SUBMIT A COMPLAINT

MultiChoice Africa / DSTVdstv installation

I already have an account with multichoice and wanted to upgrade and do a pricelock, so they took all my details and also said i need to do a debit order option so i agreed and gave them all my details, they delivered the new decoder and said i should wait for the installer which will come within 7 working days. 2 weeks passed and i called multichoice and the gave me a few numbers of installers that i need to call. Non of them agreed to come install because it was a voucher. Its now been 3 months and i still haven't installed my new decoder. I don't know what to do or report to in order to get this sorted. I have recordings of all my phone calls with multichoice agents and their names. I'm even thinking of writing to Peter Giles (HelloPeter)

Mo
Oct 08, 2019

Post your comment