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GreenGeeks Customer Service

GreenGeeks LLC

5739 Kanan Rd Suite 300
Agoura Hills
United States - 91301

Customer Support Phone Numbers

+1 877 326 7483(United States)
1 1
+1 310 496 8946(International)
1 1
Mon9:00 AM - 12:00 AM
Tue9:00 AM - 12:00 AM
Wed9:00 AM - 12:00 AM
Thu9:00 AM - 12:00 AM
Fri9:00 AM - 12:00 AM
Sat9:00 AM - 8:00 PM
Sun9:00 AM - 8:00 PM

GreenGeeks Complaints & Reviews

GreenGeeks / website hosting

Greengeeksunethical on Aug 3, 2018

I had been with GreenGeeks for over 6 years on a plan that included one free domain name for the lifetime I was in the plan. At first they tried to charge me full price of website hosting for a three year renewal, no break in price. I said I wanted to go month to month then they cut my...

GreenGeeks / account suspended for no valid reason

Pat24 on Mar 26, 2018

First off, we would like to let you know how displeased and disappointed we are for the kind of treatment we kept receiving from your company. All we ever wanted is for our business to operate continously without any setbacks and delays because you know how precious time is in maintaining...

GreenGeeks / dishonest and unreliable

Jamanius on Oct 8, 2017

I joined greengeeks on the proviso of their 30 day money back guarantee. I gave it a try, but decided to stick with my current server provider. Greengeeks have given me the run around for a refund for 5 whole months. I'm a ux/service designer with a love of quality service. It always saddens me...

GreenGeeks / order rejected, no reply, no refund and not answering my questions.

CYFDirk on Sep 11, 2017

I ordered and paid via paypal for sprout reseller hosting at greengeeks. On monday 28 august 2017. Greengeeks order confirmation - sales confirmation id: 532192 On tuesday 29 august. Sales replied: Your order is still under review, though we'll give you an update as soon as more...

GreenGeeks / green geeks hosting

Rhonda Jones on May 17, 2017

Difficult to navigate the backside, not user friendly, limited templates. They are more than willing to take your money, not so willing to help with issues or refund. I was able to create a website in 2 days with weebly, tried to get up with green geeks who has been hosting a website I...

Green Geeks Web Hosting / attempting extra charges

Jaayquan on Jun 3, 2016

Purchased hosting service for them with a 1 year in advance payment. I never got around to using the service so it remained dormant. The year anniversary come up and they tried to renew for another year. The credit card I had on file with them was expired. They started sending me...

GreenGeeks / billing

nikhil075 on Apr 14, 2016

#jch-871-16444 - created on 6th april 2016 #erp-779-52966 - created on 3rd april 2016 Really very very bad support from billing team. no response since 11days now. they have debited my credit card & I don't even have any account with them. I had purchased one account but I cancelled it because... / billing / service

missdaisy123 on Dec 7, 2015

I purchased hosting services from this company 1 yr. Ago. Let me start by saying I did not use the service basically from day 1, nevertheless I didn't request cancellation until 10 1/2 months later, 1 1/2 months prior to renewal. I sent them an email requesting cancellation of service...

GreenGeeks / worst support

Moncef Abbad on Jul 21, 2015

This company refuses to give me epp code for my main reseller domain name. The support people work as a mafia, you get the most stupid answers you can ever get, you get repeated answers, you will fin yourself telling them how to do their job correctly The solution is an on going icann...

Green Geeks / did not refund cancelled orders

Grace Imprints on Nov 11, 2014

I am a web developer and has been referring clients to green geeks. But I have now stopped referring clients and will be moving out all my other clients to another host because of their billing problems. Here are 2 examples. 1. Their servers are not magento optimized so I had to cancel my...

Green Geeks / migration of website

TeresaL on Oct 29, 2014

Green geeks is the worse web hosting company. Stay away!! They don't or can't do what they say. 6 days ago they were to migrate my site. 6 days nothing! 6 days my site was down. Eventually I had to go back to where I was initially. When all this time, and after numerous phone call and... / cristia medical supply, inc.

CrisC on Aug 28, 2014

Beware of!! - don't just take my word for it. Look at the long list of terrible reviews. #1. They shut my site down multiple times without any warning! They said I was using too much memory but could not help me determine the source of the memory usage. They just send me a...

GreenGeeks LLC / took payment but failed to provide a service and

pen-p on Jul 1, 2014

In March 2014 I signed up for a year's web hosting with GreenGeeks LLC, as recommended by many online reviews. 2 days after submitting a payment of $142.56, I received an email stating that my "application" for web hosting had been refused and I would not be able to use their...

GreenGeeks / beware of greengeeks! bad hosting!

Julesj on May 9, 2013

Beware of hosting with greengeeks!!! They are dishonest and unprofessional This is not only a complaint about greengeeks web hosting, but a warning to stay away from hosting with this site you will regret it! Green geeks has suspended my website due to a dmca complaint they received, please view...

GreenGeeks / greengeeks web hosting is unreliable

aevalentine on Feb 9, 2012

GreenGeeks should be avoided by anyone who wants reliable web hosting. They claim to have 99.9% uptime, but I pay for monitoring that tells a very different story. They usually run around 95% in any given week and a few times last year, I was down for days at a time. I should have left...

GreenGeeks / horrible service


I'll have to give a little backstory in order for this to make sense: I had been with this hosting company for nearly five months and have dealt with this horrible service - servers continually had horrible ping times if not went completely down - horrible support - I was upsold to...

Green Geeks Hosting / domain name stealing and extortion

stay away from green geeks - greengeeks. ca This company is a misleading misrepresentation web hosting company. Their Deals and hosting packages are all lies. Here is one of their scam. It is the domain name stealing scam. Green Geeks has a "Free domain for life"...

Green Geeks Web Hosting / refused refund for services not received

I signed up with Green Geeks webhosting and paid for a year in advance specifically because they offered a full site transfer with a year prepaid. I sent them my transfer details and they said the files were transferred but upon checking, none of my files were transferred at all. I had to...

GreenGeeks Hosting / beware

I used GreenGeeks for 2 months with my new website and they suspended me because of excessive use of my website (200 hits a day) I paid for a year in advance for unlimited Space, Unlimited Bandwidth. They refuse to talk with me on the phone and said they will only email about this. They... / decieving money back guarantee and billing practices

Beware of! here is my complaint against Com paints about web hosting service. a warning: about hosting service. Don't make the mistake I made. this complaint against is 100% accurate and truthful. I placed my order...