My complaint is about the LIRR and their Peak and Off-peak ticket policy. I think it's absolutely ridiculous and unfair. If you buy an Off-peak ticket and you are on a Peak train, you BETTER pay the surcharge or get off the next stop. If you have a Peak ticket on an Off-peak train, you are just told "oh, next time buy Off-peak", you don't get any money back. This is a great way for the MTA to rack up on a SURPLUS! They reported a surplus not too long ago and still decided to hike up the fare. Seems like all they do it take for loyal commuters. I get heated every time I see this happening; I think it’s time people took action.