Mr. Cooper (formerly Nationstar Mortgage)mortgage modification

D Dec 05, 2019

In July I tried to get modification from this company. They asked application and other infor. I gave them it. After waiting 2 month, I called them, I was told they never receive them. This when on several times. I even when to difference place to have paper work Fax. They denied me, Because they claim never received. Did Application over, some they say they did received 1 copier. I even asked for supervisor, who help for a while, than stop taking my calls. I was denied 2 time, because Mr. Cooper said I never miss a payment. and was in a program which I never know about

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