MyHandyKey
Reviews and Complaints

On July 15 2016 I ordered 2 of the My Handy Fit bands and they never arrived. I emailed them asking when it was going to be shipped and they replied with "the Handyfit is in high demand" Once your order has been shipped, you will be notified with an email that includes your tracking number and details on how to track your order. I never received this but got an email saying that they are unable to fulfill my order and paypal have locked them out of their account so they can't refund etc. I have lodged a complaint with my bank and hopefully I get a refund...if not it's going to be an expensive lesson learnt.

Total scam company. Do not do business with them.

Same issue for me.. Their reply stated that Pay Pal had cancelled their account and they are unable to process supply or refunds. Pay Pal have not confirmed yet and still waiting their response. Good luck ... SITE IS NOT ON MY BLACK LIST.

Same thing for me. Asked for refund after told back logged, then waited and asked for refund. Told it was packed now and ready to ship. I said too late and demanded refund. Said the refund was being processed. We will see if I get it.

Ordered not received.. almost a month.. no responce. This Sux..

HandyDash:Buy One Get One Free

Ordered and paid for on July 15, 2016. Nothing yet. I emailed them in August, & they replied back on August 29th, 2016, and said we apologize for the inconvenience. The Handy Dasha is in high demand at the moment & as a result there has been some delays. Once your order has been shipped, you will be notified with an email that includes your tracking number and details on how to track your order. My order #114371. Now I tried to email them and I get the complaint/mhhandkey-dashcam-buy-one-get-2nd-free. So what's being done about this?

Posting response to my email from Josephine yesterday to my complaint with "My Handy 360". See date of her email to me 9/27/16. Note my order is packaged & ready for shipping. Now a "Distribution Team" issues tracking emails which means more time will go by & extend their delays for other reasons! I will post more when I actually get that tracking email! Read below!

Josephine
Josephine Dela Cuesta (MyHandy360)
Sep 27, 15:30 NCT

Hello Leah,

Thank you for your patience.

We have checked our records and we are glad to inform you that your item is already packed and ready for shipping. However, we do not have a shipping date yet as it is handled solely by our distribution team. You will receive an email with the tracking information once the item is shipped. As such, we will no longer be able to cancel the order and complete the refund process at this time.

If you would still like to receive a refund for this order, our refund policy must be observed. For more information, please go to: http://handykey.myshopify.com/pages/refund-policy.

Please also mark the package as “PRODUCT RETURN” if you are going to send the item back to our warehouse.

We appreciate your patience in this matter. If you need further assistance, please don't hesitate to contact us again. We'd be happy to help!

Regards,
Josephine
Customer Support

I too have been getting the run around from Clive, Joyce & Margaux with the My Handy 360 company! I ordered the buy one get one free Handy Power Charger on JULY 7th. Being an Amazon Prime member and used to receiving orders in 2 days, I started getting frustrated after not hearing anything about My Handy Power Pack order in a couple of weeks. I then wrote my first request for information on when I would be receiving my tracking information email? Well as you can see, it is now September 26th and I still haven't received my order. This is crazy and like you I am disappointed that I fell victim to ordering something that I saw (I think it was on FB) to an online company. They even still have them shown for sale on their cover page of their website! My patience is used up and now I am reading on here about refund issues which I haven't even begun yet. However saying that, I will go directly to PayPal and let them handle the issue. They should be made aware of how this company is operating and pull their PayPal accounts with this company... PS: Don't buy anything from "MY HANDY 360"!

Biggest piece of ### ive ever brought just put both of them undr the front wheel of the 4x4 and run the ### of things over about all there good for and support ###ing useless

Well, I finally got the videos off of the card, via a card adapter and plugged into a slot in my computer. WOW THESE THINGS ARE JUNK! I have seen them advertised on Amazon for a lot more than I paid, the video quality is absolutely horrible, definitely is not this supposed 1080P HD they are claiming, it is definitely NOT a wide angle lens that they are claiming as well... STAY AWAY FROM THESE... we just tried to get on their site for a refund, guess what, it's closed down... go figure. so here we go, this a screen shot, off of the computer, of a day and night time image from these "high definition" cameras.

I'm also having trouble getting the camera to link up with the computer via the little short cable they give you with it, it's obviously not a simple plug and play like everything else in the world of computers now. The scanning barcode thing on the paper they package in the box, or even the manually types in website they send you to is not an actual site any longer. Glad I didn't pay much, I'll definitely be watching the card account used for this transaction. I wasn't really expecting super high quality with something this cheaply priced, but damn, when you go to clamp the suction cup lever on the windshield, and it breaks off before you can even get it mounted, thats crazy dumb. Very poorly designed and made... I have it mounted now with double stick tape.

Pretty sure I ordered the same ones, although I did receive them, if you haven't received them, cancel your order, they are junk.

Same with me. I just got an email from them also...at the bottom, one of the links says screwpaypal.com. Maybe they are trying to backlog Paypal? Paypal actually refunded my money as a courtesy. They must be making bank off of Paypal if Paypal is refunding my money. Hmm

Same problems as described. Nor sure of what happened between supplier of dash cams and PayPal, but my impression now is of some sort of dispute whereby PayPal withheld monies owed to supplier. Ordered on 3rd August whilst in Canada, fully expecting to receive them prior to my return to U.K. Masses of emails back and forth, but to cut to the chase, I am glad to say, after initiating claim through PayPal, $69.95 has been credited to my account.

It seems we were all scammed by this company. I had the same experience, placed order from Facebook in August, was told 15 - 20 days shipping, as of October still no product and no explanation, sent them an E-mail gave them til the 10th of October to send my product. After October I received 3 emails stating that they could not fill my order because paypal froze their accounts, and now I have to contact paypal to get my money returned to me. Still working on that part of the problem. I bought my cameras right off their website I did not use Paypal, so I don't know how they got my money in the first place. I have contacted the Texas Attorney General's office so they can investigate these people.

If you didn't use PayPal then you will need to dispute the charge with your credit card company. They will reverse it for you.

It seems we were all scammed by this company. I had the same experience, placed order from Facebook in July, was told 3 to 7 weeks shipping, as of October still no product and no explanation, sent them an E-mail gave them til the 10th of October to send my product. After October I received 3 emails stating that they could not fill my order because paypal froze their accounts, and now I have to contact paypal to get my money returned to me. Still working on that part of the problem. I bought my cameras right off their website I did not use Paypal, so I don't know how they got my money in the first place. I will be contacting the BBB.

I had the same experience. PayPal made good on everything. That's why I use them! They have your back for scams like this.

I also paid for and ordered the 2 phone chargers. I got the confirmation but nothing else and they do not reply back. How much money have they scammed? Can't we get together and filen ahainst @them

Same happened to me but 2 for 1 car cameras. 69.85 they took me. I reported them as fraud to my bank. No email confirmation. They took my money 7/26/16 to date never received item.

Ditto here...7/13/2016 I got charged for the same battery back up and as I emailed Handy Key they told me it just shipped. When I returned the email and said I hadn't gotten it yet and wanted to return the item they sent a rude email to me that they sold these fabulous products all over the world and never had anyone be so ungrateful after purchasing this battery backup. As I called Handy Key, their customer service they said that Facebook had a scam site and to talk to Facebook.

This same situation has happened to me also. I ordered the chargers, two for the price of one and paid $49.85. The $49.95 was deducted from my account on Aug. 18th. It is now Sep. 19th, 2016 and I have not received the product or any update on the product. I emailed them on Sep. 18 and have not received any reply or feedback. If no update with in the next week, I will also make a claim to my bank to file charges of fraud against them. Bill Allred

I also ordered the 2 dash cameras on September 20, 2016. I received an e-mail saying that my order was being processed and would be shipped in a few days. On October 7, 2016, I sent an e-mail to the company saying that my order had not been delivered. I received the following e-mail: Thank you for contacting us regarding your refund.

As was stated in a previous email, the money you paid for your order is being sequestered by PayPal and as much as we would like to refund you directly, we cannot.

However, this does not mean that you cannot receive the FULL REFUND that you are owed. Follow the following instructions in order to get your money back ASAP.

1. If you paid for your order via PayPal, log into your PayPal account and effect a dispute on your payment to MyHandy360

2. If you paid for your order via Credit Card, please contact your bank or credit card issuer as soon as you are able.

Again, we apologize for any inconvenience this has caused by PayPal.

The Management
MyHandy360

On October 24, 2016, I sent the following e-mail, to which I have received no reply:

I have previously replied to your e-mail of October 20, 2016, but I feel that I must contact you again. I want to state clearly that I did not cancel my order or request a refund. In addition, I did not use PayPal for my payment. I also received an order confirmation from you on September 20, 2016, stating that my order had been accepted and that it was being made ready to ship. Attempts to return to the order page for tracking purposes have failed as the website for MyHandy360 is not in operation, which seems suspicious to this writer. The order has been charged, including shipping charges and relevant taxes, to my credit card account. Please try to work this out positively.

Thank you.

Contact your bank and they will try to fix the problem for you., we are in the process of our bank doing this.

I just received 2 e-mails from them. They say Pay-Pal is withholding their money and they will not ship anything to anybody so one must file a complaint with Pay- Pal or the bank and demand a refund.

I also ordered via seeing this ad on facebook. After not receiving my products I emailed them and I got a respose. They gave me an excuse and so I asked for a refund. I got another response/runaround. I again asked for a refund. I got another response. Once again it was more runaround. I asked a third time for a refund. This is their last response below. I called my bank and I got my money back. If someone lives in CA near the address of this place, go blow it up!

ClickFunnels
Important Order Info Inside... Unsubscribe or Report As Spam
You are receiving this email because you made a recent order at our website, myhandy360.com.

Regretfully, we will not be able to fulfil your order.

When you submitted your payment, including the money added to your order for shipping and handling, the funds were received by our merchant account provider, PayPal. Unfortunately, as of September 8th 2016, Paypal decided to close our account and restricted access to our funds. This means that while thousands of orders are packaged and ready to go, it is not possible for us to ship them.

Because of this restriction from PayPal, we are also unable to process any refunds. In order to receive a full refund for your purchase, we believe the most efficient course of action would be for you to submit a dispute or chargeback directly with PayPal, your Bank, Or Credit Card Issuer.

We sincerely apologise for any inconvenience caused.

The Management
MyHandy360

MyHandy360 eCommerce Fusion 10880 Wilshire Blvd Suite 1101 Los Angeles, CA, 90024, USA https://clickfunnels.com/contact_profiles/MTE0Mjk0MTY1/unsubscribe/new?source=email_campaign&medium=email&name=47447

I ordered the "deal" of two dash camera's for the price of one from MyHandy360. Approximately one month later and no delivery-- I contacted the company and got the following email---------------paypal has shut them down ! I will have to wait to see if Paypal comes through with their buyer protection policy !

You are receiving this email because you made a recent order at our website, myhandy360.com.

Regretfully, we will not be able to fulfil your order.

When you submitted your payment, including the money added to your order for shipping and handling, the funds were received by our merchant account provider, PayPal. Unfortunately, as of September 8th 2016, Paypal decided to close our account and restricted access to our funds. This means that while thousands of orders are packaged and ready to go, it is not possible for us to ship them.

Because of this restriction from PayPal, we are also unable to process any refunds. In order to receive a full refund for your purchase, we believe the most efficient course of action would be for you to submit a dispute or chargeback directly with PayPal, your Bank, Or Credit Card Issuer.

We sincerely apologise for any inconvenience caused.

The Management
MyHandy360

MyHandy360 eCommerce Fusion 10880 Wilshire Blvd Suite 1101 Los Angeles, CA, 90024, USA https://clickfunnels.com/contact_profiles/MTE0MjM4NDk5/unsubscribe/new?source=email_campaign&medium=email&name=47447

I never expected this to be a scam, and placed my order on September 6th money came off credit card on September 8th. Still no sign of Webcams. Will be adv ising everyone I know not to touch these clowns.

I'm in Australia too. Just lodged a dispute with PayPal. Been 3 months now. Total scam company by the sounds of it.

I am so angry with this company - who ever they are! I order the Handy Cameras 2 for 1 price and i was charged DOUBLE ON MY ACCOUNT! I want my money refunded immediately! I ordered this on 8/31/16, over $69.00 was deducted from my account and I have not received the cameras! I will be registering my complaint with BBB and with the company...

Yep, I'm in Oz and got caught by that one too. Can't even find details of the company - any ideas?

Same here, they took the money, no product.

I called and told they charged the amount to my credit card but had no merchandise. I asked for a refund and they refused. I got angry and told them to send me a refund since they had no merchandise the the Non English speaking person began to repeat foul language for a full three minutes at me and included my entire family. He stated they were a multinational company and had banks of lawyers so I should close my mouth and hand up because there is nothing I could do. They had my money and they were going to be able to keep it. What a scam

This company is a Fraud and I will be reporting them! I placed and order 1 Aug 16, still have not received it and emailed me twice that they put in for me to get a refund. Person name Clive is the one supposely emailing me, if he is real! They have taken my money...

I ordered my HandyDash cameras buy 1 get 1 free on Sept 3 2016 $69.85 advertised on Facebook and never received any product. I paid with Paypal

I purchase with MyHandyKey360.com for the Dash Cameras, were you buy one get a second one for free, I made this purchase credit card charge and no product, I file a complaint and have not heard from yet

I ordered car camera's back in August, just keep getting fobbed off and now they are telling me it's Paypal's fault cos they won't release funds to pay them...yeah right! The money was taken out of my account $93 AUS ...I'm sick of getting the runaround and dodgy emails...DO NOT TOUCH THIS MOB ...cheers!

I ordered from them and never got product they charge my card twice

I ordered the dash cams, no products money taken from my account on july14. 20016.down 82 dollars not happy.why are they still allowed to operate, facebook has to answer to this.

I ordered iphone chargers from this company via Facebook ad on July 10 and as of August 19 have not received the product. I paid 49.95 and feel I have been cheated out of my money. Why does Facebook allow such a company to place phone ads?

So OK the complaint board for complaints is all well and good .but the same for me i ordered this hand key this past may 21st. still no product or any refund is there going to be any kind of refund or product . something done more than a collection of all of our complaints that would be something i'd be interested in .

I did a purchase with MyHandyKey360.com for the Dash Cameras, were you buy one get a free one, I made this purchase July 20th with PayPal Credit, to this day I have only heard one this from that company saying that cameras were on back order but they would be shipping me out my cameras the following week with tracking info that was almost 3 weeks ago still ni word, no response to any emails I have sent,
Has anyone else had this issue? I have filed a complaint with PayPal for their help and sent them the link I have found in regards to complaints and scams for this company. Please anyone that sees their ads in Facebook or somewhere else flag them as a scam company or what ever you can do, these kind of companies or People have to be stopped!

i also purchased the handkey charger for my wireless phone and i finally after ordering 5/21 received this ity bity package from china 8/8/16 that was what i thought supposed to charge my phones on the go . what i got was a 2 usb like cord about 2 inches long with one end that fits into the phone like a charger the other end of the cord is a flat like end with 3 electric looking strips what am i supposed to do with this worthless stuff at least my order was only 24 dollars and some change has anyone else experienced this i pd. via paypal i think maybe they can help me get my money back. rant over

I have had the same issue. I ordered at the beginning of July, money came off my credit card promptly but to goods have arrived. I have emailed today asking for a status but after reading these I do not hold much hope. As I am in NZ by the time of money conversion we are $100.00 out of pocket. So frustrated.

25 th June I ordered 2 gold coloured chargers and they said 6 weeks, then 'soon' ... Then a couple of weeks ago I contacted PayPal and they said they will put in a claim they then said it has been escalated and now I have been told I will get my money back in the next 7 days... So I am keeping my fingers crossed.

I wanted months for the HandyCharger, emailed twice, with the same reply. They have had such a large response, it will be sent when they can catch up. Well, it finally arrived, from CHINA. No information came with it. I charged it first on my laptop, nothing. Then I tried other charging devices I have, still nothing. I just got done emailing them again, requesting a refund. I'm sure I will not hear from them. DO NOT ORDER, what a scam.

I am in total agreement. What a disgraceful group of people running this scam. I ordered phone charger on May 28 2016. A month later I emailed them. No reply even though they indicated a 24 hour turnaround reply. Sent another and got the same BS that they had had a overwhelming demand and would send within 14 days with an email telling product is on the way. As of August 24th, still nothing. I am going to put a message on Facebook about my dealings.

I have also ordered My Handy Key Portable charger and they took the money out of my Credit card, I have not seen the Product. Cant get a hold of them either. I am so disappointed! that face book would let them advertise! Total Scam! Be Where!

Ordered this Handy Key off of Facebook on May 25th. After several emails, I finally got the item on August 8th FROM CHINA. All I got was a short USB cable, not a CHARGER AS ADVERTISED. THIS IS A SCAM AND A TOTAL RIP-OFF

I ordered 2 chargers on May 17th. After several emails and Facebook messages I Finally received them today, August 2nd!

I think the company is a total scam as well! I did not receive a charger like the one displayed. I wish I would have looked this up ahead of time as well. What a complete rip off!

This company is a total and complete scam. I ordered a key chain /cell phone charger on 6/8/16. They said it would arrive in 15-18 days. Needless to say, I'm still waiting for it. I paid through PayPal, I'll contact them and see if they can help. Lesson learned. Go with your gut! Buy from Amazon!

I also order the power banks but have not seen my order, is there a phn number that can be called

The same happened to me and I filed a complaint with PayPal and received my refund very quickly.

Hi there, I am also one of the fooled fellas who fell into the scam trap. Ordered on July 29th 2 cameras for the price of 1 for 59, 95 AUD. Not to mention the my final bill was 93, 25 $ (transport, bank fees...blah blah blah). I asked for a refund and got 3 days ago I got the refund refference and documentation. Checked daily my bank ballance. Nada, zip, null. I keep u posted when I get/see any news. watch out! And stay away, or...just donate to a hospital the money if you don.t need it

I to have been scammed by this so called company, I ordered and paid for 1 handydash camera and get one free after several requests as to shipment date no response SCAMMERS

Hi people are these the same people who are advertising the car cameras 2 for the price of 1 for $59.95. checked me statement and its $100

Hi, I'm in the UK and have also fallen foul of this company. Ordered 2 in January and have the same experiences as others, No product, no refund... Lots of promises. Time to go to my Credit card company... Thanks for posting Jwn

I too ordered this item, I've written twice with an immediate response that my request will be reviewed., but of course no reply from them. I paid by PayPal, now I'm going to try to get a refund! I've waited 18 days, no need to wait any longer. RIPOFFS!

And here i thought i was one of the few. I have been waiting 3 months and promise after promise of them being sent has seen no product or refund. This site is a scam.

How do we take action against these scammers?

How do we take action against these scam artists?

I, too, have been ripped off by this company. I have waited 6 months for my order, continuing to contact them every month or so, and have had no response from them, and no product received. I would recommend that no one order from this company if they expect to receive the products they order. This company is a big scam!

I ordered 2 my handy key chains dog ones red months ago I never got them I paid for them I'm mad that they scam people like this

Ordered 4-23-16 with 4-6 week delivery and several emails later still have not received the product . Feel it is a scam. Contacting paypal to see if I can get a refund through them.

Ordered this from a facebook link on May 29, 2016 at 1:05 PM. Received email at 8:00 pm that my order was submitted. As of today 7/22, 2016 I have never received.

I ordered and paid for this product on 5-19-16. I contacted them on 6-19-16 asking where my items were- no reply. I contacted them repeatedly since then- no product and no refund- no reply (other than auto-reply)SCAM. Order number 63867.

Purchased via a facebook ad on the 1/8/16. Payment of $68.05 processed on the 3/8/16. Product not received as yet. Shown as MyHandyKey [protected] on my credit card statement and paid through PayPal

I placed my order on June 20th for a 2 for 1 offer. I thought it was legit since it was running on Facebook. It's now September first and all I have received are promises. At least I got a response...

I ordered my CAMS in June. Still nothing .. Others I see have the same problem. One excuse after another. Sounds like fraud to me.

Exact same situation with Me! Ordered mine in June 2016 and now it's June 2017 and still no product. Will file a complaint witb the BBC.

I ordered the power packs via an add on facebook.
Had all the great email replies saying how they were backlogged due to the overwhelming response and that i would get my power packs soon.
That was in June 2016 and I am still waiting in April 2017. They stopped replying to my emails after 3 months of nagging them.
I feel like such a fool. Didn't worry me too much when I thought it was only $39.95 but that was US when converted to Aussie dollar it cost me over $70 OMFG

I orderd ny handy key in the 22 may 2016 and have never received it! I too have sent emails and have been fobbed off with the same responses! Never order anything off Facebook! I think Facebook should screen their advertisers better and not allow their members to be ripped off!