The complaint has been investigated and
resolved to the customer's satisfactionResolved Mirror Essentials — ultra-thin high waist shaping panty
resolved to the customer's satisfaction
Placed an order with Mirror Essentials for the Ultra Thin High Waist Shaping Panty on December 14, 2017. Received notification that the merchandise had shipped on December 18, 2017. Sent an e-mail on January 3, 2018 that I had not received the product. Product arrived on January 5th. January 8th sent an e-mail advising the product does not do what they advertise.Called on January 9th, left a voice mail message asking about the return policy, left order number and a call back number. January 10th sent an e-mail requesting the return process. January 11th went to their website and chatted with Dan, ticket # 580611. Dan stated he would pass my concern to customer support. I have yet to receive a response from this company. This is what they advertise: Why You Need it
Sculpts Your Figure. It has 360° compression around your back, tummy and waist, for a sleek, toned look & feel. Feels Like a Second Skin. We used smooth, lightweight fabric in order to make it your favorite daily undergarment. Extra Tummy Control. While providing 360° compression around your midsection, it provides extra-firm control over your abdominal area to flatten your belly. Invisible Under Clothing. Thanks to its seamless design, it's unnoticeable even under your tightest dress, skirt, or blouse. There is no tummy control. They are doing false adversting about their products. The website does not give an address you have to use the return label. I just want a refund of my $19.94. They can get rich off keeping people's money and not contacting them back about their refund process. I have strings of e-mails that were sent to them.
The complaint has been investigated and resolved to the customer's satisfaction.