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CB Furniture Stores Bob's Discount Furniture Complaints #442-461
Bob's Discount Furniture

Bob's Discount Furniture review: product & customer service ( 1 comment)

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12:08 pm UTC
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I purchased a "leather living room set" complete with lamps and tables. The sofa sleeper collapsed and broke about 3 hours after delivery. Mybobs customer service was not helpful in trying to waive the delivery pick up charge since their furniture was faulty. I cannot believe I had to pay them to pick their crappy furniture up. Then I had to wait 5 days after pick up for them to approve my check. Now how is is possible that I have to wait 5 days for processing plus an additional 14 days to get the check when I paid $1, 700 in cash on the same day. Oh because they don't hold cash in their stores. [protected]@$- I paid cash. Oh it doesn't stop there. When I called them to find out if the processed my check, they said it would be less than what I paid because they never received the lamps ($120 value). I said to the rep to get a manager on the phone asap because I have video footage of the delivery men from mybobs putting all of their shi&%) furniture onto the truck from my house. Oh they sang a different tune after that. Do not buy from these theives. They are the absoulte worst.

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Rayjay9191
Ramsey, US
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Sep 08, 2011 3:48 am UTC

On May 27, 2011 encountered the same experience I purchased the Midas Leather Sofa with the lamps and end table totaling $3120. They had to change the Sofa 5 times due to defects. They finally came and picked up there garbage on August 20, 2011 after I had a break down on them, and to date September 7, 2011, I have not received my REFUND!

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  1. Bob's Discount Furniture Contacts

  2. Bob's Discount Furniture phone numbers
    +1 (800) 569-1284
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    Public Relations Director
    +1 (860) 214-1145
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    Recruiting Manager
    +1 (860) 812-1111
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    Customer Service
    +1 (860) 474-1000
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    Support
    +1 (209) 929-0840
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  4. Bob's Discount Furniture address
    428 Tolland Turnpike, Manchester, Connecticut, 06042, United States
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Bob's Discount Furniture Category
Bob's Discount Furniture is ranked 18 among 291 companies in the Furniture Stores category
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Goof proof
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