The complaint has been investigated and
resolved to the customer's satisfactionResolved New York Sports Club — harrassing phone calls, improper billing
resolved to the customer's satisfaction
I terminated my member ship after about 16 months. I went to the fitness center and obtained a signed release.
The following month I was billed $632. After disputing he charge, I was sent e-mails stating that New York Sports Club made an error. The following month the charges were removed on February 1.
About a week later I started to receive calls from NYSC and for the past week daily and often several times each day I've been called by a collection agency.
I followed the procedures the way the sports club had outlined. The collection agency is demanding a credit card and states that New York Sports Club will take action to impact my credit rating.