Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Nationwide Mutual Insurance Company Logo

Nationwide Mutual Insurance Company Customer Care Service

Nationwide Mutual Insurance Company

Nationwide Headquarters, One Nationwide Plaza
United States - 43215-2220

Customer Support Phone Numbers

+1 877 669 6877 0 0
+1 800 882 2822(General inquiries) 0 0

Nationwide Mutual Insurance Company Complaints & Reviews

Nationwide Mutual Insurance Company / auto insurance

Claudia Gonzalez Canal on Oct 9, 2017
A policy was written for myself and my daughter two years ago while she was under age. She aged out and got her own policy. She then lost her job and wanted me to help her with the car insurance and she contacted the Nationwide Agent and added my vehicle to the policy instead; while I...

Nationwide Mutual Insurance Company / auto insurance

Jeny24 on Sep 26, 2017
I cancelled the policy before it the coverage started, shortly after I got it. I have been calling about the status of my refund for weeks, and every person I speak with gives me a different answer on when they will process the refund and how long till the money is reinstated into my...

Nationwide Mutual Insurance Company / auto loan

davidfowler on Aug 10, 2017
Lets start about a year ago. I started get a letter from you title office requesting the vin number from the truck that I financed through your company and I return the information requested pronto. A few weeks later same letter call the title office and told they did not receive it so I...

Nationwide Mutual Insurance Company / insurance claim estimate not received

sweetcheeks_123 on Aug 9, 2017
Bryan My name is Katrieva Jones Munroe and I have emailed Adam Henry, an NationWide insurance claim specialist (HENDEA4@nationwide.com), regarding my home estimate five times and have not received a response.  While I understand that he is busy, it does not mean that he should ignore hi...

Nationwide Mutual Insurance Company / entire roof replaced/ robert w. & luisa perez-santiago/policy # 61 32 ho 494283

Robert W. Perez Santiago on Aug 8, 2017
My name is Robert W. Perez. My address is 2276 Spindletree dr. Fayetteville N.C. 28304. My phone # is 9104245378.. My house is Insurance with Natiowide. I have been a client since 1995, more than 21 years. My roof was damaged by wind and rain due to the hurricane. Wind and rain took...

Nationwide Mutual Insurance Company / insurance claim

Daniel To on Jul 18, 2017
Told me that I will be accepting fault of an accident when the other driver fled the scene of the accident and then came back 30 minutes later after I called the police and gave them the car's license plate because I acted quickly and took a picture with my phone. Anything could of...

Nationwide Mutual Insurance Company / rental & customer /insurance adjuster communication

Not happy customer901 on Jul 12, 2017
I have been with Nationwide for 3 years accident free an just recently was involved in one. My biggest concern was while my car was being repaired my insurance adjuster never kept me informed with the repair status. I was provided a rental but once the car was complete I received...

Nationwide Mutual Insurance Company / auto insurance

Mark Marrujo on Jun 11, 2017
I have been sent to collections for Non payment, I'm requesting you correct this issue. I signed through Nationwide Agent for Auto and Home which your agent was suppose to contact my Mortgage Company for Home Premium. He never submitted request and then stated I need to pay Homeowner...

Nationwide Mutual Insurance Company / n.w. driver caused accident

Angie Gla on May 5, 2017
My fiance was in an accident that was caused by a nationwide driver last week. Even on the police report states that their driver was following too closely to the vehicle in front of him. Then when their driver hit the car in front of him, it caused a chain reaction and the second car hit...

Nationwide Mutual Insurance Company / nationwide insurance is refusing to stand behind their client who caused an accident

shaun yule on Apr 20, 2017
A client for nationwide insurance pulled out in front of me to close for me to avoid. Destroyed my vehicle and injuring me. Now Nationwide is claiming that their client was under-insured, to bad so sad. I probably wont be reimbursed for either. I am required by law to carry insurance. If I...

Nationwide Insurance / homeowner insurance

mehdipour on Mar 15, 2017
Horrible, deceptive and sloppy service is exactly what I have received so far from Nationwide Insurance Services. I have been shocked and disgusted with their lack of service. From my perspective, saying Nationwide is on your side is a blatant and bold-faced lie. The situation was that on...

Nationwide Mutual Insurance Company / agent

TR Stafford on Feb 27, 2017
David Cornelius from my understanding is an agent with Nationwide Insurance and has an office in Dothan Alabama. I recently had real estate dealings with David and he is allowing a property owner or is knowingly involved in an insurance claim that David himself told me was going to be...

Nationwide Insurance Auto / auto insurance

pissedoff0321 on Jan 8, 2017
Nationwide is a JOKE! They are do not have their information straigt and their customer service is horrible! I went through a third party (Hannigan Insurance) that set me up with Nationwide. I was quoted $100 less than what I ended up paying per month! My mother passed away and I had to go...

Nationwide Mutual Insurance Company / claim mishandled and poor customer service

Evelyn Baione on Nov 27, 2016
I feel that Nationwide did not handle my claim very well. The poor judgement, careless errors, lack of concern and effort have left me without a vehicle. Your company should have just totaled my car and given me the blue book value immediately after the accident. Nationwide has cost me...

Nationwide Mutual Insurance Company / settling a claim

Robin Radcliffe on Oct 26, 2016
Nationwide's auto insurer, Mr. Nicholson ran a red light and caused me multiple injuries. I live in Georgia. They admitted liability and still aren't paying. People! There are State insurance Laws! They are hoping we dont know about them. Here in Georgia..when liability is clear...

Nationwide Insurance / such unprofessional service

Meiyin Qin on May 4, 2016
Because of the agent's fault, I didn't get the quota as they promised. I got my bill increase $400 per year. They said I was missing some documentations they need and I got the bill later. I was trying to reach to the agent hardly to let him help me to take a look at the issue. I...

Nationwide General Insurance Company / denied claim / treatment by claims adjuster

SharleneG on Mar 7, 2016
My claim was for depreciation of value of my car. I bought my car 10/31/15, it is a 2012. My car had never been in a accident before and then I got side swiped when it was parked about a month after I bought it. After I had gotten it repaired, I inquired about a depreciation of value claim...

Nationwide Insurance Company / auto insurance (property damage)

Reviewer67246 on Feb 11, 2016
A vehicle insured under one of the Nationwide companies attempted a U-Turn across oncoming traffic on the 4th day of July 2014 striking my luxury vehicle near the headlight with a direct impact to the RF wheel. Nationwide denies there was any damage to the tire, suspension, front bumper...

Nationwide / cancellation of auto/renters

Reviewer40189 on Feb 8, 2016
2/8/16 I called the Lower Burrell agent in PA to inform them that upon buying my house I had found another company that with home and auto would save me over $500/year. I had told them that I would like to cancel my insurance with them for the following month. The agent was disgustingly...

Nationwide Insurance Co. / claim denied

rickster2 on Jan 29, 2016
Logic doesn't count: My wife got stuck in mud and was pulled out by a tow truck, disconnecting the front body panel in the process. She drove home (about 4 miles). Since the car still seemed okay to drive she drove it about 40 miles the next day and it overheated. The claims adjuster said...

Contact Us

Reply to