The complaint has been investigated and
resolved to the customer's satisfactionResolved MyPoints — Frozen Accounts
resolved to the customer's satisfaction
My husband and I each have accounts with MyPoints. We each have our own login information and use seperate computers. All of a sudden they have closed my account and frozen his without any notice at all. We both had several thousand points that we have accumulated from purchases and email clicks. We would like our accounts restored and our points restored. They did send me an email once I inquired about this saying that I had violated the terms of service. It clearly states that the member can have only one account. Not that more than one person in your family can't participate.