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Set In Stone

www.setinstonestore.com

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1.0 3 Complaints
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Set In Stone Complaints 3

ComplaintsBoard
J
9:36 am EDT
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Set In Stone Set In Stone: Expert Craftsmanship & Professional Service for Your Countertops

Yo, let me tell you about Set In Stone. These guys really know their stuff when it comes to countertops and other stone surfaces. It's clear that they take pride in their work and they're super professional about it.

When we went to their store, we got the chance to talk to one of their experts in person. They were so helpful and really took the time to listen to our needs and answer all our questions. It was great to be able to see and touch the samples of granite and marble they had on hand. It really helped us make a decision on what we wanted for our kitchen countertops.

Now, here's the downside. The wait times for installation were a bit of a bummer. We wanted to get our new countertops in ASAP, but we had to wait for a couple weeks before they could fit us in. It was a bit of a let down, but we ended up finding another contractor who could do it faster.

Overall, I'd say that Set In Stone is definitely worth checking out if you're in the market for a new countertop. If you're not in a hurry, their installation team will rock your world with the quality of their work. Just be prepared to wait a bit longer than you might have expected.

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C
8:02 am EDT
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Set In Stone Set In Stone Store Review: Quality Stone Pieces with Some Flaws

(setinstonestore.com Review Rewritten)
So, I checked out Set In Stone for some home decor inspiration and got mixed feelings. The site seems a bit highfalutin, you know? And sometimes they don't holla back at cha like they said they would, so make sure to double-check the measurements! But, on the flip side, they have some quality stone pieces that are super dope and would add some serious swag to your pad. Just make sure you got your calculations right, otherwise you might end up with a piece that's too small or too big. Ain't nobody got time for that!

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L
7:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Set In Stone Mixed Experience with Set In Stone's Website and Customer Service

Hey, so I checked out Set In Stone's website a few weeks back and I gotta say, I was really diggin' some of their granite patterns! The lady who was helping me out said she'd send me some pics later that day, but when they didn't come through, I hit 'em up with an email. They did respond, sayin' they'd send the pics ASAP, but I never got anything back - no email, no pics, nada.

Overall, I was pretty bummed with the lack of follow-through, but I'm not ready to write 'em off just yet. I mean, I've heard other folks say some pretty positive things about 'em. Maybe it was just a fluke or somethin'. I dunno, though, I'm definitely keepin' an eye out for other granite suppliers just in case.

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Is Set In Stone Legit?

Set In Stone earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Set In Stone to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Set In Stone is known for their high standards and safety. If you're thinking about dealing with Set In Stone, it's wise to check how they handle complaints.

The age of Set In Stone's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Setinstonestore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Setinstonestore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Setinstonestore.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The setinstonestore.com may offer a niche product or service that is only of interest to a smaller audience.
  • Set In Stone protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Set In Stone complaint handling

Set In Stone reviews first appeared on Complaints Board on May 20, 2023. The latest review Set In Stone: Expert Craftsmanship & Professional Service for Your Countertops was posted on May 24, 2023. Set In Stone has an average consumer rating of 1 stars from 3 reviews. Set In Stone has resolved 0 complaints.
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  1. Set In Stone Contacts

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    +1 (910) 944-3062
    +1 (910) 944-3062
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  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 14, 2025
Set In Stone Category
Set In Stone is ranked 622 among 834 companies in the Home Decor and Furnishing category

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