The complaint has been investigated and
resolved to the customer's satisfactionResolved Namshi — My order was cancelled and they offered me a store credit!
resolved to the customer's satisfaction
I can't recommend Namshi, their service is beyond terrible. I made my order and later got contacted by someone from Namshi who said that my order was cancelled because they were not able to process it. I asked what was the matter but they couldn't explain anything.
Anyway, I expected to get a refund and was shocked when they offered me a store credit! I demanded my money back but they simply said that if I don't agree with their decision that was not problem.
I never received my order, so can't tell anything about their products, but I sure have a lot to say about their service! I'm disgusted with Namshi!
The complaint has been investigated and resolved to the customer's satisfaction.