Cellular phone service
Mint Mobile - negative$51.25 Mar 9 Payment Loading transaction details for Mint Mobile - negative$51.25 Mar 9 Payment Paid with JPMORGAN CHASE BANK, NA x-1690 $51.25 Ship to Dean Da Silva "Address" 405 Poe St Quitman, TX 75783 United States Transaction ID 36515986EE457233A Seller info Mint Mobile [protected] Invoice...
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I ordered Mint Mobile sim card kits for my 2 phones. It seemed safe to do so as it carries a refund if you contact them with in the first 7 days after you activate your sim cards. After them trying for 5 days to get the phones activated, I gave up and requested a refund. They sent me an email back that said "we are unable to process your refund, as it is outside our refund policy". That is all it said and their customer service now ignores my emails. Thanks.
Desired outcome: I want my $120.00 refund.
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Mint Mobile Contacts
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Mint Mobile phone numbersClick up if you have successfully reached Mint Mobile by calling +1 (800) 683-7392 phone number 0 0 users reported that they have successfully reached Mint Mobile by calling +1 (800) 683-7392 phone number Click down if you have unsuccessfully reached Mint Mobile by calling +1 (800) 683-7392 phone number 0 0 users reported that they have UNsuccessfully reached Mint Mobile by calling +1 (800) 683-7392 phone number
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Mint Mobile emailsaffiliates@mintmobile.com99%Confidence score: 99%returns@mintmobile.com96%Confidence score: 96%accessibility@mintmobile.com95%Confidence score: 95%
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Mint Mobile social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 29, 2026
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I was pleased with their customer service having just set up my phone with their plan for 12 months. At 8 days I wanted to cancel and was told that i was 1 day late and would nor receive a refund for the 12 months I paid for. NOT PLEASED - DO NOT DEAL WITH THESE PEOPLE!