Network Solutions — terrible company
This company is the worst company i have ever dealt with. When they transitioned from Monster Commerce to Network Solutions it all changed. They changed platforms for the site hosting and it was a total nightmare. I had to endure this twice and paid for it twice only to find out they do not have the same or better functionality they had when it was v4 and Monster Commerce. They do not have partial search functionality with the new v7 version and they have told me for 2 years now that they were going to offer it. They have strung me along only to speak with Jeff Visgaitis on 4/14/2017 and be told they may never have that functionality. So they have changed to a new platform without the ability to search for an item with partial part #'s, which is key to most businesses. This is just the tip of iceburg of the problems i have had with them. I have had email service down for a week at a time. Site certificate with no csr generated even tho i had renewed it. But the most frustrating is the site latency problems. My site does not load properly most of the time. I have been trying to get this issue addressed and fixed ever since they changed me back to V4. It takes sometimes up to a minute to load. I have had many outside sources report about this issue. I have had to pay for and implement a monitoring service. Sometimes my site won't even ping. I have reported this over and over only to be told that it was not happening on their end. In other words, screw you we are not fixing the server or site issues and you may be better off with another hosting company. I asked for this to be put in writing and Jeff said he would not do that. I asked why was he afraid to put it in writing and no answer. I have nothing else to do but seek legal council. Jeff indicated i could do so as if they weren't afraid to take on a small company. I guess when you get so big you can treat anyone you want the way you want. If anyone else wants to join me with a campaign and legal council against this company please contact me. [protected].