N1Wirelesscustomer service

K Aug 24, 2018

I feel like I was scammed - customer service non-existent

I ordered an lg v20 from n1wireless on aug 12.
On aug 13 I got an email from n1 that stated the phone was on back order.
On aug 13 I emailed sales and support to cancel my order.
On aug 21 I got an email that stated my phone was being shipped.
Aug 21 I again emailed sales and support to inform them I cancelled my order on the 13th.
On the 23rd the phone arrived.
I have called their phone number [protected] more than a dozen times and the system always rings out and hangs up.
No one picks up the phone.
Their office is at 1425 - 37 street in brooklyn.
I happen to live in brooklyn and will try to stop in and find out what is going on.
I do not recommend this company.
They make me feel like I was scammed.

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