Menu
Write a review
File a complaint
Monro Muffler Brake

Monro Muffler Brake review: Inspection notification

C
Author of the review
10:44 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

On wedsnday 5/27/2020 I scheduled an appointment with Monro Muffler Brake (Geneva Ny location) for a state Inspection at 11am on saturday 5/30/2020. It was made for a 2015 Dodge Dart. On saturday 5/30/2020(day of appointment) I recieved a phone call at exactly 10am(1 hr before appointment) that canceled appointment. It was said that "we have no inspection stickers". I made this appoinment online and also had to go through arrangements with other people to help me get to and from said appointment as I had to drop off and come back due to personal reasons and prior engagements. I think its very unproffesional to call an hr before appointment and cancel due to no inspection stickers when there was 3 days in between. There is no disclaimer on your websites saying that there might not be any stickers. Also I called Canandaguia Ny branch of Monro Muffler Brake and explained the issue after Geneva cancled and was told that "we dont have an inspector in today" but I also mistakengly made an online appointment after speaking with them for 5/30/2020 for inspection after that phone call. If there is going to be "no stickers" or "no inspectors" on site for certain days there should be a disclaimer for said issues that might arise and they should also be taking care of in advance not an hr before said appointment especially if there was 3 days in between(or 2 days and some hrs). This is technically false advertisement under buisness law as you are offering a service that you ultimately can not provide.

0 comments
Add a comment

More Monro Muffler Brake reviews & complaints

Monro Muffler Brake - bad customer service 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Monro Muffler Brake - thieves 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Monro Muffler Brake - these people overcharge by a ton for the absolute bare minimum allowed by law
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Monro Muffler Brake - exhaust system/catalytic converter
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Monro Muffler Brake reviews and complaints
  1. Monro Muffler Brake Contacts

  2. Monro Muffler Brake phone numbers
    Click up if you have successfully reached Monro Muffler Brake by calling +1 (800) 876-6676 phone number 0 0 users reported that they have successfully reached Monro Muffler Brake by calling +1 (800) 876-6676 phone number Click down if you have unsuccessfully reached Monro Muffler Brake by calling +1 (800) 876-6676 phone number 0 0 users reported that they have UNsuccessfully reached Monro Muffler Brake by calling +1 (800) 876-6676 phone number
    Customer Service
    Click up if you have successfully reached Monro Muffler Brake by calling +1 (585) 647-6400 phone number 0 0 users reported that they have successfully reached Monro Muffler Brake by calling +1 (585) 647-6400 phone number Click down if you have unsuccessfully reached Monro Muffler Brake by calling +1 (585) 647-6400 phone number 0 0 users reported that they have UNsuccessfully reached Monro Muffler Brake by calling +1 (585) 647-6400 phone number
  3. Monro Muffler Brake address
    200 Holleder Pkwy, Rochester, New York, 14615, United States
  4. Monro Muffler Brake social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 20, 2026
  6. View all Monro Muffler Brake contacts
Monro Muffler Brake Category
Monro Muffler Brake is ranked 53 among 325 companies in the Auto Parts and Repair Stores category