National Floors Direct review: Carpet quote

You advertise you will beat anyone's price, regardless of sales price or offer is not true. Your customer service does not call you back, 4 calls no call back. I had a price of $1284.43 for 1 room and stairs. Your price, $2400.00. Had to remind Rep of your add and still didn't get15% lower, final price after 2 phone calls $1130.00.

Call 4 times, spoke to 5 people and each time I was told a maneger would get back to me and never did. On 1/23 installers show up and they finally put me on the phone with Doriand Clairvil he was of no help, just made excuess. Any Offer any Price? "We have move furnature they don't" Room was empty, sales rep put that in knowing the room would be empty. "We use Shaw carpet, they use Mohawk". Same quality carpet. Again, Any Offer! Would not lower price $40.00 to honor your advertisment, would not install carpet with out payment first, would not refund my deposit of $373.00. National Floors does $18 million a year? Horrible Business Practice.

I'm paying the $1284.00 at least I know what I'm getting.