Moe's Southwest Grill review: service and product

I frequent Moe's restaurant about once or twice a week. Every time I go to the Newnan store, I get very very poor service from customer service to the food. The food either has flies surrounding it or it's cold. The chips are burned and the salsa bar is either nasty or they are out of salsa. I have tried to give them multiple chances, but I have finally concluded after several tries that it's not getting better. I truly believe it's the current staff because it was a great establishment. I'm not going to waste my money at this establishment anymore.