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Motel 6

Motel 6 review: they treat you like trash ( 1 comment)

C
Author of the review
3:20 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I checked into the hotel, and the room heater did not work. I then, called the front desk to have them send a maintance man. They sent him to the wrong room, and after freezing for 45 minutes, I then called the front desk, and they informed me they sent him to the wrong room. After he finally arrived a hour later, he said that they were going to replace the whole unit. I have currently been waiting for 2.5 hours, and nothing still has not been done.
I called the front desk, and the hotel clerk hung up on me.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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C
C
CustomerServiceDept
US
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Oct 26, 2009 7:18 pm UTC

I dont think they just hang up on you for no reason.

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