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Nationstar Mortgage Customer Care Service

Nationstar Mortgage LLC

8950 Cypress Waters Blvd.
United States - 75019

Customer Support Phone Numbers

+1 888 480 2432 34 28
Work days:
Mon7:00 AM - 8:00 PM
Tue7:00 AM - 8:00 PM
Wed7:00 AM - 8:00 PM
Thu7:00 AM - 8:00 PM
Fri7:00 AM - 6:00 PM
Sat8:00 AM - 2:00 PM

Nationstar Mortgage Complaints & Reviews

Nationstar Mortgage / modification of mortgage loan

Lida Perez on Sep 15, 2017
this is one of my letter to Nationstar - now known as Mr. Cooper: I received calls but no written explanation. I am writing this letter with great concern, stress and frustration! I started the modification process December 2016 and to this day it’s been a nightmare dealing with the...

Nationstar Mortgage / refinance

jtralies on Sep 14, 2017
This institution prides itself on customer service what a load of CRAP, we are currently underwater when all these institutions got fat and happy in 2005 and got bailed out I'm struggling every month, no Fanny Mae or Freddie Mac which helped a lot of people I have neither, $2400 a month...

Nationstar / no product no service just massive amounts of fraud and greed

bill werner on Jul 15, 2017
nationstar stold my home we help homeowners suceed they would never send me statement they do not hold the note about 7 counts of fraud i asked to have my payments reduced they went from 1004, 41 to 1458.00 during this time i was taking care of my dad with pancreatic cancer taking care of...

Nationstar Mortgage / treatment and policy

SueBa on Jul 10, 2017
On July 7th I made my first attempt calling Nationstar's Flood Loss Claims Department. This was my first interaction with Nationstar, as my mortgage had been sold from PNC. I had an ICC check (Increased Cost of Compliance ) to be endorsed. This check was written from the Wright Federal...

Nationstar Mortgage / mortgage

Michael Brawner on Jun 20, 2017
Mailed a letter requesting my PMI be dropped as I have clearly met all requirements as I see it to allow that to proceed It's been over month and have yet to receive any response in reference to this matter Although I have received numerous unsolicited offers to refinance my loan which I...

Nationstar Mortgage / nationstar mortgage - loan modification scam & forced foreclosure scam

J Rose on Jun 20, 2017
NationStar is a shady and scamming people into foreclosure. Purchased the house in 2010. My mortgage was sold to Nation in 2012. In 2012 I had a few life events that caused me to be short on funds, however I still paid my mortgage on time but was struggling so NS informed me I could apply for...

Nationstar Mortgage / past hoa dues were collected at time of sale but not paid

rmoneypenny on Jun 19, 2017
I purchased a foreclosure on April 7, 2017 for $25, 000 over starting bid which included past HOA dues that were provided by the HOA. The previous owner was A.H.Boyd. Two months later the HOA dues have not been paid and now the HOA is coming to me wanting 6 months of HOA dues that are owed...

Nationstar Mortgage / home purchase

Melony Walker on Jun 15, 2017
A home was purchased at 1550 Dilg League Drive in 1986 by Melony Walker and Emit Dizadare, Jr. We were divorced in 1995, Emit remained in the home and paid all the mortgage. Unknowingly, my name remained on the house and Emit kept the mortgage in delinquency which brought my credit down...

Nationstar Mortgage / mortgage modification fail

Froebe on May 11, 2017
I have many frustrations with your company since they took over our mortgage, mostly because I seem to have gotten passed around from person to person and have not gotten consistent information or service because of that. We were on a trial and were working with Tewania and half way...

Nationstar Mortgage / modification approval scam

Bucanero on Apr 28, 2017
Your process is worse than Bank of America. I never thought I would see it. This horrible process has stressed me out. Last year I was approved for a "temporary" modification. Never heard of it, but I received the paperwork to pay my new approved payment, then after a few months I was told...

Nationstar Mortgage / mortgage loan servicing

findthereality on Mar 15, 2017
For anyone fighting a wrongful foreclosure you really need to read this book (Chain of title by david dayen) ! We are not connected to the author in any way, but this book explains exactly what the problem is, and why most homeowners (Especially in florida) have no chance of winning their...

Nationstar Mortgage / incorrect forced insurance with no corrections for 3 years

Lori Chor on Mar 1, 2017
Robert n loriann chor To whom it may concern, After 4 years of trying to rectify nationstars error... Nationstar leaves me no choice but to file in small claims court. A forced insurance was put on me and we had insurance the entire time!!! Nationstar never acknowledged my insurance and put my...

Nationstar Mortgage / not accepting payoff

Chris Medlin on Feb 15, 2017
Tried paying my entire loan off 3 times. They reversed the transfer payment 3 times and charged me late fees even though I had proof that it was they that reversed the transfer. In addition they cost me an extra $30.00 in wiring fees which they did not refund. You will wait on hold for...

Nationstar Mortgage / mortgage refinance

Kenith Adcox on Feb 9, 2017
I was contacted by my mortgage company, Nationstar Mortgage, wanting to know if I might want to refinance my home. We had been with Nationstar for several years. We decided to refinance and were given a "good faith" estimate of projected payments, including escrow. Loan Number 0407128800...

Nationstar Mortgage / purchasing a foreclosure

@cynthiaporter1p on Jan 20, 2017
trying to buy a foreclosure home that is owned by nationstar. was told that because it was a reverse mortgage foreclosure that it could only be purchase with cash, no financing. wondering why this is the case and how my qualified VA buyer is not able to purchase it. please let me know a...

Nationstar Mortgage / hamp is ending at the end of year

1RugerGrl on Dec 13, 2016
The federal government mortgage relief programs, like many administration funded programs, is set to close out on 12.31.16. The most notable relief program in that group is the home affordable modification program, otherwise known as hamp. The hamp program, which was launched in 2009, for...

Nationstar Mortgage / what is going on?? increased $ per month just because???!!!

Smile <3 on Oct 24, 2016
I want to know if their main goal is foreclosure?? I think my brothers house has been put into pre-foreclosure at least 7 times in the past 5-7 years alone. He is disabled and just recently divorced, and they announced his monthly payment of 900.00 would increase back up to $1700 a month...

Nationstar Mortgage / fraud, misapplied, payments illegal, foreclosure activity lawsuit

1RugerGrl on Oct 24, 2016
Nationstar has put us through 6 years of hell. We have made our payments, but they misapplied them. We are now in foreclosure because they refused my payment back in December 2014 saying we owed over $7, 000 They deliberately did this to make us delinquent!! I have all documented proof of...

Nationstar Mortgage / the whole company

Donna Monroe on Sep 29, 2016
I applied for a refine in August 2015, they checked my credit 4 times all of which showed up as hard credit checks. After making me jump through hoops for four months I was turned down because not enough income for loan. Now the original loan was 420 000 with monthlies of $2, 484.46. The...

Nationstar Mortgage / refused to honor loan modifications made by bank of america

John Ott on Sep 26, 2016
After nationstar acquired my mortgage they refused to honor a modification bank of america had made. I sent documentation but they didn't care. They had very little invested in the mortgage and wanted to sell house for they cash they would receive. John

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