor

My account was disabled for “misinformation “ according to NextDoor administration. I have written nothing containing misinformation. It is simply my opinion. NextDoor censors any statement that is contrary to their liberal philosophy. I never see the liberals on there disappear. What else should we expect from SF based app? The suspension happened on March 20, 2023.

Desired outcome: To be reinstated

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BJ Williams
, US
Mar 22, 2023 1:54 pm EDT
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They did the same to me today, but the reason was very Vague and not specific. So i emailed them to get the specific reason.

Hmmmmm!

This is the actual reason..

Account temporarily disabled

Your account has been temporarily disabled for a violation of this Community Guideline:

Be respectful to your neighbors

We want all neighbors to feel welcome, safe, and respected on Nextdoor. When conversations turn disagreeable, everyone on Nextdoor suffers.

Our Guidelines prohibit posts and replies that discriminate against, attack, insult, shame, bully, or belittle others.

Learn more about this guideline and our moderation process.

Sign in again in 31 days (Apr 22)

ComplaintsBoard
J
2:07 pm EST

Nextdoor There is a Gestapo bent controlling Nextdoor in Hemet CA

Dears,

We in Hemet CA, Valle Hermosa HOA community, find ourselves under the thumb of people controlling our posts. The two of them work for and/or with the HOA. This, to us, is a blatant conflict of interest. They allow no criticisms of the HOA’s Board of Directors. They do not allow the residents to communicate with each other via the Nextdoor platform, our concerns, fears, and anxieties, for which the Valle Hermosa B of D is responsible.

We do not know how or who appointed them the gatekeepers of Nextdoor. They abuse our right to speak our minds, without vulgarities or threats, on a public site. I request an investigation into their unethical practices.

John Gambardella

714.658.8546

[protected]@charter.net

Desired outcome: We require the special interest of two people be removed from the Nextdoor web site.

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6:28 pm EST
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Nextdoor Nextdoor has suspended my account again

This is the third time I have been suspended and I have not once broken their guidelines. During a discussion I was in, as were several others, about our CA being asked to resign I had a lady ask what my race was. I asked her why that mattered. She said I didn't have a right to an opinion BECAUSE IM WHITE! I responded that I guess pulling the race card was the only defense she had. Suddenly. I am suspended again. The last time was because I used the word thug and was called a racist.

Desired outcome: I want my account reinstated

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6:16 am EST
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Nextdoor Nextdoor

Nextdoor accused me of being transphobic. Then they locked my account. They slandered me. I never said such a thing.

I posted no such thing, no word of anything hate on transgender.

I posted an article about a teacher in Minnesota that is facing a federal crime for hiding a questionnaire sheet from the student's parents. I had every right to post it as it fell under local neighborhood and crime.

I think Elon Musk should take over Nextdoor, as Nextdoor like Twitter, silences people, unless you are of certain type.

I am looking into filing a class action lawsuit against Nextdoor. Anyone interested?

Desired outcome: I do not think Nextdoor can do any common sense, fair, and nonjudgmental outcome!

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Being Censored Again By Next Door
Lewes, US
Jul 29, 2023 2:07 pm EDT
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Yes I am interested in getting a lawsuit started on this. My rights to freedom of speech has been violated by Next Door. I need help on getting a lawyer. Any recommendations would be helpful. Thank you.

Fred Vicente

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BJ Williams
, US
Mar 22, 2023 1:57 pm EDT
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I'm definitely interested as I post up Sexual Offenders daily on my post and they are using this a shaming tactic to disable my account now for the 2nd time this time 30days.

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louised
san tan, US
Feb 17, 2023 11:37 am EST
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I so agree. My account has been disabled within the last 2 weeks twice for total and utter nonsence because some snowflakes are offended by God, common sense and who knows what else. I've just about had it and the moderators once suspended continue to target you no matter what you say. These administrators think they are above everyone else and do not target actual threatening comments or aggressive behaviour cuz they are probably friends with those folks. They are not helping humanity but hindering it...

yes definitely interested in hearing about class action suit if its even viable.

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9:02 pm EST
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Nextdoor Extreme bias

I have been using the Nextdoor App for several years and enjoyed it. That has changed in the past few months. I live in a city with a progressive mayor and circuit attorney. Our CA has been called out by the courts, judges, etc. and does an awful job. Crime has gone up so much my peaceful neighborhood has been ravaged as has my city. My neighbors are fearful and want something done. Many of us have gone to Nextdoor to discuss this. That's when the trolls showed up. These trolls are major supporters of the current politicians wrecking are city and anyone without their leftist views are bullied, berated, and shamed. Any time there is a post about these situations they hijack it, talk down to anyone who disagrees with them, and will bully anyone. When they get backed into a corner about their facts or can't run someone over they report them, sometimes removing the posts that they themselves put up and then reporting the response. Some of these people are leads and reviewers. When this is done the site takes their word for it and suspends the accounts of those they disagree with. I was suspended after an interaction with them involving the attempted theft of my van. Because I wasn't willing to say the criminal has a right to steal, a common sentiment among these trolls, I was accused of wanting to gun down children in the street?! I was suspended for defending myself, complained to the BBB, and was reinstated. After a 3 day crime spree a group of criminals went on in my neighborhood, multiple armed carjacking, shooting at the police, damaging several cars, and murdering a mother in front of her child, everyone was upset. These criminals had been caught after shooting at the cops and released the same day to terrorize our area. The trolls were on every thread about it, sticking up for the criminals who did this and trolling anyone that didn't agree that poverty and racism were the sole cause of this, and berating anyone that didn't agree. I stuck up for myself when they came at me and was suspended for 30 days. I again complained to the BBB and sent a message to Nextdoor through their contact portal. I never heard anything from Nextdoor myself but when they replied to the BBB they cut it down to 14 days and said I was suspended for using the word thugs. That is supposedly racist. That's not what the dictionaries I have seen say the definition of the word means and it is used several times on other posts without issue. Honestly, I don't remember saying it and can't see my posts because I am suspended. In their response to the BBB they didn't put up the post just the word. This is complete nonsense and has nothing to do with what I said. I am working to get a neighborhood watch program started in my area and that doesn't sit well with our criminal loving progressives. This has happened to anyone that has any kind of conservative view. This is completely biased. In all the years I have been on here I have never been suspended.

Desired outcome: I want my account reinstated.

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BJ Williams
, US
Mar 22, 2023 2:08 pm EDT
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I'm glad I read your review cus they just gave me a 30day time out, but the reason wasn't specific tho. I will be making a complaint to my local BBB as well.

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12:03 am EST

Nextdoor I want anyone who was banned for "covid misinformation" reinstated, including myself.

July 2021, I was indefinitely banned from Nextdoor for "COVID misinformation" for publishing a video of a renowed virologist, Geert Vanden Bossche, expressing a concern about mass vaccination in the middle of a pandemic putting evolutionary pressure on the virus forcing it to mutate. Other scientists have expressed the same concern, and there is now research showing this has been happening. This is not "misinformation". This is censorship and should not be allowed. These moderators are not scientists or doctors. Furthermore, recently a federal court said that there is no scientific consensus around this new virus or vaccine and, therefore, "COVID misinformation" cannot be defined. https://thehill.com/regulation/court-battles/3833306-federal-judge-blocks-california-misinformation-law/

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3:59 pm EST

Nextdoor Business ads

I set up a paid ad that was supposed to end on 01/20/2023, and they kept charging me.
I am trying to cancel the ad, but I keep getting an error.
There is no phone number to reach out to, and they don't respond to the messages.

Desired outcome: This company should be forbidden to be in business

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8:29 pm EST
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Nextdoor A lead we have in West Sacramento group named Chip

This person is a bully, he is rude , he is argumentative, he makes statements and then “because I say so” then closes or deletes posts. Please get him out of the role of a lead person. He had NO compassion about anything people are dealing with. Today 1-25-23 he is causing upset with the neighbors in a post. Can you please review him and do something —?

Desired outcome: Chip needs to be removed from a lead position

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2:51 am EST

Nextdoor Lead and founders

My name is Stephanie, I have a spamming complaint about how you appointed him as a founder and gave him special privileges in order to help the community grow, and be safe, these people are Jonny Rich & Irina Young. They both work at H&R and gather information about people in the neighborhood, they got mine and many others. Irina Young and her husband own Mr. Young own an Auction Company on the south side of Maryville, where I live, and Irina has been placing ads for the company. These two are not for the community, they are missing resting themselves there is a line of communication going, they need to be placing and buying advertising but they are not, they are not using their status as lead and founder, instead, they are using it for self-gain.

Desired outcome: Remove Jonny Rich as a founder and lead and Irina Young for spamming and gathering information

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Update by Stephanie Ann Neal
Jan 23, 2023 3:00 am EST

I found that someone who does not even live in Maryville but does business in Maryville using his privilege as founder to place ads for free and gather personal information from my neighborhood Neighbors.

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11:54 pm EST

Nextdoor Giving a forum to Unlicensed illegal Construction companies.

NextDoor allows Legal and Illegal Construction companies to advertise on their site without disclosing whether they are Licensed by the State of California as required by State Laws. NextDoor allows neighbors to recommend the illegal contractors they have used for for construction projects costing well over the $500 limit for materials and labor. This against their own guidelines regarding illegal activities. All licensed contractors are required to provide their license number on all quotes, invoices, business cards, and advertising. Nextdoor staff, reviewers, and Leads are biased against certain neighbors targeting them for issues that are allowed by numerous others contributors. NextDoor should require all posts involving construction work to be tagged with a warning that State licensed Contractors are required for projects over $500. All Construction posts should state whether they are licensed or not.

Desired outcome: NextDoor should follow State of California Laws requiring contractors license numbers are listed on any advertisement and unlicensed companies are required to state they are not licensed.

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5:21 am EST

Nextdoor Service and harassment

Been on app for many years. Notice most post are clear legal violations of laws set forth to not dox, slander, or harass others are protected by their staff. They only remove post they decide make the neighborhood look bad even if 100% true! They leave up horribly discriminatory, offensive, aggressive, inappropriate violent post not even aware those make the neighborhood look worse. They remove when people have a legitimate concern, complaint or feedback that may not be positive but is true and leave up slanderous attack post! Like when everyone in my area was trying to boycott an assisted living center moving in for disabled or mentally handicapped kids and adults. Most comments were horribly offensive and bigoted. Yet they left up the offensive discriminative post and took down the replies of the parents of autistic kids and disabled kids that were disgusted by how vocal most were with their hate filled ignorance. Now, still till this day, my area repeatedly post pics, security cam pics of minor children trick or treating snafus, doorbell cams accusing kids of the “wrong” color of stuff just for being on the porch. Labeling kids as thieves and inciting hate without legal proof of any wrong doing. Showing kids faces without parents’ permission. City people moving out to the country bragging about shooting dogs and confessing to killing over 8 but yet post is still up! Same man freely using offensive language describing prices for hay as ra$6 him! Abuse victims should not have to read this man’s clearly aggressively abusive content. Yet because I used initials of my maiden name my account was suspended for “safety” concerns by some new cry baby in my neighborhood! I was reported for reacting “wow” emoji which is one of their choices. Now I am a safety risk? After having an account with same info since nd was started. Initials considering all I said above is a safety risk? Safety?!? Who are you protecting? Get real! Read your boards see how much hate and illegal activity you do allow. People use to post pictures of license plates and threatening to “look” people up etc. Safety? Seriously? Our addresses use to be public and not hidden. Who is a safety risk!? Nextdoor promotes and stands by hate speech and discrimination. Censors bans and suspends real folks that have been on app longest and never not once commented on any post because karen or gary report them for a “wow” emoji.. Disgusting! Where is aspca or peta? Look up how many people are bragging about shooting animals city folk moving to texas country! Read what they keep and see how many karens they protect! Gross!

Desired outcome: Cancel NEXTDOOR! They censor truth & leave up hate. Customer Service is a joke & do not care. Site incites hate, discrimination! NOW they demand your legal ID if anyone reports you to silence you. Cancel NEXTDOOR!

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Update by ___Truth Be Told___
Dec 30, 2022 5:38 am EST

Excuse the typos. Please do not disregard the truth within.

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12:03 am EST
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Nextdoor Post Deleted - Free Speech violation in trying to advocate for the disabled

Nextdoor deleted my post for advocating that people do not park in disabled spots while "running in for a quick pickup", especially delivery drivers, etc. It was a healthy discussion, and 3 days after it was posted I was told it was deleted for reasons of "discrimination". As they define it, "discrimination" is targeting a group of people in a protected class. I'm disabled, the discussion was about disabled, and I'm in the protected class.

I've already disputed their deletion and they are doubling down on their decision to shut down my discussion.

As they are a platform, they do not own the rights to my content or my speech, and therefore, they cannot censor me as I understand it.

I've attached a screenshot of the post, and the post is very typical of other PSA's and sarcastic thank you's, all over next-door.

Desired outcome: NextDoor reinstates my post, and directly apologizes - in the forums - for their deletion.

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___Truth Be Told___
, US
Dec 30, 2022 5:32 am EST

So sorry this happened to you. Sadly, it is the norm on NEXTDOOR. Discrimination is not funny nor should it be protected. It seems, they protect the guilty and ban the truthful. You should Lawyer up and get others to join.

About Nextdoor

Nextdoor is a social networking platform for local communities and neighborhoods. It allows users to connect with nearby residents, share information, and discuss local issues. The service also provides a space for local businesses to engage with their community, post updates, and advertise to a targeted audience.

Nextdoor Customer Reviews Overview

Nextdoor is a hyperlocal social networking service designed to connect neighbors and communities within a specific geographical area. It allows users to share information, post local events, recommend services, and alert each other about various neighborhood activities. The platform also provides a space for local businesses to engage with their community, advertise deals, and receive feedback. Nextdoor aims to foster a sense of local community online, mirroring the interactions that might take place among neighbors in the physical world.
How to file a complaint about Nextdoor?

Here is a guide on how to file a complaint or review about Nextdoor on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Nextdoor in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Nextdoor. Mention key areas of concern, any transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about Nextdoor on ComplaintsBoard.com.

Overview of Nextdoor complaint handling

Nextdoor reviews first appeared on Complaints Board on Mar 25, 2014. The latest review Slandering that business is closing and keeping employees tips. was posted on Apr 18, 2024. The latest complaint A neighbor reported me twice my account disabled yet she still post offensive remarks was resolved on Dec 03, 2021. Nextdoor has an average consumer rating of 1 stars from 314 reviews. Nextdoor has resolved 1 complaints.
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  1. Nextdoor contacts

  2. Nextdoor phone numbers
    +1 (415) 569-7971
    +1 (415) 569-7971
    Click up if you have successfully reached Nextdoor by calling +1 (415) 569-7971 phone number 0 0 users reported that they have successfully reached Nextdoor by calling +1 (415) 569-7971 phone number Click up if you have UNsuccessfully reached Nextdoor by calling +1 (415) 569-7971 phone number 0 0 users reported that they have UNsuccessfully reached Nextdoor by calling +1 (415) 569-7971 phone number
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    101 Spear St., 2nd Floor, San Francisco, California, 94105, United States
  5. Nextdoor social media
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