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Last week Friday, I order a burger and wedges. I received a burger and periodically chips.
Today i order a family meal with extra sauce and plain wedges. We received an extremely dry over cooked chicken, no sauce and no wedges. I called in to the Westville Mall Nandos in Durban and advised the lady on the phone of the problem. She said it was not her problem but rather the company that delivered the food. I dont understand how a delivery company is responsible for overcooking the chicken nor preparing the order in any way. She was not prepared to assist at all. Pathetic service and food. We wont be ordering nor eating at Nandos again. We will stick to Mochachos. Their food and service is consistently good. Perhaps learn from them.
