New York Sports Club [NYSC] review: condition of gym

RAPIDLY declining. after several attempts with the gyms "management" im forced to contact the corporate office. Been a member for 13 yrs. Most recently we have had broken benches in the locker area, no towels OR SHAMPOO. When I spoke with management, the response is "what do you want me to do about it?" & "not sure when it will be fixed" for the last 6 months.