The complaint has been investigated and
resolved to the customer's satisfactionResolved Myeasysaver.com — cousin called and could not cancel order or speak to human being to cancel
resolved to the customer's satisfaction
My cousin called to order cream and could not stop recorded offers after she had given them credit card number.She immediately had to cancel card and now has to reset all security protections with all other cards including her bank. She pays for I.D. theft and now feels compromised.
I am reporting this because I sometimes give her permission to use my card and I am afraid these scammers may have hacked into my accounts or gotten private information about my finances.
She said that they had automatic information including addresses from the phone number last digits of card, expiration date of card and even her last 4 digits of her social security number!She also found out that the customer service number the automated woman's voice gives you, always says all circuits are busy and the other number that she tried did not correspond with any of the other names of the companies they were making her cruise offers, gas cards all sorts of stuff to charge to her card(hopefully not any of mine ) Both of us were planning a getaway and now we have to wait for the credit cards to complete their investigations and send out new cards.The voice would not "hear" the word "NO!" only "yes" so it sounded like you had agreed to all these charges. I reported them to my bank and even with their security it was recommended that to be on the safe side I should cancel my Discover card.This is really upsetting as I just went through this a couple of months ago.In fact I've only used my card once since receiving a new card.It seems like they are getting more and more sophisticated about how to get personal information.Especially since the economy is so bad I believe I am seeing an increase in phishing, phone scams, computer .com scams that hack into your computer.I pay my bills on line and now I am too paranoid about even doing that unless it is my bank toolbar that I'm using and not individual addresses because you do not know if you are on the "real site" or not.I used to enjoy buying gifts for my grand kids over the internet but now I'm too afraid to give out any information especially account numbers! Please run this particular outfit down because I even had my grown daughter that is totally computer savvy call my cousins numbers that this automated voice spoken so fast she said it sounded like an auctioneer to try and help her aunt and cancel her unreal order and my daughter freaked out that they had some of my daughters info instantaneously.She hung up and wondered if she should get her phone number changed and unpublished it freaked her out so bad! These people are thieves and I really feel sorry for older people that call or get these calls, I have no doubt that this "Marketing Architects" outfit has hundreds of different names and fake taxpayer I.D's that they will probably always be a step ahead of the fraud and consumer protection people.Please please shut them down and send them to jail as soon as you can! Also I would prefer to remain anonymous with my e-mail for obvious reasons ! We may all end up having to get our phone numbers changed simply because we were trying to do our own investigating! If I see a charge of even 1.00 I will change all my ID info twice (since I pay for it!) maybe just maybe I 'll be able to rent a car next month on my trip! It's ridiculous when you cannot even reserve a car without fear of having your ID stolen.This is costing EVERYONE as the cost of the latest ant theft technology gets passed on to the consumer.
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