New York Sports Club [NYSC]membership charges

P Nov 08, 2019

Yesterday I signed my wife up for monthly membership over the phone. Was told first month payment will be $5 and $19.99 starting december. At the end of the call when my credit card was charged under inv [protected] I got email showing that there is annual charge of $69.99 but total was 0 so I asked representative to confirm that im not being charged that amount and was told not now but in december I will be charged. I told her right away to cancel my membership and been getting run around. I tried to speak with manager but getting nowhere as manager is always not there. I need to cancel my membership and get transaction reversed. I was never told abpout annual fee upfront. I hope this can be resolved before I contact bbb and my credit card company.

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