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CB Online Scams MyPoints Complaints #82-101
MyPoints

MyPoints review: Unable to redeem gift card ( 1 comment)

F
Author of the review
12:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have been a member of mypoints for years. Now all of a sudden they have no contact info. Their bot doesn't help. They have no link anywhere on their page to submit a ticket for help or even to email them for help.
When I try to redeem my gift card I get an odd message that states to use a different browser. Well I tried 3 different browser and like other people have already stated, they are having this same issue. Mypoints is not allowing me to redeem my gift card that I earned. They are fraudulent now. Unbelievable.

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TaraVa
Dallas, US
3 comments
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Sep 14, 2021 2:45 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

What a shame Same thing happened to me. I have over 115000 points accumulated over the years. I wanted to use these during my retirment when I get time ---- Can't believe they are doing this to hardworking me -- low to middle class people.

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  1. MyPoints Contacts

  2. MyPoints phone numbers
    +1 (415) 200-4200
    Click up if you have successfully reached MyPoints by calling +1 (415) 200-4200 phone number 0 0 users reported that they have successfully reached MyPoints by calling +1 (415) 200-4200 phone number Click down if you have unsuccessfully reached MyPoints by calling +1 (415) 200-4200 phone number 0 0 users reported that they have UNsuccessfully reached MyPoints by calling +1 (415) 200-4200 phone number
  3. MyPoints address
    44 Montgomery Street, Ste. 250, San Francisco, California, 94104, United States
  4. MyPoints social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 19, 2026
MyPoints Category
MyPoints is ranked 8 among 113 companies in the Online Scams category
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