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MyPoints

MyPoints review: Unable to redeem gift card

1 comment
F
Author of the review
12:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have been a member of mypoints for years. Now all of a sudden they have no contact info. Their bot doesn't help. They have no link anywhere on their page to submit a ticket for help or even to email them for help.
When I try to redeem my gift card I get an odd message that states to use a different browser. Well I tried 3 different browser and like other people have already stated, they are having this same issue. Mypoints is not allowing me to redeem my gift card that I earned. They are fraudulent now. Unbelievable.

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TaraVa
Dallas, US
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Sep 14, 2021 2:45 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

What a shame Same thing happened to me. I have over 115000 points accumulated over the years. I wanted to use these during my retirment when I get time ---- Can't believe they are doing this to hardworking me -- low to middle class people.