MyGiftCardSiteI have been robbed!!! Shoddy bookkeeping!

I
This review was posted by
a verified customer
Verified customer

I received a MasterCard for $500 as a retirement gift in 2013 from mygiftcard. Because of ill health, I have not been able to take care of my personal things.
Recently, I logged on in the website and I have only $161.55 left.
There is no record of transactions!!!. Amazon has a record of purchases
since the year you join them. I was told they keep only a record for the current year.
The only transaction I have used it for was in 2016 for $130.99.
Where is the $369.01????
Even if you deducted the measly $2.00 for non use every month,
which is a stupid and unfair policy, that doesn't amount to $369.00.
I need an explanation.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.