When I first arrived, the guy told me that my room had not been cleaned yet and he would trade me out when it was done and put me in a different room. I said no problem. Well he told me to check at 2 o’clock and I called down there and the guy told me that all the rooms had been booked so I called Motel six 800 number and they told me they were a bunch of rooms available so I’m not understanding why he wouldn’t move me. Then I go to shower and the shower is completely broken. It will not turn on at this point, I’m mad so I go down and complain again and he finally moves me rooms and tells me they just opened up well I know he’s lying cause I called you 800 number and conveniently there’s an open one now well the one he put me in was not ready every time the room was dirty. The shower floor was disgusting along with the floors, and I have picture documentation of all this. I want a full refund.
Claimed loss: Three days of service I would literally leave right now but I just gave you guys all my money I want something done
Desired outcome: Full refund
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Unless you left the room you are not entitled to a refund. It seems like YOU are lying to get a free stay. You need to LEAVE the room, for refund. If you cannot afford a hotel room sleep in a shelter or on the streets.