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1.4 9 Reviews

Lunasmods.com Complaints Summary

1 Resolved
8 Unresolved
Our verdict: With Lunasmods.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Lunasmods.com reviews & complaints 9

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Newest Lunasmods.com reviews & complaints

ComplaintsBoard
E
12:30 pm EDT

Lunasmods.com Account creator, money service, deluxos etc

I was trying to work with luna and provide my skills for Xbox that I am able to do. I can add deluxos, flip joggers and helmets, add money, I basically do beff but can’t do outfits as it’s too complicated for me. Luna gave me some videos to watch and try out. I work a full time job and I get tired so I didn’t really have any time to do these practice runs on accounts. I finally did and by the time I messaged luna about it, he was rude and blew me off for being able to do my services. I gave him my email to be promoted to admin on his site to be able to do services but on discord he said he didn’t know who I was when I got smart with him for wasting my time with everything I have going on in my life. I waited for him to message me as I messaged him that I was ready and he said he would the next day as he was going to sleep because it was late for him. Fast forward to a month and he still hasn’t messaged me and I’m completely given up on this loser.

Desired outcome: Actually teach your employees with step by step videos, not just a long run on paragraph on the discord chat. Be patient with your employees.

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ComplaintsBoard
N
8:12 am EDT

Lunasmods.com Did not receive the service I payed for

I purchased 29h of April a LunasMods for Warzone for 3.5 dollars, and I have yet to receive it even though on the website it states that the service should be received within 5 mins of purchase. I have contacted the seller on his Discord (where he prefers to be contacted) as well as his personal Twitter and have not heard back from him.

Order number is #26047 - "Modern Warfare & Warzone 1 Day License key x 1".

If any additional information is required I will be more than happy to provide them.

Desired outcome: A key I should had received to be playing a video game.

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J
6:49 pm EDT

Lunasmods.com AW complete package

I asked them if they could deliver variants as well and they dodged my question. I decided the google it instead and most unlock all services for AW do include weapon variants. Therefore I decided to buy it with the idea that they would refund me if I couldn't get it. Keep in mind that I didn't get anything else changed, no stats or anything. All I asked for was variants specifically and they won't give you a refund if they can't deliver your request. They'll tell you to spend it on something else in the store, but I already bought their bo3 service and they don't do services for any other game that I own. Oh yeah btw, their ban protection basically means that you'll get a new account or service from them once you get banned, so just buy the low level protection if you really want to cause this product costs as much as the high level ban protection. On the surface they seem very customer friendly and trust me their mods actually are, But when it comes to the owner and refunds; don't trust him at all and don't expect to see any money back.

Desired outcome: Refund

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Is Lunasmods.com legit?

Our verdict: Lunasmods.com's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while Lunasmods.com may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

Lunasmods.com earns 54% level of Trustworthiness

Average Trust Update: Lunasmods.com assessed by Complaints board with 54% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for Lunasmods.com. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Lunasmods.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lunasmods.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Lunasmods.com you are considering visiting, which is associated with Lunasmods.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
  • A website associated with Lunasmods.com has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
  • We conducted a search on social media and found several negative reviews related to Lunasmods.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
D
4:51 pm EST

Lunasmods.com 2 Luna accounts scammed

I had bought 2 luna account to play with my son 1 month before the scam .
I'm sure theire thiefs are working on new ( ̶p̶l̶a̶n̶) scam now.
This is the same storry with:
Absolute menu 2018
Infinity menu 2018
Elusive menu 2018
Nullify
Menace menu
Unity
Aztral menu
UnknowN Menu
Punch mode
Xen Menu
Cubexis
[censored] menu
Force Axe
etc...
sadly the modding in GTA Online is a long suite of pro scammers

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Kevin2811
, US
Feb 26, 2021 5:47 pm EST

Lunacheats is not affiated with lunasmods. Lunacheats sold cheats for GTA. Lunasmods gives players money.

ComplaintsBoard
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3:00 am EST

Lunasmods.com Consoles

Hi I have a question so I accidentally bought a gta account for Xbox 360 and I meant to buy it for Xbox one is there why possibility that I can work on my Xbox one because I signed on to the account on my Xbox one and it doesn't give me the option to do online gta

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H
12:30 pm EDT

Lunasmods.com Services

This is a scam beware. They stay under the radar by paying people to leave good reviews. They failed to provide what I paid for and I lost $90. A waste of money and time. The contact me page is completely outdated as there is only a discord and no official phone number or email. The owner masks his identity to prevent being harrassed on social media about his scams. The website also says they provide servicing and accounts for ps4, xbox 360, xbox one, and pc, this is not true. They are falsely advertising the ability to create xbox one accounts which is impossible. Dispite this I would have liked to recieved what I paid for not just half of my order. Further legal action will be taken. Luna has since blocked me on discord when I contacted them to recieve my products.

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Operation Rainbow
, US
Jan 25, 2021 12:24 am EST

why did luna mods shut down and will i get my money back from them

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stanley21891
, US
Sep 11, 2020 7:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I paid for money on xbox one for gta v and I got what I paid for. Their staff member ellis helped me

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JoshuaSerra
, US
May 07, 2020 9:18 pm EDT

Stop (one of their staff members) just helped me get money on xbox one. lunasmods is legit

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Serge ModZ
, US
May 07, 2020 4:41 pm EDT

I've paid for custom money multiple times and had gotten my service taken care of in 10 mins best provider out

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Swayy
, US
May 07, 2020 6:45 am EDT

They are super legit. Me and my bro both got money for PS4!

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Swayy
, US
May 07, 2020 6:41 am EDT

I bought money on GTA V about 4 times now the staff member ellis and stop helped me getting my xbox one money

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NuetralVibez
, US
May 07, 2020 6:38 am EDT

I purchased an account and got it in about 30 hours. Yeah it was a little bit longer than I thought, but I did get it.

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CODLegend
, GB
May 07, 2020 6:38 am EDT

i bought my mw2 premade account and it worked perfect, the only reason you wouldnt get what you ordered is when you dont read the website, i see little [censored]es like you crying all day in Lunas general discord.

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StevenGenda211
, US
May 07, 2020 6:30 am EDT

I purchased GTA V money for Xbox One... They are legit. Stop helped me.

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F2_Drxp
Boerne, US
Oct 31, 2020 6:29 pm EDT

So they are for sure legit, this is my first time looking into things like this to buy gat money from. I have looked at digizani and its super expensive. So I am investigating lunasmods.com

ComplaintsBoard
L
5:49 am EDT

Lunasmods.com gta5

I paid $140 for two GTAV packages for my nephew and myself only to be told after payment they can't do it and now all communication from them have ceased. Look how much negative feedback this wanker has...DO NOT BUY FROM LUNAMODS.
It's not fair that people Sam get away from this, I don't have much money and I got if as a birthday gift to my nephew so we can play online together as I am now permanently in a wheelchair and have ample time. I will be taking this further.

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R
3:25 am EDT

Lunasmods.com Mods for playstation and xbox

I just got ripped off this weekend on a GTA Full Package, after i paid the $25, he said it would be done in 1 hour, so i waited. I then contacted him back again and he ignored me, i finally got hold of him on Sunday and he says to me ” There is something wrong with your profile and i cannot do it and we do not offer refunds, so i asked for a different service and he said he cannot help me anymore.” I knew i should not have trusted him after reading all the bad reviews on the web. He has a counter on his website that says 20, 624 satisfied customers and still going!, What a load of crap ! Beware of this snake everybody

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StevenGenda211
, US
May 13, 2020 10:17 pm EDT

I purchased GTA V money for Xbox One and got what I paid for. All you need to do is join the discord, make a ticket and you get helped.

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ADZZ 987
, US
May 09, 2020 9:53 am EDT

My mate bought the diamond package from you for $80 and he got sent his receipt but did not get any instructions on it. Luna also will not answer him when he messages him. I'm not saying itd a scam just yet but I am saying there was no instructions on his receipt.

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i-hate-americans
, US
Jun 15, 2019 2:48 pm EDT

scum loser

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listen-idiot
, CA
Jul 27, 2019 12:37 am EDT

Calm your [censored] down, you didnt follow instructions and you went online to complain

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i-hate-americans
, US
Jun 15, 2019 2:48 pm EDT

scamming loser

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i-hate-americans
, US
Jun 15, 2019 2:47 pm EDT

scamming piece of [censored] who hopefully will kill himself the [censored]ing [censored]er

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mika1232
, US
Jul 08, 2018 12:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

HES NOT A SCAMMER!

- Black Ops III Premodded Account
Yahoo/Inbox
• Lunasmods Accounts
To:
Jul 7 at 11:04 PM
Sorry for the long wait! Thank you so much for purchasing a Xbox 360 account! Please note this account will only work on Xbox 360, it will not work on any other console.
The account info for your account is,
Login: "
Password:
Make sure to tell all of your friends about us!(:
If this is a Black ops 2 or Modern Warfare 3 account, it will work on Xbox one also!
If you have any issues with your account please contact Luna on discord: https://discord.gg/Pkf2G9g

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Complainant79281
Horsham, GB
Sep 25, 2017 10:17 am EDT

These guys are a load of scammers ! I didn't get scammed directly by Luna himself, he has a bunch of mini scammers now working for him. If you visit his website, after payment he ask's you to visit a website called Discord(there is a link), you then end up in a chat group where the guys actually make fun of you for using mods, i then never got what i paid for.

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Chase West
, US
Jul 14, 2017 8:06 am EDT

I got ripped off yesterday by this guy, how can he do this to me, i saved up the only money i had for this mod. I followed all the instructions on his website. Lunasmods are scammers :(

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followinstructions
, US
Jul 30, 2017 1:05 pm EDT
Replying to comment of Chase West

Did you join the discord as instructed? Provide your order number and let's see what happened.

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followinstructions
, US
Jun 16, 2017 2:13 pm EDT

Luna has an extremely tight quality control system and if anyone actually follows the instructions the accounts get done extremely fast. It is highly suspect that someone says they messaged Luna when the instructions tell them to do something different in order to get their account done. This tells me this person did not actually purchase since they clearly do not know the process for account completion.

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i-hate-americans
, US
Jun 15, 2019 2:50 pm EDT

stfu donkey ur a joke scammer loser

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Jason Noye
, US
May 15, 2017 4:03 am EDT

Me to, i bought a Pre modded Account for Call of Duty Black Ops 3 mods for my Xbox as advertised and i spent $25 and i am still waiting for the account, he is saying that after you pay you need to contact him rocketr or on his discord chat which he just ignores you. I have been waiting 3 weeks and no reply, this person scams people, don't buy from him there are other places to get accounts. I got another one in 2 days from legit sellers. I bet you the guy above 'JackAdnesss' is actually him ... lol ... what a scammer !

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followinstructions
, US
Jun 16, 2017 2:11 pm EDT
Replying to comment of Jason Noye

Did you message the Xbox Modders as instructed? I doubt it.

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miessiemans
, GB
Dec 18, 2017 4:11 pm EST
Replying to comment of Jason Noye

What modder would be legit cus im looking to buy

ComplaintsBoard
C
6:39 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Lunasmods.com has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Lunasmods.com - Scam on gaming accounts

On the 22nd Jan 2017 i purchased mods for my PS4 account on www.lunasmods.com, after payment i got details on whom to contact. After contacting them they told me that they cannot do it and they keeping my money. Admitting they scam people and laughing it off. Kyle Luna has a youtube page.

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+1 (626) 387-3923

Website

lunasmods.com

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