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NewChiconline purchase

1
L

I ordered a bag from newchic website on 16/8/17 price £38.41
The money has left my account and I've received nothing confirming my order!!! I have no order number for purchase because no confirmation email but money has been taken from my account
How do I check/track my order to find out if I'm going to receive the bag?
I've tried to contact newchic directly but they require my order number which I haven't had!!
Please help because I need to know I'm going to receive what I've paid for!!
Regards

online purchase

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