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Nationstar Mortgage Customer Care Service

Nationstar Mortgage LLC

8950 Cypress Waters Blvd.
Coppell
Texas
United States - 75019

Customer Support Phone Numbers

Phone:
+1 888 480 2432 29 28
Work days:
Mon7:00 AM - 8:00 PM
Tue7:00 AM - 8:00 PM
Wed7:00 AM - 8:00 PM
Thu7:00 AM - 8:00 PM
Fri7:00 AM - 6:00 PM
Sat8:00 AM - 2:00 PM
SunClosed
 

Nationstar Mortgage Complaints & Reviews

Nationstar / no product no service just massive amounts of fraud and greed

Bi
bill werner on Jul 15, 2017
nationstar stold my home we help homeowners suceed they would never send me statement they do not hold the note about 7 counts of fraud i asked to have my payments reduced they went from 1004, 41 to 1458.00 during this time i was taking care of my dad with pancreatic cancer taking care of...

Nationstar Mortgage / treatment and policy

Su
SueBa on Jul 10, 2017
On July 7th I made my first attempt calling Nationstar's Flood Loss Claims Department. This was my first interaction with Nationstar, as my mortgage had been sold from PNC. I had an ICC check (Increased Cost of Compliance ) to be endorsed. This check was written from the Wright Federal...

Nationstar Mortgage / mortgage

Mi
Michael Brawner on Jun 20, 2017
Mailed a letter requesting my PMI be dropped as I have clearly met all requirements as I see it to allow that to proceed It's been over month and have yet to receive any response in reference to this matter Although I have received numerous unsolicited offers to refinance my loan which I...

Nationstar Mortgage / nationstar mortgage - loan modification scam & forced foreclosure scam

Jr
J Rose on Jun 20, 2017
NationStar is a shady and scamming people into foreclosure. Purchased the house in 2010. My mortgage was sold to Nation in 2012. In 2012 I had a few life events that caused me to be short on funds, however I still paid my mortgage on time but was struggling so NS informed me I could apply for...

Nationstar Mortgage / past hoa dues were collected at time of sale but not paid

Rm
rmoneypenny on Jun 19, 2017
I purchased a foreclosure on April 7, 2017 for $25, 000 over starting bid which included past HOA dues that were provided by the HOA. The previous owner was A.H.Boyd. Two months later the HOA dues have not been paid and now the HOA is coming to me wanting 6 months of HOA dues that are owed...

Nationstar Mortgage / home purchase

Me
Melony Walker on Jun 15, 2017
A home was purchased at 1550 Dilg League Drive in 1986 by Melony Walker and Emit Dizadare, Jr. We were divorced in 1995, Emit remained in the home and paid all the mortgage. Unknowingly, my name remained on the house and Emit kept the mortgage in delinquency which brought my credit down...

Nationstar Mortgage / mortgage modification fail

Fr
Froebe on May 11, 2017
I have many frustrations with your company since they took over our mortgage, mostly because I seem to have gotten passed around from person to person and have not gotten consistent information or service because of that. We were on a trial and were working with Tewania and half way...

Nationstar Mortgage / modification approval scam

Bu
Bucanero on Apr 28, 2017
Your process is worse than Bank of America. I never thought I would see it. This horrible process has stressed me out. Last year I was approved for a "temporary" modification. Never heard of it, but I received the paperwork to pay my new approved payment, then after a few months I was told...

Nationstar Mortgage / mortgage loan servicing

Fi
findthereality on Mar 15, 2017
For anyone fighting a wrongful foreclosure you really need to read this book (Chain of title by david dayen) ! We are not connected to the author in any way, but this book explains exactly what the problem is, and why most homeowners (Especially in florida) have no chance of winning their...

Nationstar Mortgage / incorrect forced insurance with no corrections for 3 years

Lo
Lori Chor on Mar 1, 2017
Robert n loriann chor To whom it may concern, After 4 years of trying to rectify nationstars error... Nationstar leaves me no choice but to file in small claims court. A forced insurance was put on me and we had insurance the entire time!!! Nationstar never acknowledged my insurance and put my...

Nationstar Mortgage / not accepting payoff

Ch
Chris Medlin on Feb 15, 2017
Tried paying my entire loan off 3 times. They reversed the transfer payment 3 times and charged me late fees even though I had proof that it was they that reversed the transfer. In addition they cost me an extra $30.00 in wiring fees which they did not refund. You will wait on hold for...

Nationstar Mortgage / mortgage refinance

Ke
Kenith Adcox on Feb 9, 2017
I was contacted by my mortgage company, Nationstar Mortgage, wanting to know if I might want to refinance my home. We had been with Nationstar for several years. We decided to refinance and were given a "good faith" estimate of projected payments, including escrow. Loan Number 0407128800...

Nationstar Mortgage / purchasing a foreclosure

Cy
@cynthiaporter1p on Jan 20, 2017
trying to buy a foreclosure home that is owned by nationstar. was told that because it was a reverse mortgage foreclosure that it could only be purchase with cash, no financing. wondering why this is the case and how my qualified VA buyer is not able to purchase it. please let me know a...

Nationstar Mortgage / hamp is ending at the end of year

1r
1RugerGrl on Dec 13, 2016
The federal government mortgage relief programs, like many administration funded programs, is set to close out on 12.31.16. The most notable relief program in that group is the home affordable modification program, otherwise known as hamp. The hamp program, which was launched in 2009, for...

Nationstar Mortgage / what is going on?? increased $ per month just because???!!!

Sm
Smile <3 on Oct 24, 2016
I want to know if their main goal is foreclosure?? I think my brothers house has been put into pre-foreclosure at least 7 times in the past 5-7 years alone. He is disabled and just recently divorced, and they announced his monthly payment of 900.00 would increase back up to $1700 a month...

Nationstar Mortgage / fraud, misapplied, payments illegal, foreclosure activity lawsuit

1r
1RugerGrl on Oct 24, 2016
Nationstar has put us through 6 years of hell. We have made our payments, but they misapplied them. We are now in foreclosure because they refused my payment back in December 2014 saying we owed over $7, 000 They deliberately did this to make us delinquent!! I have all documented proof of...

Nationstar Mortgage / the whole company

Do
Donna Monroe on Sep 29, 2016
I applied for a refine in August 2015, they checked my credit 4 times all of which showed up as hard credit checks. After making me jump through hoops for four months I was turned down because not enough income for loan. Now the original loan was 420 000 with monthlies of $2, 484.46. The...

Nationstar Mortgage / refused to honor loan modifications made by bank of america

Jo
John Ott on Sep 26, 2016
After nationstar acquired my mortgage they refused to honor a modification bank of america had made. I sent documentation but they didn't care. They had very little invested in the mortgage and wanted to sell house for they cash they would receive. John

Nationstar Mortgage / non-payment of promised "move out money".

Jo
Joseph Hirshfeld on Sep 4, 2016
I was given an opportunity to turn my house over to Nations with help from the State of Nevada Mediation Program. I made a written agreement to have the house "Broom ready" within 60 days and for that I would receive $2000. It has now been over a year and half and still no check from...

Nationstar Mortgage / loan amendment process

Ya
yawood on Sep 3, 2016
Nationstar failed to notify me that they extended my trial amendment process by one payment. They failed to tell me the payments couldn't be even one penny over the amount due. They failed to notify me that they had extended the trial period. They failed to notify me that they had...

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